Aptv keeps restarting itself for no apparent reason

Hopefully someone comes up with a solution. I may have to take it to the Apple store which is a real pain.

I Keep experiencing this on my 3rd Gen Apple TV as well. I just had it replaced last December (it was part of the bad batch) and it still randomly reboots. I agree it is definitely a software problem.

Both my ATV2 and ATV3 are having the same seemingly spontaneous restarting problem. It happens whenever we pause a program for longer than 2 minutes. This happens several times daily. Unfortunately this type of data is not sent from the ATV's to apple so that the problem can be adequately addressed. Apple please seriously consider fixing this software problem. This is not a network problem.

same restart problem when paused, watching HBO go.

Issue confirmed. Happing for some time now. More on wired ATV than my wireless boxes.

During Netflix : Occasionally when on pause for about a minute

Hulu : Starting Video that does not immediately load

Streaming from iTunes

I have a feeling it IS related to network "hiccup" as I have seen it drop when loading flicker screen saver... however soft reboot seems a bit much to clear out the a network connection.

Are you using Flickr for your screen saver? My two Apple TVs started rebooting when I started using Flicker. I changed back and I haven't had a problem.

I Have his issue with my ATV 2 for a while now. I am using flicker for a screen saver, but not since the beginning of use. I reset the screen saver to nat ego to see if this changes anything.

After reading this and turning off Flickr as the photo source for the screensaver for a while, this seems to have fixed it for me.

The whole photo screen saver aspect of AppleTV has been by far the worst part of the devices (I have both an ATV2 and ATV3). I finally gave up on the "share photos from iTunes" route because it would just get stuck on the same 50 or so photos (out of thousands) forever. Flickr seemed to do this better, but obviously it's screwing up the more important "pause" functionality. Like most things related to Flickr, it just kinda doesn't work. 😟

I too am having this problem, my apple TV started re booting itself last week for no reason, today it reboots every 5-10 minutes and is making it almost impossible to watch anything. I too have done all the normal things to try and fix. It is not a server problem too many other ppl are having same problem and I am ot having any problems with anything else associated with my server. Please fix, tx' s

Isn't it obvious they want you to buy a new one

This is not a network problem as it does not happen when I watch content I purchased from Apple or when I watch my movies Or listen to my music. Only seems to happen with apps (i.e. Netflix, HBO GO, etc.). Any suggestions? Thank!

I suspect the AppleTV has a bug such that if you have it configured to use iCloud for screensaver images, and if you change your AppleID password without updating it on the AppleTV, then when the screensaver starts in an app the OS crashes. Outside of an app it seems to default to NatGeo images.

Wow! This post spans the course of a year and NO response and NO fix. Wow. I'm having the same problems but I'll throw podcasts into the mix. Can't get past 10 seconds before crashing to desktop. Every time! It's basically unusable at this point.

And it's not the only post. I guess we're screwed until the press picks the story and forces a response

Come on Apple. Mine restarts every single day! It is definitely software related and needs to be fix with an update.