iphone 5s touch screen problem
I bought few days ago new Iphone 5s, and the touch screen isn't working very well. There are some points on the screen that don't respond to touch. what to do to fix it?
iPhone 5s, iOS 7.0.2
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I bought few days ago new Iphone 5s, and the touch screen isn't working very well. There are some points on the screen that don't respond to touch. what to do to fix it?
iPhone 5s, iOS 7.0.2
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The same thing happened to me. First the brand new 5s was working excellently fine.after two weeks I realized that parts of the screen was not responding at all, exaclly the same area when I want to search for name in "CONTACT" app. or Mail app or Viber. I have reset my phone too many times also restore it as a new decive. THEY can not replace my mobile because I bought it in USA and at the moment Iam studying in Europe and they told me that I have to replace it in USA because in europe they don't have my model. It means that I have to wait couple of mounths with this problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Same issue here. Iphone 5s. Top corners need about 3 or 4 tries before responding. Not persistent. When it does work i can repeat many times but if i clock other place then come back to it 1out of 2 times ill have to try multiple times to get it to respond. It make the phone seem of lesser quality. This is a touch phone and if the bug is response than this is a show stopper bug. Apple should be fixing this. If they want to remain in business that is. But if they want to run the company to the ground then ignore us.
To let you know this is my first apple product. On my phone close to 1/8 to 1/16th of an inch on the edge of the screen it does not respond when I'm in the settings or when I delete a pic. It does respond when I'm on the home screen and maybe other thing, but mostly with settings and deleting pics. Is this natural or is there something wrong with it? Like I side in the title it's a iPhone 5s and I just got a few days ago.
My 5S is exactly the same issues and funnily enough same circumstances as Linkstah. The touch screen is poor mainly down the right side of the screen and a small bit in the top right corner.
I took my 5S to the apple store and they happily replaced it, but the replacement is identical in exactly the same place! It makes candy crushing hard! I contacted apple again and they said they would replace it again, but now I'm reluctant too as I think it will same again.
Both the guy in the store and the apple helpline havent come across this issue, which I find hard to believe.
yeah me too. having problems with my 5s when i want switching on and off cellular data toggle buttons from settings. I cant go to 'about' menu in settings too. My phone got problem at the top line, but sometimes it problem too on qwerty line. Do you think this is related with software or hardware?
Да господа! Это провал всего Яблока! При Стиве Джобсе таких браков не было 😟
А теперь и у меня появилась аналогичная проблема. Но у меня немного подругому и более жестокая. Проблема появилась на 7.0.6 - тогда они еще не была так сильна. И когда выпустили 7.1 - это стал сущий хаос! В левой стороне экрана, первое приложение, первого ряда, не нажималось с первого раза (а где-то с 5 раза) и когда нажимал на него бывало что открывало меню Spotlight , и все так же с первым приложением, четвертого ряда! Вобщем ужас сделал с телефона этот 7.1! уже и не знаю что делать 😟
Same problem here. I took in my one-month old iPhone5 today, showed them the problem with the right side being unresponsive in Candy Crush. They immediately replaced it. Same problem with new phone in the store. It isn't just Candy Crush, it is the right edge - very hard to get it to respond, so I can turn off things in Settings. I think this is possibly a hardware problem with Apple iPhone5 S. Does anyone have it with C?
So until now oso didn't fix tis issue???
I have changed my mind about this issue. The right edge of the touchscreen doesn't respond well when playing Candy Crush, but it is the same whether the candy layout is close to the edge or more in the middle of the screen! It is unchanged when I rotate it to all 4 sides. So this is a Candy Crush problem.
Secondly, the "toggle" buttons in Settings look like sliders. But they do not respond well to sliding. And even though my friends can take my phone and turn them off easily by just "clicking", I cannot. No matter what kind of touch, slide, hard or soft press, they fail to respond about 9 out of 10 times. This is true of both phones I have had.
So, getting a new phone did not fix the problem for me.
hello,
Im Having the Same problem with my Iphone 5s. It just started doing it recently. Any Advice? Also, If I take it to apple to they ask for anything, or what is the Process?
Hope to hear from someone.
I made an appointment with the Genius Bar and showed them the problem. I have AppleCare, so there was no charge to replace the phone. If you don't have AppleCare, I believe you will have to pay for the replacement phone. But there is no charge for talking to the people at the Genius Bar.
I dont think you've read previous posts, lots of people have been to Genuis bar and had replacements with exactly the same issue.
Erm you mean after replacement also have the same problem?
Yes
But why will like that
iphone 5s touch screen problem