I am attempting to restore my iPhone which was last backup this morning. When I enter my password, I get an error message stating that my password is incorrect. That can't possibly be right. In fact, I just entered my password to get access to Apple Support.
iPhone 4S, iOS 7
I fixed this problem. I never set my iphone backups to be encrypted. But after ios7 upgrade, iTunes kept prompting me for a password to restore my iphone backup (argggg!).
I tried my Apple ID password: No.
I tried my MacOS "user" password: No.
Tried my iphone's unlock passcode: No.
Then I found a video on youtube that gave me a big hint. Video is called "After Updating iPhone to iOS 7 How to Restore iTunes Backup Password".
This told me there is a SEPARATE "iTunes backup password" that iTunes must have prompted me to set a long time ago.
So I tried a bunch of passwords I have used in the past, and after about 5 tries, I typed the matching password and the restore started and completed.
The video claims there's a program to recover the "itunes backup pw", but I didn't need to go there (since I eventually got a match).
I did 2 things. 1. I read to sync the phone then restore. 2. Change your apple id (icloud) password to a new one.
I did number 2 first then 1 and my phone restored all my contacts.
Not sure what did it but I'm thinking syncing it first did.
I still didn't have contacts but about 2 hours later at work I checked it and they were there.
Hi guys,
I've been through a nightmare with restoring my backup - like most of you have!
I had never set a password for my backup, and I knew that I hadn't. I called apple - who told me if I didn't find the password, the data was lost forever. I've been SO upset. A friend of mine used a password cracking program that gave me the first 2 letters.... ap***.
Go figure- the password was apple.
NEVER would I use this password - so somewhere along the line there has been a problem.
Anyway, it worked and yippee I have all my data back. If all else fails, try 'apple'. I really hope this works for some of you as I know how devastating it can be.
Good luck 🙂
This clue certainly helped ... I had no idea encryption was involved and that the password was my encryption password not my apple id p/w or cloud p/w!
thanks, i use my past password and solve
Apologies, I'd missed the fine print the first time around. 😊 I see that there is a useful change in behaviour with iOS 11 and I've updated my user tip accordingly.Thanks. 🙂
tt2
sharky3456, I know this is an old post, but I just came across this issue myself, and you were on point!
This is crazy as ****!, but trying all of my EXTRA OLD passwords actually worked.
How the heck I remembered them all, is beyond me, but I remembered the one that apparently worked.
SMDH at Apple.
Hi I have exactly the same issue - I backed up this morning, did not use a password but when I came to restore this afternoon it is asking for a password! I am stuck without this restore... Please help!!!
I am experiencing the same problem, but the strange thing is:
i have the password saved in my keychain (lion 10.8).
When i look up the password and copy it, it still says its the wrong password!!!!
help.
iphone4 ios7
This. Is. A. Nightmare.
So, here's my issue. I have never set up the encryption and I've read that there are other ways it can be done (setting up pins, switching phones, etc. etc.). Okay, fine. I can't fix that issue. But me trying all my old passwords and still getting nothing? I'm so frustrated. I downloaded something from Tenorshare called UltData and what it does is it allows you to select an iTunes backup file of my iOS device to scan. If it has a lock beside it, it simply asks that you enter the password so that the software can decrypt it. I entered the password that I always use and have tried to unlock the encryption on my iTunes and guess what?! IT WORKED ON THE OTHER PROGRAM. That's right, folks. It worked on the other **** program but it won't work on iTunes. I am absolutely hating this. Not to mention all the good programs that unlock & help you discover 'lost' passwords are for windows. I could just SCREAM. ðŸ˜
Same problem, entered the correct password and it still tells me, wrong password. Marios response also didn't help because it's just completely offtopic.
I am suffering from this nuisance as well uhuhuhuhuhhu....this is just a pain in the neck. Did try several passwords but did still showed that it is incorrect. 😟
Hey, I have exactly the same problem too. I tried a million different passwords, but none of them work! Help!
That helped me a lot! Ran into same issue and tried some old passwords until I got the correct one 🙂
Don't worry guys, it's just a password I haven't used in about 6 years. About 70 tries in and I nailed it. Good luck to you all!
Restoring Backup - Incorrect Password
