ios 7 proximity sensor not working

Since upgrading to IOS 7 on my Iphone 4s there seems to be problems with the proximity sensor. Taking calls with handset no longer locks the screen and contact with face inadvertently presses keypad numbers resulting in dial tomes mid call. Never had this issue with IOS 6. Is there a setting I can change to rectify this or will I need to wait for next update of IO7 and the problem is sorted.

iPhone 4S, iOS 7

Posted on Sep 24, 2013 4:54 AM

Reply
296 replies

Sep 26, 2013 7:26 AM in response to Markbp

Rebooting 2 times, solved it for me. Weird! I am using an 4S and after updating to IOS 7 indeed the proximity sensor stopped working. Every single time on the phone, my ears or cheek started speaker phone embarresing me in meetings etc. or an add caller was pressed and it was really irritating to say at least.

After following the advice here to reboot twice, the sensor started to work again. Thanks for the tip.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ios 7 proximity sensor not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.