My gmail blocked my new page file...Help!!!

Help!!


Gmail blocked my page file that is generated from the new version of Pages.


The bounced email mentioned as below:

Reason: SMTP transmission failure has occurred

Diagnostic code: smtp;552-5.7.0 This message was blocked because its content presents a potential issue. Please visithttp://support.google.com/mail/bin/answe to review our message content and attachment content guidelines.


Really need the help on this. Otherwise, I can't send my page file to others via my gamil...


Thanks,

Charles


Posted on Oct 23, 2013 6:57 PM

Reply
21 replies

Nov 11, 2013 6:36 AM in response to Desperate Charlie

Update from this morning from Google after they asked me to test the new Mail update and attachments;


Thanks for your reply.


I can inform you that we are working on it. I´ll make sure you stay informed while we work to resolve it.


Thanks for your patience.


Sincerely,



Google Enterprise Support


The Mail update from Apple has not resolved the issue so will keep posting here as I get updates from Google, but at least they see it as an issue they need to resolve.


MB

Nov 11, 2013 6:45 AM in response to Monkey Bill

I got a very diferent response.


Hi Jorge,

Thank you for your response.

Please keep me updated then. I also suggest you get in touch again with Apple Support to get to the bottom of this issue. The reason being is that I can't keep the case open for a long time, specially when it is not an issue on our end. You agree with me, don't you?

Have a great weekend.

Sincerely,

Ahmad

Enterprise Support


Google is not looking into the issue. I suggest we escalate with apple.

Nov 19, 2013 2:01 AM in response to Desperate Charlie

Same Problem here


IWORKS 09 pages, keynote, numbers does not send in MAIL (mac) because of "This message was blocked because its content presents a potentialsecurity issue"


its a problem not only on GMAIL but also Live, Hotmail, Yahoo, and other services...


The problem is that gmail and others haved yet accepted the latest iworks 09 files. its a problem that apple can ask then to fix but its up to the gmail and others to fix it.


Solution!!!:


1 - Send it by exporting to office files

2 - Saving the files as old iwork documents

3 - Command P and save as PDF

4 - Save in icloud and send the URL


So you can still send them 🙂 but have to take a bit more of your time 😟



i hope you understand my english is not optimal 😝


And if you have any questions feel free to ask me

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My gmail blocked my new page file...Help!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.