wifi doesn't work with IOS 7
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
On page 24 of this thread, Tomeucanyellas wrote:
I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.
It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!
Hope it helps!
I am in Canada. iPhone 4S, iOS 7.0.2.
Experienced the same greyed wifi issue since update.
My phone is out of warranty by more than half a year.
Followed instruction from Apple's knowledge base, all the tricks explained here and in other threads, except the dryer/freezer ones.
Sometimes, immediatly after applying a fix, wifi/bluetooth became enabled, but never more than half an hour.
Yesterday, Oct 5, I followed user Tommeucanyellas recommandation, quoted here.
I chose the right Country, and clicked the following:
iPhone > Service request & Troubleshooting > Restore or update not working as expected.
Then I entered my serial number. Then choose iOS 7 in the next menu.
I chose to schedule a call. The phone rang at the exact scheduled time. Spoke to a first nice and polite representative who asked if I tried the workarounds explained on the Apple knowledge base, as well as backup/restore and reset network settings. Then I've been put on hold for a couple of minutes. When she came back, she transferred me to a senior representative.
The senior representative acknowledged the situation and apologied. Without me asking anything yet, he offered me to make an exception, a free replacement.
To get the new phone, he proposed to
-go to an apple store (this is a 3 hours drive for me)
-I send my phone, when they get it the send a new one.
-They charge my CC, send me a phone, then I have 10 days to send them the faulty one with the box I received my new phone in. Then they undo the CC billing.
I chose the last option of course.
The same day the new phone left the warehouse in PA and is scheduled to arrive at my place by tuesday.
At the end of the conversation I asked if he was aware of the technical issue. He couldnt tell me, but said that was a known issue and some customers were experiencing this.
I must admit I've been pleasantly surprised about the outcome of this issue.
For those not having luck at an AppleStore, I suggest you try this.
Thanks to Tommeucanyellas for bringing this solution out.
Pan
I have tried each fix, apple seem to be in complete denial, told me my phone is broke. Yet it can connect to wifi just for a short while!
i have tried everything with my phone. mine went off a few weeks before ios 7 yet it was working fine before. i just dont know what else to do with it.
New phone ordered, Sony Xperia Z.
Bye 😝
And the next disgruntled customer - quite rightly ...
You're very polite to say less than honest - I would be stronger here ...
I find it difficult to believe its a hardware issue when the Apple devices I own that do not have os7 run fine when the devices that do have ios 7 are off. Please fix os7 ASAP!
God help the employee who gets me tommorrow if he tells me I have to pay 199 dollars... His day is going to go to **** fast.
LOL sounds like a bs to me... line of crap they are feeding instead of taken responsibllity... think all of phones happen to fail when downloading IOS7.. there is no way
How did you change to Static ip vs Dhcp? Especially if I have 6 other devices that share our Hm wifi?
resetting my router was a short lived solution. 😢
Same story...Cannot get it to connect to my wireless at home. There goes the data plan...
BTW- laxman; my update was run on my Mac Mini under the new iTunes 11......
Spooky- is your phone still working? Almost every 'fix' I've done has wound up not working for any long time. It's so random it CAN'T be a hardware issue....
I cant decide if I want to restore my iphone through iturnes..
not to optimistic it will do anything but wipe my phone.
The airplane mode off trick only worked for a while. Sadness descended upon the house.😢
The wifi on my 4s works fine except on my home wifi. The Apple devices I have that do not have ios 7 work fine at home. It's not a hardware issue.
wifi doesn't work with IOS 7