iPhone 5s Power Button Loose/Rattling Noise

Today I had scheduled a Genius Bar appointment for my loose rattling power button. I can hear it rattle when I record video and move around, the video even records the sound and it interferes with the video. It is also bothersome, in general, to have a rattling noise on my phone. The "genius" had me unlock the phone (since I have a passcode/fingerprint I.D) and he took it to the back to take a look at it, came back and said there's nothing wrong and that it's the "vibrating motor." Yeah, sure. I place my finger on the power button and move my phone and it has 0 rattling, when I let go it rattles like a maraca. I then asked him if he could open it and try and fix it for me, and he told me that he had just opened it and everything checked out fine. Another lie, he gave me my phone back unlocked and into my settings. If he opened it it would have been turned off, and on again which would request my passcode which he doesn't have. My previous iPhone 3/4S/5 has never done this and I see it as a simple fix if they were to really open it. I have fully purchased a new iPhone every year for the past 3 years and when I encounter a problem I'm lied to and told there is nothing I can do about it. I'll be scheduling another appointment soon in hopes I get a different employee that will actually help me.


What I want to know is, is there a fix to this?
When I take videos it captures the rattling noises ruining the video.

iPhone 5s, iOS 7

Posted on Sep 22, 2013 9:46 PM

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484 replies

Nov 20, 2013 12:04 PM in response to iHaybel

You can just whipe it away! There will be no visible trace afterwards! As i said, it only takes some time until it settles, then you are okay. It doesn't "dry" on the aluminium or something. I'm just returning mine because I've discovered that 16GB isn't enough for me but if the 32GB one rattles too, i will use the spray again.

Nov 20, 2013 1:24 PM in response to MikeR.

I just bought the official iPhone 5S Case today cause I thought using it would stop the rattle but helas evn case on it still rattles and videos are the same with the same annoying noice inside ....... So dunno what to do exchange again ????? 95 % chance that I will get another rattling one and maybe with other problems (loud clicking home button , scratched screen , heating device...... based on my previous exchanges) or just apply the spray once and for good ..................... can't decide .............

Nov 20, 2013 1:49 PM in response to iHaybel

Hey there


I tried the official apple case on my 5S around a month ago and it eliminated the rattle noise. If your 5S rattles that loud then i would suggest taking it back for return.


Despite the good intentions of other users on this forum to help with this issue, I would never spray a foreign substance on my iPhone. I wouldn't recommend it. That would be altering the product, and if apple does fix this in the future, it could void the warranty. Perform any of these Do It Yourself fixes at your own risk.


I'd recommend to wait for an official fix. If all replacements have had the same loose button as the one you have, then try to live with it for now.

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iPhone 5s Power Button Loose/Rattling Noise

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