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WIFI disabled - Greyed out since iOS 7 update on iphone 4s

My 4s has had no WIFI issues until i updated to iOS 7. after the update it worked for about 20 hours then disabled. I noticed my wifi was no longer connected, i checked the wifi was on and it was, still unable to connect i restarted the phone and now the WI-FI button is grey, dim and wont switch on. However Bluetooth does work fine, so I’m thinking it’s not the chip.


network setting reset

factory reset..... itunes crashed while restoring my data so now unable to re-sync my personal data

battery drain

freezer


nothing seems to fix this issue ! after reading forums it seems a similar thing happened when iOS 6.x.x was released, my 4s is out of warranty, apple seem to be taking no responsibility for the issue, clearly caused by the update as had zero issues until that point… which I find “convenient” as it so happens to co-inside with new iphone launches.


Please help anyone in the same boat ?


not a happy camper!



iPhone 4S, iOS 7

Posted on Sep 23, 2013 3:32 AM

Reply
343 replies

Oct 14, 2013 11:31 AM in response to Tarrantion82

Have had the same issues with iPhone 4S since the upgrade. No wifi button, battery draining every 8 hours with no use, phone shutting on & off for no reason at all. I gave in and tried the hair dryer method. Turned the phone off and hel d the dryer over the camera lense area for one minute. Turned the phone back on and to my shock, had wifi button back again. That was 2 days ago. Battery is lasting normal amount of time again and I can use wifi again! Hopefully this will last. I know it doesn't work for everyone but it doesn't hurt to try. Much better than spending the $200 at the Apple store, which by the way, the genius said Apple is aware of the problems but there is nothing they can do.

Oct 15, 2013 1:11 PM in response to justezenu

Having the same issue: iOS 7.0.2 with no WiFi / poor Battery stamina and really slow software experience when opening several options at Settings icon.


Apple care agent contacted me and we try all alternatives to isolate and detect if this is regarding a hardware problem. Of course they told me it is. Too sad. My phone is in immaculate condition.


My mother has an Iphone, my father has an Iphone, my 2 sisters have Iphones, my brother, wife and daugther... we all have Iphones. Mine's the only one with this fault (my personal experience: fail prob is 12,5% -1 out of 8).


At this point, I'm evaluating to stop buying apple products for fear that in the future the same will happen with some "premium" product that ultimately they are not.


Too sad, sorry but this is too much.

Oct 16, 2013 6:15 AM in response to lin777

I got my 4s in August 2012, as an upgrade on my Vodafone contract Following the installation of IOS 7 I also experienced greying out of wifi and bluetooth. I tried various options suggested on forums however none worked. I took my phone to Vodafone who told me it was a problem they were aware of but couldn't do anything about as Apple had to deal with it. I took it to my nearest Apple store (60 miles round trip!) to be told it was not their responsibility, it was Vodafone's - something to do with consumer law! They also said I would have to pay £160 for a replacement phone as it couldn't be repaired. The 'Genius' was very cagey about it being a common problem by the way!! Back to Vodafone who said it was not their responsibility so back to Apple. This time I spoke with a Manager who told me in not so many words that it was an issue and agreed to halve the replacement cost of £160 to £80. By this time I just wanted it sorted to reluctantly paid £80 for a replacment phone. Seeing as this is CLEARLY a design fault, Apple should have replaced it free of charge. This experience just confirms what I am reading in lots of places about the Apple Company. I was going to buy an iPad but have decided not to now. I shall NOT be replacing the iphone when my contract is up. I too will be writing to BBC Watchdog.

Oct 16, 2013 6:18 AM in response to justezenu

justezenu wrote:


I am booked in for the same problem on Thursday. Looks like I won't have much luck.


You will probably be told that the solution is a replacement phone. Ask to speak to a Manager and insist on getting it at a lower price. I did this and got it at 50% of the usual repacement cost. Still not ideal but at least it saves you a bit of the money you shouldn't have to pay in the first place!

Oct 19, 2013 9:22 AM in response to Tarrantion82

4s owner in the same boat as everyone else.

I setup a service call with apple on Monday this week and was told it's quite a common hardware failure. When I asked why I should be paying for a new phone I was advised to book an appointment in store. Well I've just returned from my appointment with a "genius" who told me that when the update is installing if any component is weak when installing it will be permanently disabled. Was then told £150 for a new phone which I declined.

I've had iPhones for 4 years now but due to this issue and apple washing their hands of any responsibility it will be my last.

Disappointed that a premium product has such poor backup from the manufacturer. If it was only my phone and not thousands of others I'd have probably paid for a new phone but I'll never give apple another penny again.

Oct 19, 2013 12:38 PM in response to Tarrantion82

This is outrageous. I've had my 4s for about 18 months. Never had a problem

Updated to iOS 7. Now the phone is pretty much useless. Won't stay connected to Bluetooth in the car. Won't connect to wifi. Greys out.

Thanks apple. You new software has ruined a perfectly good phone.

A phone with out a hands free option and home wifi is useless to me.

Big big mistake upgrading to ios7.

WIFI disabled - Greyed out since iOS 7 update on iphone 4s

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