i forgot my rescue email and my security questions

What do you mean by "censored"? If you have a valid Rescue email address on file before you forget the answers to your security questions, you will get the option to have the reset information sent to that email address. If you have an outdated one, or you don't have one at all, then your only option is to contact Apple Support.

GB

What I meant by censored was that it says the reset info is sent to l******@hotmail.com, since my last name starts with I ive got a bunch of email starting with l... And the thing is the length of the * didn't even correspond to the real length of the email lol, after 30 mins of email trying I finally found it, this would have been so much easier if they would give me the last letter as well, or at least match the censored email length with the real length..

That is not censured, it is protected. And that is the standard for protected information. Most people do not have "a bunch" of email accounts starting with the same 1st letter. And especially not a bunch of email accounts that start that way and are the same domain (i.e. hotmail)....

GB

This is not helping at all, there is still the please put your security questions in when I try and do the two step thing. And I can't remember my e-mail address I originally put... Any advice? I'm getting really annoyed by all of this...

You seemed to have missed the point of the entire thread. These people have forgotten their Apple ID password to start with, so they cannot sign on and then select to change their Security Questions. They are asking how to change them after they have forgotten both their password and the answers to the Security Questions which need to be answered in order to reset the password they have forgotten.

Please read the posts and questions before supplying an answer that does not address the issue at hand.

Cheers,

GB

In a nutshell:

If you (generally speaking) can't remember your password or security questions, there is really nothing anyone can do. These are user-created accounts and are not maintained by Apple. Apple will simply help you verify your account in order to send you a password reset link. If you cannot answer your own questions or verify the info that was entered when the account was created, they will not be able to help you. They're is a reason security information is requested when creating the account. Email and internet accounts are maintained by providers. Apple IDs are maintained by the account owner.

People need to stop screaming at Apple because they can't remember their own information. If it's this hard I suggest writing it all down in a place you cannot lose. Back of a picture frame, closet wall, etc. 🙂

Sorry, but that is totally incorrect. If you cannot remember your Security Questions, and you do not have a Rescue email address already set up, you can contact Apple Support to have your Security Questions reset.

People forget their Security Questions all of the time. And Apple will reset them for you if you do not have a Rescue email address already set up, or if you are not getting the reset password email for some reason.

A far easier solution, in my opinion, is two-step verification. No Security Questions, no Rescue email address - just a verification code that is sent to a device. Of course, if you cannot access any of your trusted devices, then you need to use your Recovery Key to get everything back to normal, so you still need to keep that somewhere where you can find it in a dire emergency.

But Apple will pretty much help you get your password issues settled unless you are talking about an Activation Locked device that you were not the original purchaser of. That, they will not help you with. But simply gaining access to your Apple account - sure - help is there if you are able to verify your identity to Apple.

Cheers,

GB

Hi Gail. I actually have the same issue as the OP. When I talked to CS about my issue it was discovered that I only had one security question associated with the Apple ID that I can't remember the email or PW for, so they said there was nothing they could do as far as resetting the password or sending a reset email to an email account of my choice (as opposed to the one I don't remember anymore) even though I correctly answered the security question and provided other details about associated Apple ID's and my birthdate. They said there was nothing that could be done other than somehow figuring out the email associated with the Apple ID from when I originally made the account. This doesn't seem right to me since I answered the security question proving it was my Apple ID (not sure its my fault there is only one question). Any thoughts/suggestions besides calling CS again? Thank you for your time.

I remember the apple id and login pw BUT forget the security answers. I clicked on the URL to send to the rescue email but did not receive any email? how long will that email be sent to the rescue email address?

What do I do if I live in a country where there is no apple support.

I live in Myanmar, formerly known as Burma, in South East Asia and there's no apple support to call in this country.

I'm experiencing a same issue as above, forgotten apple security answers and no mail received to reset. (I do have a rescue email but I didn't get a reset email)

Regards,

It's so ridiculous! Like why can't they create an email system. It would be so much more convenient and the people would get their answers in a simpler way. Plus people like me who are younger do not like phoning people, let alone strangers. It would make so much more sense just to email us the answer... All I want is to be able to change my security questions and here I am at 2:40am and I have no way of getting a hold of anyone... Grand.

We can't help you here. You need to contact Apple Support. The link is provided in the post right before yours (as well as many times throughout this thread). Only Apple can help you with this.

Cheers,

GB

i cant change the security question without the rescue email, and the rescue email i dont know what it is, becouse if i put an email it would be my hotmail email, still i wont receive any verification in it in case i have put it and forgot abt it, !! i dont know wht to do this is driving me maaad, am thinking to change my whole apple id,

i cannot remember the answer of security question ..

my recuse email is ****

i send request to the email but i dont found the URL for new answer ..

so i want my rescue email and my answers ..

thanks

<Personal Information Edited by Host>

well. that is what the apple support "specialist" said over the phone. that she couldn't do anything since I don't remember my security questions. My account was hacked and someone changed the security questions. How the **** am I supposed to know the answers for those security questions. Luckily my credit card and address on the account expired since I moved to a new place, and I am glad that no one is going to use my personal information