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Exchange servers and Mavericks Mail

It loads it when you open the Mail app, but then no new messages will appear in the Exchange inbox while app is open - fetch new mail and the Activity Window show "Synchronizing Inbox" and jsut sits there and waits.. Close the app and reopen - New Mail appears. Another bug?

Mac mini (Mid 2011), OS X Mavericks (10.9)

Posted on Oct 23, 2013 7:42 AM

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742 replies

May 20, 2014 5:51 PM in response to jorhett

You have no information whatsoever that someone else on this forum is having the same exact issue as you. As a matter of fact, we have helped a few people on here resolve their issues.


I hope Apple and/or Microsoft fix your isolated issue. But for now, stop wasting space. Most of your posts have not provided any value to the community, to be honest they've been provocative and annoying. Again: Please stop wasting space on these message boards.

May 20, 2014 5:59 PM in response to bradhs

bradhs wrote:

You have no information whatsoever that someone else on this forum is having the same exact issue as you. As a matter of fact, we have helped a few people on here resolve their issues.


Everyone who comes here reports the exact same issues. I have seen nobody receive help, only a persistent "it's your fault because it works for me" from Csound.


You said: "I hope Apple and/or Microsoft fix your isolated issue. But for now, stop wasting space. Most of your posts have not provided any value to the community, to be honest they've been provocative and annoying. Again: Please stop wasting space on these message boards."


I have repeatedly posted technical information about the problems to this board. My technical posts were removed from the board. However, the true waste of space is Csound telling everyone who comes here with a complaint that it's their fault since it works for him. That is the real waste of space. It's not helpful. He never posts information about how to fix anything, he just insults people.


I'm posting about a real problem that dozens of other people have validated. That's a real technical problem. This is relevant content to the thread.


However you allow Csound to insult and attack people -- that's provocation. When do you plan to address that matter?

May 28, 2014 1:21 PM in response to zloibubr

I am having the same issues with the mail server. I am using the mail app to acces my gmail, cable, and Yahoo email accounts without any problems. Since my upgrade to MAVERICKS the exchange server account will NOT save sent messages. This problem was not present under LION.


I have confirmed with Apple and our IT department that all of the email setting are correct and yet the problem persists. I swtiched from MICROSOFT to APPLE becuse of buggy operating systems and poor product support and up unitl recently have not had any real issues. With the recent release of MAVERICKS I suspect that APPLE has taken a page out of MICROSOFTS customer service policy as the customer support has not been there. My dealings with APPLE suport have been pleasant and teh techs have tried to be very helpful, teh results have been diappointingly unproductive.


I got what I paid for when I completed the "free" upgrade to MAVERICKS and have been regretting ever since.Since upgrading, not only have I lost the capabiltiy to save sent email messages I have also lost the ability to access our remote server due to APPLE having issue with handling SMB conections.


I have worked around my issues by using my MICROSOFT WINDOWS laptop as a network bridge and putting up with the worst of both worlds. An awkward and cumbersome workaround but I am stuck with it until APPLE gets teh bugs worked out of MAVERICKS. Luckily where the MICROSOFT product fails APPLE works and vica versa. But I really wnat to go back to just using my desk top.

May 28, 2014 2:04 PM in response to Csound1

Csound1 wrote:

Why don't you go back to Mountain Lion, unless there is some compelling reason you need Mavericks?


A - Apple said replacing Mavericks with ML on a desktop/macbook which shipped with Mavericks voids warranty


B - Apple won't confirm for us newest hardware won't be supported by ML


C - you can't stay on old versions forever


D - It is entirely reasonable to say that Apple should support their product and fix their problems.

May 28, 2014 9:00 PM in response to Clarke1956

Hi Clarke1956,


Make sure you're running 10.9.3. (10.9.1 and 10.9.2 were very buggy with Exchange.)



Please test your Exchange serve setup via this link: https://testconnectivity.microsoft.com/

Use a test account, not your account so that you do not expose your password.


Also, refer to previous pages (in the 30's...37, 39, 40) of this post, there's a lof ot good infomration in there. We've had children overtake the thread and waste pages as if this was the complaint department.


Thanks

Aug 12, 2014 12:43 PM in response to MarkElliott1010

Just adding my voice to the general discontent. I recently got a Mac Mini with Mavericks preinstalled and have been pulling my hair out every day over inability to move messages from the Inbox to local folders on my Mac. I don't like storing email on the Exchange server, I like having it on my own computer away from prying eyes and neatly organized. I leave messages on the server only until acted upon, and then remove as a sign of completion. Can't do that now. Tried Airmail briefly and it is not the answer. Also the inability to directly import Contacts from Mountain Lion is enormously frustrating. I've heard there's an export-to-third-party-then-import solution which I will try, but that's the Windows way--not supposed to happen on a Mac.


I started using Macs in 1986 and wrote my Master's thesis on a $2500 Mac LC with a 4 MB hard drive in 1991. I was in heaven. Until recently I was as ardent an Apple supporter as anybody. But now that they have pivoted to phones and tablets, we old-fashioned computer users seem to come as after-thoughts. Apple has tremendous resources and could easily have fixed the problem by now were it a priority. Very sad. I'll probably stick with Mac out of inertia, but I'm losing passion for the brand.

Aug 15, 2014 7:17 AM in response to MarkElliott1010

Guys, same here...


My company's IT department runs Exchange: 14.3.123.3 (from web app info) and my Mail is 7.3 on 10.9.4 Maverics. So far my default Inbox gets mails properly in time, it just occasionally fails to mark some messages as read once clicked on them. That would be ok, I could make it done via right-click menu. But there is a serious issue with sub-folders in the default Inbox. Some of them contain NO messages while I can see tens of them via WebApp on Exchange server in the same sub-folder. Some of subfolders show several messages selected by random (I can't see any pattern here) and even Mail Search window cannot find messages that apparently are existing on the Exchange server. Finally, when I dragged email from my default inbox folder and dropped it into the sub-directory, it disappeared. Yes, it did.... Fortunately, the Exchange server has apparently got the notion because the moved mail can be seen now in proper sub-directory via WebApp.


I tried literarily all suggestions and tricks I found here, re-enabling email account, rebuild function, reseting PRAM or SMC or whatever else. The problem persists and virtually, I cannot use subfolders in Mail at all. By the way, our IT guys had migrated my mail box to newer Exchange and the problem started just then.


Good luck to everyone here so Apple hopefully listen to our complains. (via user feedback form at least)

Exchange servers and Mavericks Mail

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