You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Exchange servers and Mavericks Mail

It loads it when you open the Mail app, but then no new messages will appear in the Exchange inbox while app is open - fetch new mail and the Activity Window show "Synchronizing Inbox" and jsut sits there and waits.. Close the app and reopen - New Mail appears. Another bug?

Mac mini (Mid 2011), OS X Mavericks (10.9)

Posted on Oct 23, 2013 7:42 AM

Reply
742 replies

Feb 25, 2014 7:09 PM in response to davidkelly

Unfortunately OSX 10.9.2 and Mail 7.2 is still broken - or maybe it's only half fixed.


Mail using an Exchange Account sends and receives OK but there is no Sent Email registration in the Sent folder!?


Doh!


Apple Software Quality has definitely taken a plunge... 3 months to fix this and it's still no good. What a shame.

Feb 25, 2014 7:56 PM in response to gjboz

My initial test is in agreement re sending attachments, without the initial error message. But the more important issue of slow inbound email and slow to no delete sync is still an issue. And why, if ANYTHING relating to Exchange compatibility was fixed, wasn't it articulated in the release notes? Why should we all be guessing? Four plus months after Mavericks was released?

Feb 25, 2014 9:04 PM in response to pnoble

I tested 10.9.2 and it still will not allow me to send large attachments. I tried 3.1, 6.2, 9.3 mb attachments and could send 3.1 and 6.2 but. 9.3 would not send. The message says the file is to large for the exchange server or the receipents mailbox is full. Same old problem. Bummer Apple. I know that exchange server will take up to 20 mb because I can send them through outlook in Windows using Parallels, through the same system to the same receipents. It will not send with outlook for Mac or Mac mail.

Feb 25, 2014 11:03 PM in response to gjboz

Actually got Mail7.2 working OK with Exhange... ie Sent email registering in Sent Folder

I needed to do the folowing: (force a re-registration in Mail7.2 of the Outgoing Mail Server)


Mail>Preferences>Accounts

> Change Outgoing Mail Server and note the original server setting (most probably set from the Exchange Server).

> From the pull-down menu select "Edit SMTP Server List..."

> Select another SMTP Server and click OK. Then close Mail Preferences

> Mail asks you to confirm update. Confirm it

> Go back into Mail> Preferences and select the original server setting and close Mail Preferences

> Mail asks you to confirm update, Confirm it.


Mail should all work OK. I have sent emails with more than 10Mb attachments. Everything is registered as it should be in the Sent Folder.

Feb 26, 2014 6:51 AM in response to MarkElliott1010

After having upgraded to 10.9.2 and Mail 7.2 the issue with exchange accounts persits. After few minutes the messages recieved via exchange disappear from the preview screen. So i closed/ reopened the app and the mails came again for a short period...

After Apple has launched 8 Beta-Versions of 10.9.2 to the developers its hard to grasp that the flaws about exchange and mail still are not fixed.

Nothing i read in this thread had really helped me. Only the IMAP- based accounts are working properly.

Any help is highly apreciated, otherwise i return to Outlook 2011.

Thanks in advance

Feb 26, 2014 7:43 AM in response to MB_Martin

Well, reading all these comments I am glad I have decided to move back to ML two months ago. That seems to be the only way to do something so incredibly new and sophisticated like sending e-mails on a Mac. I am flabbergasted that Apple has not fixed this within 4 months and after the second update, plus it does not communicate the problem with its customers.

Feb 26, 2014 12:53 PM in response to acarruthers

acarruthers, What did you do to get Mavericks 10.92 to work? I am the IT Manager at my company, and our owner has had problems with this Apple Mail connecting to Exchange throughtout 3 versions of Mac OSX. This problem is getting very very old. We are using Exchange 2007 SP3. Everybody else is working fine, and has been. Nothing has changed in our Exchange Environment, but yet with every OSX upgrade, Apple Mail breaks a little more. Now, the issue he is having is if he sets Apple Mail to automatically check for mail, no mail every comes in or goes out. If he sets it to 1 minute, it seems to work. I read an article posted above in this thread, and it was an Apple support article stating to take all accounts offline then get all new mail. I can't believe this is the santioned Apple fix. Any help or insight you can provide as to how you got it working would be greatly appreciated.

Thank you.

Feb 26, 2014 1:07 PM in response to petebas

petebas


I've been following since this thread was on a single page I can say that 10.9.2 still isnt perfect because messages still aren't as fast as activesync but maybe we're just setting our sights too high since EWS and ActiveSync are actually different connection methods just like pop vs. IMAP. However, since it is synced with exchange have you tried deleting the appropriate file inside the ~/library/Mail/V2/EWS-youruser@yourdomain.com


I did find that I needed to do this on my own to get the full benefits of any of the upgrades released. As of now my only gripe is the delay in messages being delievered to my inbox but I also have the settings set to check every minute.

Feb 27, 2014 1:46 AM in response to zloibubr

@zloibubr

have deleted the account settings in preferences/internet accounts and added a new one.

Few minutes after opening mail and reloading all messages happens this:

User uploaded file

Where are the 112 unread messages? apprently stuck on their way from my server (Exchange 2010) to the client.

nevertheless thanks for the advice

deleting the file in the EWS- folder doesn´t fix it in my case.

Exchange servers and Mavericks Mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.