ios 7 proximity sensor not working

Since upgrading to IOS 7 on my Iphone 4s there seems to be problems with the proximity sensor. Taking calls with handset no longer locks the screen and contact with face inadvertently presses keypad numbers resulting in dial tomes mid call. Never had this issue with IOS 6. Is there a setting I can change to rectify this or will I need to wait for next update of IO7 and the problem is sorted.

iPhone 4S, iOS 7

Posted on Sep 24, 2013 4:54 AM

Reply
296 replies

Mar 13, 2014 8:35 AM in response to Markbp

Sorry, but. this is a sca m apple?, you want a Corporate body suit?. Thousands of users reporting the problem and there is no official answer?. I am a systems engineer, I have 2 iphone 5 (in this case) with the same problem, even and get changed the sensor hardware (also change entire display! With Camera and sensor included, or sensor alone, in many ways since I have several phones in stock) and not solved. I expect an official response from apple. SEPTEMBER 13 TO MARCH 14 ???? IT IS A JOKE APPLE !!!!


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Mar 17, 2014 10:09 PM in response to just_fed_up

This is the only answer !!! Apple don't care for there customers the only answer is buy another brand like htc or samsung

And use your iphone as a brick as it's intended to or a paper weight !!!

Apple have a lot to answer too there has been a few updates since this problem popped up and they still haven't addressed it ... Bravo apple for being such a customer focus company I won't be lining your pockets anymore

Mar 22, 2014 1:31 AM in response to Markbp

I am having the same issue for the past few months, and after ios 7.1 update, the issue has only aggravated. Apple, please solve this issue. Cannot believe that with all the brilliant people you employ, you have not been able to put out a solution or lower your ego and accept that there is an issue. Clearly your stores can not have people who can troubleshoot the software issue. You can, be the great company that you are, ask one of your engineers to visit anyone of the many people who are facing this issue.


Apple, start living up to expectations and owning up.


My next phone is surely not going to be an iphone.

Apr 7, 2014 1:15 AM in response to Markbp

Hi Apple Team,

Please hear us out as it has 74042 Views hence you can see problem is there.

Work on it as i have already changed my Iphone to Spare Phone bcoz of this problem, But want again to make iphone 5 as Main phone.

ios 7 proximity sensor not working

74042 Views 224 Replies Latest reply: Mar 27, 2014 9:06 PM by BlaqCorp User uploaded file Branched to a new discussion.



Pleople are switching phone so hear us and do needful.



regards

Imran Khan

Loyal Apple USER (20 Gadget of Apple)

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ios 7 proximity sensor not working

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