Restoring Backup - Incorrect Password

The same thing for me. I am 100% certain I did not type that in when I backed it up, but my computer login was the trick, and I don't use that password for anything else. Strange.

yes its usually your computer password with no capitals

Fixed it! So when dealing with this Encrypted Password mess, I tried every password I could remember (without any luck). Then I tried this “If you can’t remember the password for your encrypted backup” reset trick. Your phone MUST have iOS 11 or higher. It’s sounds scary, but I didn’t really lose any information or apps during this whole process. I say “really” since it didn’t allow me to transfer my email passwords, so I had to set them up again, but that was easy to do afterwards.

Go to Settings> General> Reset> Reset All Settings, then enter your phone’s iOS passcode (you’re everyday multi-digit homescreen unlock code). Follow the Reset Settings. It won’t affect your user data or passwords, but it will reset settings like brightness, Home screen layout, and wallpaper. It also removes that dreaded encrypted backup password. Once your phone restarts, the check will be gone, and you can sync it normally again to create a unencrypted backup. Use that to transfer your old phone’s contacts, and everything else to your new iPhone by selecting the “Restore from Backup” button on your phones iTunes phone summary screen.

Here’s the link to the Apple page where it talks about it under the title “If you can’t remember the password for your encrypted backup”

(toward the bottom of the page). https://support.apple.com/en-us/HT205220

Good luck and I hope this helps!

There have been a few answers on this. Try every password you can think of and you will finally get it. The password that worked for me (after trying over 30 that I've used in the past) was the most obvious that I used many years ago that I never use now. Dig in your wayback brain for passwords you used in the past and you will eventually find the one that works.

Thank you so much! After reading your post, I tried a password I used to use for everything else EXCEPT my Apple ID and it WORKED!

I tried with all of my passwords around 1 hour then i can solve that problem. It worked with my first apple password.

What worked for us was:

The login from the first computer it was backed up to

All lowercase

Why? No rhyme or reason to it but it was secure

See Disable iOS backup encryption.

tt2

Hello wambuim,

Thanks for using Apple Support Communities.

For more information on this, take a look at:

iOS: Forgotten passcode or device disabled after entering wrong passcode

http://support.apple.com/kb/ht1212

Best of luck,

Mario

Though I've suffered this same problem more than once - it has always been my WiFi password that works - which makes zero sense since my iPhone is directly attached to the Mac with the backup. Just the same - that works.

hi.

if none of the password is working then, while you were setting up itunes, it might have prompted you for a password, so basically your password for itunes is different from all other passwords associated with your iphone.

there are videos on youtube available for the same stuff.

so you just need to toggle up your mind to remember the password you used for itunes.

hope this helps. 🙂

This was a big help thank you. This advice worked guys!!

For some reason I put in my previous password and it worked. Thankfully i remembered it.

So use your password that you had prior to this update and you should be good, thats what worked for me.

Try your apple id password with no caps. It worked for me 😉😉😉

It also turned out to be my wifi password, which I found very strange, but a relief after 2 days with no phone. Try every password you can think of.

The original post is four years old, and concerns password encryption for iOS device backups, not device access passwords. 😕

tt2