iphone 5s touch screen problem

Ok, Here is what I have noticed. My new 5s is less than a week old, and I noticed the screen was jumping around when I touched something. Tried to open an app, and it would jump the screen south as to start a search. Or when trying to close an app . I took off my otterbox thinking that was the problem, the problem went away. BUT, it came back immediately with the otter box off, only when i plugged my phone into power, using the new plug from the phone.The phone charges fine, but the screen is useless as tits on a bull when it is charging, thus rendering the phone useless while charging. Has anyone else experienced this issue?

APPLE: PLEASE GET BACK TO ME ASAP ON THIS!!!

Attached is a link to a video i created of exactly how it happens

https://play.getjoya.com/v?m6qNstDp

This is a huge flaw

loud427 wrote:

APPLE: PLEASE GET BACK TO ME ASAP ON THIS!!!

You're not talking to Apple. This is a user forum.

My IPhone 5s had a problem with the touch screen not responding on the top right hand side after 6 months of use. I took it to the Apple store and they replaced with another. Now a week later the replacement has exactly the same problem but over a wider area of the screen.

This is my first problem like this with an iPhone. I've had iPhones for five years. Is this a known problem with the 5s or am I just unlucky?

I have this jumpy screen problem. Like, when I'm on the keyboard, I press one key and it starts glitching out and a ton of keys are pressed instead without my touch. Also, on Safari, when I scroll down it more often than not jumps up or re sizes on it's own. This is the first time I've gotten an iphone and since it's a 5s, I thought it would be the smoothest and most advanced of the models. I've only been using it for a week, and it already has problems. Also, sometimes I have problems pressing buttons, like apps and the passcode screen. Does this warrant for a replacement?

Sounds to me your screen may be defective. I would suggest setting up a Genius Bar appointment and have them look at it. If it's a defect, they'll replace it for free since it's less than a year old.

IIt does sound like a hardware problem, I suggest making an appointment at the Genius Bar of your nearest apple store or similar apple service center for diagnosis.

Judging by the amount of comments about this issue on both the iPhone 5 and the iPhone 5s, this is now an established, current and known issue by Apple. Not good. and nothing you can do. It looks like a design problem when charging The phone.

I Think this is a more serious problem. You might need to get a new touch screen pad. I think apple repairs this for $100-$400

If you ask Siri to open up the apps on you Iphone then the touch screen works

yes my friend cant do any thang its not frozen but the touch screen dont respond io touch any where

and can some one help please and thank you

I had the same problem. I have used my iPhone for more than 6months and the problem occurred four days ago. The touch on the right of the screen is not working and there are two line on the right of the screen when the screen is awake. I have tried reseting iPhone and I have even entered safe mode but nothing fixed. Should i go to an AASP?

Same goes to me