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Level 1

0 points

Photoshop CS6 UNWORKABLE on Mavericks!

Hello fellow "apples" 🙂

I've a late 2012 Macbook Pro (non retina) with 2,6 GHz i7 8GB Ram and 750HDD

Since i've updated the OS to mavericks yesterday I've been struggling with photoshop CS6, it can work just fine for a minute to completely freeze for a few or even 10 or so seconds ( sometimes even more ) until it will respond. This issue had not existed in Mountain Lion. I've also noticed that the sound voulume bar can be laggy, it jumps a few dots instead of steady increments .

Now i'm an artist not a tech guy, but my guess will be it has something to do with the new memory allocation thing, anyhow it made my life really difficult as i cannot work in PS anymore, and that's a serious stab... Someone should fix that really fast as being a freelance artist and illustrator I've lost a tool that gets the food on my table, if we won't get a fix asap some heads should roll.... :/

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 24, 2013 5:14 AM

Best reply

Z33GHOST

Level 1

5 points

Posted on Oct 24, 2013 5:32 AM

Icecoldart, you're not alone. I have Photoshop CS6 on my iMac 24-inch, Early 2009 running Mavericks (OSX 10.9). It seems that it happens after a few 10-20 mins and freezes up the whole computer for 10+ second. It's gotta have something to do with the memory for sure. Hopefully Adobe will send out a update soon.

Processor: 2.66 GHz Intel Core 2 Duo

Memory: 4 GB 1067 MHz DDR3

Graphics: NVIDIA GeForce 9400 256 MB

Software: OS X 10.9 (13A603)

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120 replies

vincmo

Level 1

4 points

Jan 13, 2014 7:05 PM in response to jacobsonpam613

Sure thing! Here is the main one: http://feedback.photoshop.com/photoshop_family/topics/keyboard_shortcuts_not_res ponding_photoshop_cs6_mavericks

Adobe is working on it pretty seriously... But they are suspecting that the problem is coming more and more from Apple and not Wacom.

Philly_Phan

Level 7

20,707 points

Jan 13, 2014 7:10 PM in response to vincmo

vincmo wrote:

Sure thing! Here is the main one: http://feedback.photoshop.com/photoshop_family/topics/keyboard_shortcuts_not_res ponding_photoshop_cs6_mavericks

That's certainly not "tons of people," especially when you discount those with Wacom or other non-Apple input devices.

Philly_Phan

Level 7

20,707 points

Jan 13, 2014 7:09 PM in response to vincmo

vincmo wrote:

Adobe is working on it pretty seriously... But they are suspecting that the problem is coming more and more from Apple and not Wacom.

Can you back that up? Please don't direct me to a forum posting. Provide a formal Adobe statement.

Jan 13, 2014 7:14 PM in response to vincmo

I knew there would be a helpful person "out there". I sincerely appreciate the link.

Jan 15, 2014 3:58 AM in response to vincmo

Could be conincidence, but my setup behaved slightly better after deleting the Photoshop CS6 settings from within System Preferences > Wacom Tablet (for all: Functions, Mouse, Grip Pen).

Jan 15, 2014 3:00 PM in response to andrew_smith

That is encouraging news! May I ask what kind of computer you have and what OS? Also, I am wondering how much RAM you have on your computer. One of my dimlemmas is that I believe I need to purchase additional RAM. I have 2 external HD that I put all of my stuff on to save space.

Thirdred

Level 1

0 points

Jan 18, 2014 9:49 AM in response to icecoldart

Not sure if anybody has tried this, but this might actually work. Go to "get info" on photoshop and all wacom programs, and click "disable ap nap". So for this has been working for me. I think the ap nap is causing both programs to freeze up. Fingers Crossed.

Jan 22, 2014 5:37 AM in response to icecoldart

These freezes happen even when scrolling with the trackpad. The workflow is as follows: brush stroke with pen, ctrl-z not responding, click on panel, undo, brush stroke, try to scroll with track pad, freeze, click on panel, computer catching up and scrolling out of control, wait until it stops, scroll with trackpad, etc.,

I'm really hoping for a fix to come soon, whatever the cause may be. Please post any workarounds.

Thank you!

lizwoedl

Level 1

0 points

Jan 26, 2014 8:35 PM in response to kropka1

kropka1

You saved my toosh! All of my Adobe apps work now. So glad Drive 4 was the answer. I thought I was going to have to keep my old laptop as the Adobe machine. THANKS!!!

Jan 26, 2014 8:57 PM in response to lizwoedl

How do I know if I have Drive 4? I haven't found a solution yet?

Jan 28, 2014 2:31 AM in response to _Charlie_

Thank-you to kropka1 for the solution (worked for me anyway - 1 day so far).

https://discussions.apple.com/thread/5475799?answerId=23889745022#23889745022

Uninstall Adobe Drive.

There are various Adobe installers/uninstallers in Applications/Utilities on Mac. Adobe Application Manager is where you can see Drive to uninstall it.

Jan 28, 2014 7:39 AM in response to icecoldart

is there any way I can go back to Mountain Lion on my Imac, or whatever the last OS was before Mavericks ( that name should have been warning enough)

I;m fed up with this isuue (and the bickering on here) I just want something that works properly and doesn't require arounds and fixes.

it's not just thewhite menues, , lassoo tool , briush and other bits and bobs, all worked fine before mavericks

Re:
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http://feedback.photoshop.com/photoshop_family/topics/photoshop_menus_become_com pletely_blank?utm_content=topic_link&utm_medium=email&utm_source=reply_notificat ion-

--
http://forums.adobe.com/message/6060428#6060428

Jan 28, 2014 9:41 AM in response to icecoldart

Finally got my Illustrator an Indesign working in Maverick OS Mac

All I had to do wuz select 'window' in the top menu bar

then click on 'Application Frame' ... duuh why is this never mentioned?

Jan 28, 2014 9:51 AM in response to Digital Finger

Having spoken to Apple I have been categoricaly informed that in my case it is not possible to regress to a previous operating system ( as I didn't use time machine before I upgraded

End of story - back to my old PPC G5 and Photoshop CS4

What awaste of time and money

Feb 4, 2014 3:25 PM in response to Digital Finger

I was lucky enough to use TM before Mavericks upgrade and reverted back to. I made a little bit of a hash of it and Applecare helped me out but wagged their finger at me for regressing. I am only a meagre little elements use but all the same issues and since going back everything works fine. Question is how long can I put off upgrade and what Adobe PS Software is 'really' compatible with Mavericks (forget the party line corporate spiel rolled out).

Photoshop CS6 UNWORKABLE on Mavericks!