iPad won't remember usernames and passwords after iOS 7 upgrade?

Ever since I upgraded I have to re-enter my password and username on all of my sites. They would remember me before. I do not have this problem on my iPhone just my ipad. Any suggestions?

iPad 2, iOS 7

Posted on Sep 20, 2013 4:46 AM

Reply
69 replies

Sep 26, 2013 9:44 AM in response to Ckmclen

I'm not minimizing it.

If your inactive or close the browser, lose internet connection, leave your wifi area or close your iPad you will be logged off the site. It happens to me too under those conditions and everyone else.

That's not a iPad issue or a browser issue, that how it is suppose to work. That's the security on the website, that's not a iPad, iPhone or browser issue.

Sep 26, 2013 9:54 AM in response to Ckmclen

Actually the issues your describing either a hot spot on your cell phone or a data plan for the iPad would fix all your issues at once.


The issue with putting in the user & password more often is a part of IOS 7 it's states it in the TOS before you install it and it's for better security.

The logout issue you mentioned happens to everyone under those circumstances, the hotspot or data plan would solve that.

I stay logged in on all my sites all the time if I wanted but I have been using a hotspot for many years so I have internet 24/7 anywhere I am and also in a power outage.

Sep 26, 2013 10:27 AM in response to Dragon4486

I have had this issue on my mini too since upgrading to ios7. I keep entering user ID and password for a couple of forums that I regularly go to and selecting "Remember Me" but it isn't. So I am using my Kindle Fire for those things now. Another issue to provide feedback to Apple on although I suspect they don't really care. I think they are looking at the sale reports of the 5S and thinking there is an Apple Lovefest. But not feeling like they are paying attention to those of us who bought our products that worked a certain way and are now not happy that they work or don't work a whole new way. I'm not saying there weren't some positive things in ios7 but there are issues and things they could improve on. It might be that it isn't meant to work on existing products and works better on new ones. My mini battery is draining much faster than before and in general not working as well - screen isn't as responsive etc... And harder to read besides all these other little issues like user IDs/Passwords, email, etc...... I have been an Apple lover for many years and highly recommended their products but now can't say if I will replace my phone with another iphone even with all the money I have invested in Apps etc....

Sep 26, 2013 10:52 AM in response to Bobgal

I didn't say it was a hotspot or data plan "issue".


People are saying they get logged out a lot and have to put their user and password in a lot. You get logged out of any page your signed in when there's I activity, you leave the wifi area, you lose internet, you close the web page but a page your logged into should sign you out automatically under any of those conditions. That's how they all work and should work.


What I meant by the hotspot or data plan is this...with any iPhone or tablet you can and almost always have one or a few web pages open on it, they all do unless you close every web page after your done and of course you get logged off the site when you do that. To maybe give people another option which I use daily, is a hotspot or data plan on the device. That follows the device so you have connection 24/7 and all you would need to do is keep that page open, but you will still get logged out for inactivity on the page which is still normal and it should do that.


I mentioned the hotspot or data plan because it would fix the losing internet, leaving wifi area some are mentioning

Sep 26, 2013 10:57 AM in response to Dragon4486

Dragon4486, if not saving passwords is "not an iPad or browser issue," because "that's how it's supposed to work," why does Safari even HAVE a (blank) "save passwords and auto-fill" settings window? And why is it that Chrome WILL save every password with no problem, while Safari won't?


With iOS7 installed on iPad2, Safari does not save passwords and log-in information. That is the title of this thread and the simple, specific issue for everyone who has posted--except, apparently, Dragon4486, who does not seem to find that having to RE-ENTER the password for every site after logging off BECAUSE SAFARI WON'T SAVE THEM is not convenient.


Chrome it is, but I miss Safari's bookmarks.

Sep 29, 2013 8:23 AM in response to John2905

Oh my gosh--I feel like a total idiot. The solution is TURNING OFF PRIVATE BROWSING! That may have been the problem the entire time. That we pas mentioned somewhere, but I thought it was done in Settings and that I had it off--but it's not, and I didn't. Open Safari, touch + to open a new tab, then look for and touch "Private" in the bottom left corner. That opens a window that allows you to turn io private browsing. After that, your log-in sites will open the window asking if you want to save the password. Passwords are saved and still fill when you turn private browsing back on. Apologies to Dragon4486 if he mentioned and assumed we were proficient enough to have realized this.

Oct 3, 2013 4:06 AM in response to Ckmclen

thanks for the reply, but there is nothing at the bootm of the page, no words or menu.

If I drag up from the bottom egde, I get a small light colored section, but there is nothing in it. (probably that area is for for that new control panel which I disabled since I don't do msuic or any of the other stuff it offered)

i have tried setting "accept all cookies", "auto password on", "use contact info" - nothing seems to help.

Oct 3, 2013 4:32 AM in response to Rileydj

Hi: I tried everything in settings too and nothing worked there. I have an ipad retina and downloaded 7.0, everything was fine and then they had an update to it and that was when I had this problem. I read the other posts and decided to try the one and it worked. I will try to give you specific directions: hope it works,

Go to Safari

Clear history - page should be clear, nothing on it but tabs at top

Click on plus sign at top

Private should come in bottom left hand corner (on mine it just stays there)

Click on it

Click - keep all tabs open

Then you should be able to keep all passwords

I sure hope this works for you as it can be so frustrating. I worked at it for hours until I followed the other posters directions.

Good luck Rileydj..

Oct 3, 2013 10:17 AM in response to parkie111

Ran home at lunch to try this

This is a iPad 3 i think it is the retina version actually was just sold as the new ipad after the iPad 2


cleared history and cookies in "Settings"

opened Safari clicked on the + sign

another Tab opened but no privacy sign a the bottom

Turned on the control center and it opens at the bottom, but still no privacy option

cleared all again and rebooted - same negative result.

Oct 3, 2013 10:40 AM in response to Janky123

Sorry it didn't work. We have another ipad actually the first ipad and I tried it but it would not work. The other ipad is an older one and there is no privacy on it either. I'm wondering if it is just the newer ones that downloaded 7.0 that it works on. I really don't know. I was so hoping this would work for you. I guess the only alternative is that Apple gives an update to this. I tried things on the other ipad too but I just get frustrated. It just doesn't work so I know where you are coming from. Please keep me posted and let me know if you get it working. Sorry Rileydj

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad won't remember usernames and passwords after iOS 7 upgrade?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.