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Downloaded iOS 7 and now cant sync to iTunes

I just downloaded iOS7 via wifi because I use iTunes is 10.6.3. I cannot get iTunes 11 becuase my macbook is OS X 10.5.8. Now that my phone is the current version, I can not connect it to iTunes. Any suggestions aside from getting a new computer?

iPhone 4, iOS 7, Syncing with iTunes

Posted on Sep 20, 2013 10:08 AM

Reply
87 replies

Sep 27, 2013 8:49 AM in response to a brody

Scratch that idea. Your best bet at this point is if you must have an iOS device that is capable of using your older computer, get one from a used or refurbished source, and use the return policy of the store you bought the device. If it is past return, http://www.gazelle.com/ will gladly give you as close to face value as you can have. Thanks to the Genius bar in Annapolis MD for pointing me to them. http://www.apple.com/recycling/ also may help

Sep 27, 2013 10:55 AM in response to a brody

I purchased mine in 2007. The computer has slowed a little, but overall still runs well. 6 years is a reasonable amount of time to expect for a computer to do such. I don't really see your point about apple not staying in business by allowing my computer to run iTunes 11. What about 11 can't run on OS X? And my original question was, am I elgible to upgrade my OS to one capable of running iTunes 11 for a fee?

Sep 27, 2013 11:23 AM in response to dcbick

Just to add some more discontent to the thread above, either this was a sneaky move by Apple to force some equipment upgrades or it was a mistake. But, is it really possible to make such a monumental mistake? I persuaded my company to try out Apple products because I thought the iPad would help productivity and now I have egg on my face. Thanks Apple!

Sep 27, 2013 12:14 PM in response to chrstphrwestwood

It is not a forced equipment upgrade. You chose to download the iOS without checking its compatibility.


Your equipment has not been manufactured for 8 years.


Just because your device is compatible now, adding new system wide software should never be expected to allow it to be compatible indefinitely.


You can still buy on the open market iPad 1, 2, and 3 that have not been upgraded to iOS 6 or later.

Just not from Apple directly. As long as you do that, and do not upgrade to iOS 6 or later, you can connect the iPad to a PowerPC G4 867 Mhz or faster PowerPC Mac with a powered USB 2 card.


The writing has been on the wall.


Powerbook G3 (from 1998) with no USB can't upgrade past 10.2.8 (from 2003).

Powerbook G3 with USB (from 1999) and no Firewire can't upgrade past 10.3.9 (from 2004).

Powerbook G3 with Firewire (from 2002), but under 867 Mhz can't upgrade past 10.4.11 (from 2007)

Powerbook G4 from (2005) can't upgrade past 10.5.8. (from 2009)

MacBook CoreSolo or CoreDuo (from 2006) can't upgrade past past 10.6.8 (from 2011)


Use Wikipedia and http://www.everymac.com/ as your resource and you can find all this information out.


Google support.apple.com you can find more info too.


Point is there is a maximum OS for everything.


My iPad 1 (from 2009) can't even update past iOS 5 to iOS 6 (from 2012).


Unless you plan for obsolecense, you will be caught by surprise.


Yes it can help productivity if you keep the entire widget up to date together, or if you just keep everything status quo. The myth that you have to update anything though is still a myth, until you get new equipment.

Then you need to keep everything in sync. Otherwise it just won't work. Demand application developers write for older iOS and operating systems if you want to keep your older equipment. Otherwise, any new software you get will have to come with new hardware across the board, or there will be some disconnect.


Many people still have their 20 year old Macs and are still productive. How? They haven't needed any software that their Mac can't run. It is only when you need to keep gadgets together that you become a tinkerer.


So rethink your strategy. Find software and hardware that works with what you have. Don't assume new stuff will work if you must keep old equipment around.

Sep 27, 2013 12:51 PM in response to a brody

@ A. brody,

Written very well, AND "as far as reading the system requirements before upgrading to a new IOS." APPLE should have stated the compatibility effects on older macs with the upgrade. It would not have been that difficult for a company such as APPLE with all their technologically savy staff to provide such a simple courtesy to loyal customers. I can point out inconsistencies in your logic all day. So your well written post DOES NOT GET APPLE OFF THE HOOK.


I guess for now on, APPLE costumers must read the fine print on everything before they do anything with their products to avoid any planned obsolecense by APPLE.


APPLE'S business ethics are still unaccpeptable and insulting.


Good Day.

Sep 27, 2013 12:53 PM in response to dcbick

If you purchased your Mac in 2007 new, you can upgrade to 10.6.8 for $20 and that works for Mac OS 10.4.4 through 10.5.8, and free from 10.6 to 10.6.7 to 10.6.8. Macs purchased in 2006 may or may not support 10.6 or later, and that is what this thread is about. Full iCloud support is another issue, but it won't stop someone from having 10.6.8 connect to iOS 6 or later.

Sep 27, 2013 3:10 PM in response to Tac45man

you really put a lot into this thread a brody

but rather than going over each part of it, I'll mention 2 things


(a) the title of this discussion


(b) your statement: "It is not a forced equipment upgrade. You chose to download the iOS without checking its compatibility."


a brody, I checked compatibility

I checked on this page before going out and purchasing this device


http://www.apple.com/ipad/ipad-2/specs.html


I'm not interested in a discussion about "loyalty" - I don't expect that from ANY corporation

I'm not interested in a discussion about what computer I choose to own


what I'd like to know is


what's Apple going to do about it

Sep 27, 2013 3:42 PM in response to Allan Sorensen

I agree it is misleading, and this was brought up in the forum's private discussion with the moderators allowed for us longtime posters. All we can do is either wait, or print out a copy of this page and take it to our nearest Apple store and complain to their managers. I am not paid by Apple. If you have the time to do it with your http://www.apple.com/usergroups please do.

Sep 27, 2013 3:48 PM in response to a brody

I did take the page to my local Apple store - one week ago today!


The manger didn't know what to do.

And although I had to suggest she take my contact information, I've not heard back from her.

Nor from anyone she might have spoken to about it.


Will a patch that reverses the iOS 7 install do it?


Perhaps. But don't sell me a device that promises a new operating system and then doesn't deliver it and then expect to charge full price for that device.

Downloaded iOS 7 and now cant sync to iTunes

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