iPhone 5s Power Button Loose/Rattling Noise

Well count me as another unhappy iphone 5s owner. Same issue as everyone else. Own up and admit you made a mistake Apple. Issue a recall and get our phones fixed. We paid good money for these phones.

I should of refunded when I could. It's too late now, my 14 days are up. I never had this problem with my iphone 5 which I purchased release day. That phone was solid and I sold it to get my new iphone in gold. I also wanted to mention that I might have found a fix for the rattle.

I saw how previous posters mentioned that cases won't work to mask the rattle and your right. The majority of the cases don't work to hide the rattle. I tried a griffin survivor clear, a rocket fish clear, agent 18 slim shield, otterbox defender series and all those cases did not mask the rattle. I could still hear the rattle with all those cases on. I was looking for a case that put pressure on the power button to stop the rattle and I think I found the case that does exactly that.

The new leather case that apple made for the iphone 5S is it. I went yesterday to try it on my iphone 5S and it fits real tight that it puts enough pressure on the power button to mask the rattle. All the other cases made no difference and with this case it made a huge difference. It's not the best case, but I'm going to leave it on because it will stop the rattle on my iphone. This case won't fix the problem but it will hide it.

I just remembered that antenna problem that a previous user mentioned about the iphone 4. That problem was terrible, and apple issued those bumpers free of cost to iphone 4 users to fix the issue. I remember this really well because I bought the iphone 4 on release day and it clearly was an issue. Apple didn't issue new iPhones, but did issue bumpers. All of us have the right to own a new iphone 5S without a rattle and in perfect condition, but like I mentioned before, I don't see apple replacing millions of defective iPhones. Maybe they'll issue us a free case that masks the problem or maybe they'll fix the rattle for free at apple locations once this issue gets more widely known to the public. I honestly don't see either of those happening but, I won't lose faith just yet. I'll be patient as everybody else on this forum has been and wait for a response from Apple.

All we can do now is help other users focus their attention on this issue. Why? Because I know so many users that have this issue and yet they say nothing because it doesn't bother them and they think it's normal. I want to thank everyone here on this forum that shared with everyone else their issue. Apple needs to know that this is a defect because no other iphone, at least personally, has ever had this problem and I've owned all iPhones to date since the iphone 3G.

I have decided I am going to exchange my 5s for the 5c this evening. I heard from others it does not rattle and a 32gb is actually $100 less. I want a solid phone so I either return for my money back or get a 5c.

It technically is an iPhone 5 with some better enhancements minus the dual flash, camera features, and A7 chip the iPhone 5s has.

I will keep you guys posted on the iPhone 5c.

Does anyone here have an iPhone 5c?

A fiend has an iPhone 5s its a good phone but its a shame it done snot have the A7 chip, but it does not rattkle, saying that I have put a case on my iPhone 5 the same Apple case as mentioned by Polydeuces and now I cannot hear the rattle, for me thats fine but knowing I spent £709 on a phone that is really defective gets to me. If I was not so invested inApple I would now buy a Xperia Z1 but I am invested with Apple so I have little choice. 😟 I wonder what week 40 handsets are like.

Alchemistul,

Two members in my household own the iphone 5C. One in blue and the other in pink. The iphone 5C is one solid device, no rattles on the buttons. Power button is solid, and the phone itself feels good to the touch. It doesn't feel cheap at all. If I could do it all over again, I would of upgraded to the iphone 5C until the rattle on the 5S was fixed. If your still within the return period, you should check out the 5C. You certainly won't have the rattling power button like the 5S.

Let us know how it goes and if you get the 5C.

I just noticed the views too and they are going over 8,000 views. If I google loose power button in google, this page is one of the several results to pop up on top. That was how I found this forum. The more views and posts we get on this discussion, the more Apple will notice us.

I bought a Gold 5S 16GB from Apple Store Regent Street (London) last Wednesday 16th October 2013. Not a clue which batch number it was from but it rattled really badly and sounded horrible when vibrating (especially when screen side up).

I ended up returning it on Sunday.... Quite annoyed, as the phone was fine apart from the rattling!!

I also queued up on at least 6 different mornings before there was even a delivery....

EDIT: Also, just remembered that upon returning the 5S at the Apple Store that the very first pre-programmed option for reason item was returned was: "Clicking / rattle when tapping the top of phone"

So clearly this is a known issue.

Fixed this issue by using a slim case around the 5s and placing a piece of thin double sided adhesive tape between the power button and the case. Not ideal but it does stop the rattling sound.

Hahaha. Apple...

I just remembered iphone 5 rattling because if loose battery. Seems they did not shake it, and now again, seems they did not shake it again...

just wondering why they design someting like noise cancellation when it rattles like a gay cobra...

Mine is on the way, one rattling and they will get it back.

Boy, you pay an arm and a leg to apple and fix it with a tape??!?!

hahaha no comment! Really..!

Hello everyone,

I did go back and get the iPhone 5c in the tuxedo white and black. It feels great and no RATTLE! I am happy with this solid device and it is also $100 less for a 32gb. The plastic back does not feel cheap. I highly recommend it to anyone thinking of swapping their 5s for the 5c.

Glad you like it. It is a solid piece. If I went back for the 5C I'd probably get the white one too. It's unfortunate and sad at the same time that the 5C would appear to be better built than the 5S. It's sad that Apple has yet to acknowledge this issue and that users have had to find their own solutions to this problem.

Fixed it. I took a small piece of transparent foil and put it between the frame and the button. No rattle anymore and its invisible.

LOL and this is why apple gets away with so much. return it until apple fixes it dont let them get way iwith it, if everone with this issue keep replacing they would come up with a fix quick.

I got mine yesterday, first time even getting an iPhone, and run into this problem. That's seriously a joke, but I suppose I'm used to being bullied by these corporate monsters now. It's funny because I didn't have the problem last night when I opened it, but after hitting the power button about 2-3 times over the the course of the night, it became apparent. Seems like Apple couldn't perfect the power button size to make it fit right, and the slightest use of it, starts to unveil this problem. Whoever says this is normal is crazy. This is not normal and it's obvious that the rattle WILL get worse over time because it's loose and that's what loose things do. They get worse. I don't even want to deal with them this weekend, but I'll be returning my product on Monday. If the problem persists, I'm really going to get the word out and make sure it's corrected. I was expecting a great product. I feel ripped off and I'm usually not the one to complain.

**Also, I believe the main issue here is the fancy aluminum they used. If Apple used one of those nice hard RUBBER power buttons or an alternate material for the power button or the power buttons coating, this would not happen. However, they used the same material for both the casing and the power button and when they hit eachother, it makes that God-awful, cheap rattle sound. They don't want to admit it, but they messed up there and the metal on metal contact is the culprit.

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