iPhone 5s mic problem

Hi. I have tried resetting the iphone and that didnt seem to work. I ended up turning off the noise cancellation setting and that seemed to help. Maybe try that and let everyone know if that helped. Now noise cancellation really does help and it kinda stinks to fix that problem we would have to turn that off but try it and post what happens. 🙂

i have the same problem, on my way to Besbuy for exchange.

There isn't really a fix yet for it so exchanging the unit most likely will not resolve the issue.

As someone said earlier, for now putting a piece of tape on the rear microphone works. I did it myself and are all good now. Yes it is a workaround but at least we don't sound mumbled anymore.

Hey Apple!

Can You help us????????

Just say:We are trying to solve the problem!!!

Tanks

Did the tape thing yesterday on my 5c and that did clear things up. It will interesting to see what happens when the environment could benefit from noise attenuation. Also, I noted several folks trying to find noise cancellation in the settings for a 5c, it does not exist on my 5c.

Without going to much off topic there are probably two noise cancellation processes here. One that actively cancels noise on the earpiece when one is in a loud environment (felt as a faint pressure in one's ear) and the other noise cancellation which cancels out noise from the microphone so that the called person does not hear too much background noise.

I wonder which one is actually disabled when we make that change in the settings. Anyway, I enabled noise cancellation in the settings and with the tape I am all good for now until a real fix comes around.

I got my first 5S swapped for a new one.

My new phone is working like a charm.

Hey everyone, not sure if this will help and I didn't have time to read through the 8 pages of posts, but if you go to settings, general, accessibility and then scroll to hearing and you can turn off the "phone noise cancellation". This may fix the issue. Not sure if anyone has suggested this. And I'm sorry to waste everyone's time if someone suggested it.

I bought yesterday iPhone 5s gold 16G and today when my friend call me he said my voice is too weak and when I open speaker the voice become good And returned to normal and still the voice is weak ???????? , I tried with all way to settle this problem from rest ,stop phone noise .....etc ... and still this problem special in gold Vinson ........ We need saloution

Thanks guys for all your input. I'm clearer on what is causing the problem since reading your posts. I will try the sticky tape idea and wait for the software update. I am in the UK and getting this problem as well with my gold 16gb 5s.

Hello! I`m having the same problem with myIphone, is a software problem with those doble microphone, in a quiet situation it actially cuts my own voice,when there is some noice it works perfect, others do not hear the music while i`m talking, but when there is no music have a problem ! The solution: Listen music more or wait Apple to respond, which i hope to be soon!

Thanks!

Hi guys I have the same problem on my newly bought iPhone 5s. The microphone seems to be having a problem - although I speak into it the person on the other side of the call cannot hear it. It's too quiet to hear or rather there seems to be no sound. But when I speak into Siri it picks up. Even being five inches away from the phone it picks up. The problem started when I was lied on my bed from the seating position while talking a call. And then the person on the other side couldn't hear a word. And this has become a major problem to me. Any solutions other than pasting tapes or foil or whatever ? Is it a software failure ? APPLE please solve this issue. I've never had any problem with any of my other iPhones. Only the 5S. Please solve this issue immediately. Thank you.

Hi guys I have the same problem on my newly bought iPhone 5s. The microphone seems to be having a problem - although I speak into it the person on the other side of the call cannot hear it. It's too quiet to hear or rather there seems to be no sound. But when I speak into Siri it picks up. Even being five inches away from the phone it picks up. The problem started when I was lied on my bed from the seating position while talking a call. And then the person on the other side couldn't hear a word. And this has become a major problem to me. Any solutions other than pasting tapes or foil or whatever ? Is it a software failure ? APPLE please solve this issue. I've never had any problem with any of my other iPhones. Only the 5S. Please solve this issue immediately. Thank you.

My suggestion is to first try turning turn off Phone Noise Cancellation (Settings / General / Accessiblity). With this setting on you cannot block the microphone that is right next to the camera. Happens to me when I fully flip back the case cover and block the microphone. If I flip open halfway there is no problem.

DougBlakeley - it's not helping. The situation is the same. No change at all. I'm in Sri Lanka which is the worst problem because there's no apple store in Sri Lanka. Can you tell me what to do?

Thanks in advance.