ios 7 proximity sensor not working

Since upgrading to IOS 7 on my Iphone 4s there seems to be problems with the proximity sensor. Taking calls with handset no longer locks the screen and contact with face inadvertently presses keypad numbers resulting in dial tomes mid call. Never had this issue with IOS 6. Is there a setting I can change to rectify this or will I need to wait for next update of IO7 and the problem is sorted.

iPhone 4S, iOS 7

Posted on Sep 24, 2013 4:54 AM

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296 replies

Oct 23, 2013 9:34 AM in response to Markbp

As I mentioned in a previous post, this is obviously a software error that will be fixed by a software update. I took my phone to a shop and they said it was possibly to do with a beta install of the update and to try re installing the software (7.02) and setting up the phone as new. After some more complaining and listing the things wrong with the phone they relented and gave me a replacement. This seems fine and with 7.03 it is definitely fine. I recommend anyone still having problems to go to the shop and badger them until they give up. Usually they will replace the device as a first port if call as it is too much hassle to actually try and fix it.

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ios 7 proximity sensor not working

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