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Three finger swipe no longer works on Mavericks

I have just updated to Mavericks.



Prior to installing Mavericks, I was able to do a 3 finger swipe left or right to go back or forward in a Finder window.



After I have installed Mavericks, I can no longer do this. I have checked in System Preferences/Trackpad and the settings are exactly as they were before I updated to Mavericks.



I was wondering if anyone else has run into this issue and if so have you found of solving it.

iMac, OS X Mavericks (10.9), iMac 27in Late 2012 Fusion Drive

Posted on Oct 23, 2013 9:58 AM

Reply
206 replies

Nov 5, 2013 4:15 PM in response to 32da

do tell apple: http://www.apple.com/feedback/macosx.html


only maybe not in all caps?


32da wrote:


I CANT SWIPE BACK AND FORTH IN THE NEW FINDER WINDOW EITHER. IT'S INCREDIBLY ANNOYING TO HAVE TO CLICK ON THE LITTLE BACK AND FORTH ARROWS AT THE TOP LEFT OF THE FINDER WINDOW AND NOT TO MENTION REALLY TIME CONSUMING WHEN YOU HAVE MANY FILES AND FOLDERS. PLEASE FIX THIS BUG ISSUE APPLE, PLEASE. IT WAS A REALLY GREAT TIME SAVING AND EFFICIENT FEATURE. THANKS APPLE.

Nov 5, 2013 4:15 PM in response to zefzfeze

I CANT SWIPE BACK AND FORTH IN THE NEW FINDER WINDOW IN MAVERICKS AFTER THE UPDATE. IT'S INCREDIBLY ANNOYING TO HAVE TO CLICK ON THE LITTLE BACK AND FORTH ARROWS AT THE TOP LEFT OF THE FINDER WINDOW AND NOT TO MENTION REALLY TIME CONSUMING WHEN YOU HAVE MANY FILES AND FOLDERS. PLEASE FIX THIS BUG ISSUE APPLE, PLEASE. IT WAS A REALLY GREAT TIME SAVING AND EFFICIENT FEATURE. THANKS APPLE.

Nov 5, 2013 4:16 PM in response to hi-i'm-jan

I have the same problem, I CAN'T go back and forth using 3 finger swipe between folders in the finder window. This is really annoying and adds so much time to my workflow. Time is money and this defintely is taking money out of my pocket. It sounds like many people are experiencing this too. Hopefully Apple fixes this bug.


APPLE, PLEASE FIX THREE FINGER SWIPE FUNCTIONALITY IN THE FINDER WINDOW!!!


IT WORKED PERFECTLY IN SNOW LEOPARD, LION, AND MOUTAIN LION.

Nov 11, 2013 10:33 PM in response to tal1971

Certain non-Apple system modifications have been verified to cause this problem in all apps that use trackpad gestures for navigation.


To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:

Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:


http://www.etresoft.com/etrecheck


Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:


User uploaded file


Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.


It will take a moment to run as it collects its data.


Copy and paste its output in a reply.


Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.


EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.


When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.

After completing the above please determine if the problems also occur in "Safe Mode":


  • Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
  • You must disable FileVault before you can start your Mac in Safe Mode.
  • Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
  • Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
  • To end Safe Mode restart your Mac normally. Shutdown will take longer as well.

Nov 12, 2013 3:07 PM in response to John Galt

First of all a big thanks to you John for your help in this matter. It is very much appreciated. 🙂


I followed your advice and booted in safe mode, but nothing changed. The gestures don't work in Finder.


Besides, I am not sure whether it is a third party application that causes this trouble since Finder is the only affected app. As you write yourself, a third party application would influence gestures in general, so every app would show this error.

Nevertheless I ran the suggested software and here is the output.



Hardware Information:

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM



Video Information:

NVIDIA GeForce 320M - VRAM: 256 MB



Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3



System Software:

OS X 10.9 (13A603) - Uptime: 0 days 2:14:33



Disk Information:

Hitachi HTS545050B9SA02 disk0 : (500,11 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

Macintosh HD (disk0s2) /: 499,25 GB (202,25 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB



MATSHITADVD-R UJ-898



USB Information:

Apple Inc. Built-in iSight



Apple Internal Memory Card Reader





Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller



Apple Computer, Inc. IR Receiver



Apple Inc. Apple Internal Keyboard / Trackpad



FireWire Information:



Thunderbolt Information:



Kernel Extensions:

com.metakine.handsoff.driver (2.0.5)

org.virtualbox.kext.VBoxDrv (4.1.8)

org.virtualbox.kext.VBoxUSB (4.1.8)

com.radiosilenceapp.nke.PrivateEye (1)



Problem System Launch Daemons:



Problem System Launch Agents:



Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.adobe.SwitchBoard.plist

[loaded] com.cisco.anyconnect.vpnagentd.plist

[loaded] com.github.GitHub.GHInstallCLI.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.metakine.handsoff.daemon.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.radiosilenceapp.nke.PrivateEye.plist

[loaded] org.macosforge.xquartz.privileged_startx.plist



Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.CS5ServiceManager.plist

[loaded] com.cisco.anyconnect.gui.plist

[loaded] com.divx.dms.agent.plist

[loaded] com.divx.update.agent.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.metakine.handsoff.agent.plist

[loaded] org.macosforge.xquartz.startx.plist



User Launch Agents:

[loaded] com.adobe.ARM.[...].plist

[failed] com.apple.CSConfigDotMacCert-##MyMailAddress##-SharedServices.Agent.plist

[loaded] com.spotify.webhelper.plist

[loaded] com.valvesoftware.steamclean.plist

[not loaded] org.virtualbox.vboxwebsrv.plist



User Login Items:

Flux

Bartender

Caffeine

Show Desktop

Day-O

Dropbox

RSS Notifier

BetterSnapTool

Send2Mac



3rd Party Preference Panes:

Flash Player

Growl

Java

MenuMeters

SpeedLimit



Internet Plug-ins:

Default Browser.plugin

DivX Web Player.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

OVSHelper.plugin

QuickTime Plugin.plugin

Silverlight.plugin

Unity Web Player.plugin



User Internet Plug-ins:



Bad Fonts:

None



Time Machine:

Skip System Files: YES

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499,25 GB Disk used: 297 GB

Destinations:

Time Machine [Network] (Last used)

Total size: 547,26 GB

Total number of backups: 35

Oldest backup: 2013-07-22 10:07:18 +0000

Last backup: 2013-11-12 19:07:46 +0000

Size of backup disk: Too small

Backup size 547,26 GB < (Disk used 297 GB X 3)



Top Processes by CPU:

16% WindowServer

8% goobspatch

7% HandsOffAgent

2% Dock

2% Dropbox

1% hidd

0% EtreCheck

0% syslogd

0% SystemUIServer

0% Bartender



Top Processes by Memory:

168 MB com.apple.IconServicesAgent

90 MB Finder

61 MB Dropbox

61 MB CalendarAgent

57 MB SystemUIServer

53 MB mds_stores

53 MB com.apple.internetaccounts

49 MB gamed

49 MB Bartender

49 MB WindowServer



Virtual Memory Statistics:

721 MB Free RAM

1.60 GB Active RAM

972 MB Inactive RAM

510 MB Wired RAM

442 MB Page-ins

0 B Page-outs


Nov 12, 2013 11:53 PM in response to zefzfeze

zefzfeze wrote:


When I make a clean install of OSX, configuring the finder is the first thing I do. Without having installed anything ! And it wasn't working.



+1 This behaviour happens out of the box / with clean installs. I remember the same thing happening in 10.8 and it was fixed in one of the early updates.


Ironic that a system wide gesture is being ignored in *the* central system app.

https://developer.apple.com/library/mac/documentation/cocoa/conceptual/eventover view/HandlingTouchEvents/HandlingTouchEvents.html


@zefzfeze downgrading seems extreme. 10.9.1 cannot be far away. If you can live with it a bit longer you might save yourself a considerable amount of frustration.

Nov 13, 2013 4:37 AM in response to tal1971

I have been nagging apple for weeks and a supervisor finally admitted it was a bug that he experiences that only the engineers can fix (sounds like Prometheus is back). Fortunately I didn't upgrade my MBP so the 3 finger swipe backwards and forwards still works in FINDER. I noticed a few people claiming fixes by simple making a few changes in trackpad swipes under Sys Prefs. That's rubbish. That only restores browser swiping, not Finder. An earlier post did mention Better Touch Tools and surprisingly this works. It's free but you'll need to youtube a tutorial to download and set up the good old Mountain Lion 3 finger swipe. If you do get the free app just go into BTT settings and set it to startup on login, otherwise it won't work.

Three finger swipe no longer works on Mavericks

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