Canon Pixma ip4000

Has anyone tried using this printer on OSX 10.9 yet? Does it work? I emailed Canon customer support and they say it is not supported by 10.9, which is annoying to say the least. I don't want to get get rid of a decent printer just because Canon haven't updated the driver for Mavericks.

iMac Flat panel

Posted on Oct 24, 2013 2:29 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2013 3:01 AM

Alex White~ wrote:


I don't want to get get rid of a decent printer just because Canon haven't updated the driver for Mavericks.

They never updated the driver for 10.7, so its not surprising that there is no driver for 10.9.


But fear not, I have tested Gutenprint v5.2.9 on OS X 10.9 and it works and it lists your iP4000 as a supported model. Note that Gutenprint is not signed, so you will need to Control-click on the installer and select Open from the pop-up window to get past Gatekeeper.

50 replies

Nov 4, 2013 1:29 PM in response to Alex White___

I also had problems printing with an iP4000 and after reading the comments here I wrote to Canon support - this is their answer back:


Thank you for your request and for contacting Canon.
We are sorry to read that you have updated your computer to Mac SO 10.9 and now your printer is no longer recognised. We regret to inform you that no drivers are available for your iP4000 and that non (sic) will be made available.
To explain this lack of availability we would like to provide you with some additional information regarding Canon's policy towards the provision of drivers for new operating systems.
At the time of launch of a new product, Canon generally provides drivers so that the product in question will operate on all existing and known future planned operating systems.
When the launch of a new operating system is announced, Canon reviews the existing product range to see which of these products can be considered for the provision of compatible drivers.
There are many different factors that may influence this decision. These can include (but are not limited to) such factors as the technical compatibility between the new operating system and the Canon product, the cost of driver development, the cost of supporting utility software product updates, the issue of certification of the developed driver by the operating system in question, the expected lifetime of the Canon product and costs associated with quality assurance.
Canon respects the right of its customers to decide to upgrade their operating systems and we attempt to make it clear at the time of purchase which products will function on which operating system.
Furthermore, Canon always advises its customers to check the compatibility of their associated Canon products prior to the upgrade of an operating system. To this purpose, our consumer helpdesk staff are always available to assist customers with such enquiries.
We hope that the information above offers enough explanations with regards to the unavailability of the updated driver that you need.

Once again, thank you for contacting Canon Technical Support. We trust that the information above is of use to you. Please do not hesitate to contact us again if you have any further questions or enquiries.

Feb 29, 2016 9:29 AM in response to akmeb

Hello akmeb. I ve got El Capitan too and i was worried about the the same issue. I ve just downloaded the drivers for canon ip4200 printer which are compatible with previous OS just like OS X Lion v10.7 and work perfect.


Try to download canon ip4000 drivers from here https://www.usa.canon.com/internet/portal/us/home/support/details/printers/suppo rt-inkjet-printer/ip-series/pixma-ip4000…


Maybe will works for you too.

Oct 24, 2013 3:34 AM in response to PAHU

The ip4200 driver does not work. The printer keeps pausing and does not print anything of course.


The problem with Gutenprint is that it doesn't manage colours and printers' options very well. It does serve a purpose, that is print lines and graphs, but that's it.


The old Apple Canon drivers worked perfectly, and this time Gutenprint doesn't save my day.

Jan 16, 2014 3:38 PM in response to Alex White___

Yes, I have tried and it works pretty good.


Download the last version of the driver from the Canon website. This is the release for 10.6!

Once you have the dmg file, right-click and open it, IGNORE the warning, open it up anyways.

Switch on your printer and make sure it's connected.

You should be able to see the ink status information now. The printer would.now.also show up in the list of installed / known printers.


Restart both your printer and your Mac, and this is it.

Unfortunately I didn't record it, but it was as simple as that :-|

Nov 5, 2013 9:28 AM in response to flowgrow

I upgraded a late 2012 iMac to 10.9 and could no longer print to my Canon iP4300 PIXMA. After hours of off and on trouble shooting and wasted time, I moved the printer off this iMac and onto the late 2006 iMac running 10.6.8. Printing works fine again, and I can print from my 2012 Macbook Air with 10.9 and the iMac with 10.9. So the upgrade to 10.9 has definitely broken the ability to print and networked printing services on what looks like many printers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Canon Pixma ip4000

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.