Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
On page 24 of this thread, Tomeucanyellas wrote:
I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.
It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!
Hope it helps!
I am in Canada. iPhone 4S, iOS 7.0.2.
Experienced the same greyed wifi issue since update.
My phone is out of warranty by more than half a year.
Followed instruction from Apple's knowledge base, all the tricks explained here and in other threads, except the dryer/freezer ones.
Sometimes, immediatly after applying a fix, wifi/bluetooth became enabled, but never more than half an hour.
Yesterday, Oct 5, I followed user Tommeucanyellas recommandation, quoted here.
I chose the right Country, and clicked the following:
iPhone > Service request & Troubleshooting > Restore or update not working as expected.
Then I entered my serial number. Then choose iOS 7 in the next menu.
I chose to schedule a call. The phone rang at the exact scheduled time. Spoke to a first nice and polite representative who asked if I tried the workarounds explained on the Apple knowledge base, as well as backup/restore and reset network settings. Then I've been put on hold for a couple of minutes. When she came back, she transferred me to a senior representative.
The senior representative acknowledged the situation and apologied. Without me asking anything yet, he offered me to make an exception, a free replacement.
To get the new phone, he proposed to
-go to an apple store (this is a 3 hours drive for me)
-I send my phone, when they get it the send a new one.
-They charge my CC, send me a phone, then I have 10 days to send them the faulty one with the box I received my new phone in. Then they undo the CC billing.
I chose the last option of course.
The same day the new phone left the warehouse in PA and is scheduled to arrive at my place by tuesday.
At the end of the conversation I asked if he was aware of the technical issue. He couldnt tell me, but said that was a known issue and some customers were experiencing this.
I must admit I've been pleasantly surprised about the outcome of this issue.
For those not having luck at an AppleStore, I suggest you try this.
Thanks to Tommeucanyellas for bringing this solution out.
Pan
For me it worked! Took the apostrophe out of my phone, did the reset network settings, a reboot and first it didn't seem to work but now i have my wifi back. Thanks!
Both iphone 4s and ipad 2 are now connecting to the wifi. Had to update router firmware.
I did this as well....full reset of my modem, router and my phone network settings. wifi is on now....we'll see how long it lasts
This worked for me:
1) Erase all content and settings: Settings, General, Reset, Erase all content and settings
2) Restore from back-up prior to ios7 update
Hope it works for you as well.
I just spent hours reading everything I could about this problem and finally read about toggeling the airplane mode and wifi hooked right up...for how long I dont know but its working for now 🙂
I had 11 days left on my original one year warranty and Apple replaces my 4s for free claiming "failed WiFi antenna".
Switching on Airplane mode and then connecting Wi-Fi by entering password worked for me... :-)
Surprisingly switching off the Airplane mode (with Wi-Fi connected ) keeps both connected !!!
Restoring to a previous backup and doing a reset (power button+home button simultaneously until Apple logo appears on screen) seem to have done the trick... for now...
Trying putting the phone in airplane mode first and then Settings /Reset/Reset Network settings. It's only a temporary solution and the phone will probably encounter the issue again but until a software update is released I haven't found another solution that actually works on my 4S.
Lost wi fi on both my Iphone 5 and Mini Ipad after updating to ios 7. Rest network settings did not work but soft reset of the wi fi router appears to have solved the problem. Wi fi has returned on both, not sure for how long though!.
I had the same problem after the IOS 7 upgrade. Could not even see networks. Did everything with no help. Took it to the Genius Bar and, just before being seen, shut Find My Iphone off as you are supposed to do. Suddenly my WiFi was normal, and I could connect at the Apple store. I turned Find my IPhone back on, and went home. WiFi works fine. It was a surprise at Apple, and it was a surprise for me. Somebody else try this out and see if it helps you. It is weird.
Hi I have gone through the same thing. I called apple and they told me to buy a new phone, I said no thanks. So someone on this board suggested turning off your router well that's what I did. I ripped all the wires out waited a minute and plugged it back in, I made sure my wifi was completely off before I did this. My wifi is back on now, I'm weary for how long but it's nice to see some form of hope. I'm not sure if you tried this? If you haven't give it a shot might work. My next problem with IOS 7 is that my battery is an epic disaster and now my keyboard is really slow with turning on wifi. Not sure what's going on but I get the feeling the IOS 7 program was made to run only on the 5s...probably did this on purpose so we all have to buy new phones or suffer. I hope you figure it out.
Ally
I suspect the connection process created by IOS 6 is different than the one created and used for IOS 7. Re-booting the router seems to remove traces of the IOS6 connection releasing any potential conflict.
wifi doesn't work with IOS 7
