Mouse cursor lags with external monitor

Same problem here, DELL U2713H with this fix applied - http://embdev.net/topic/284710

My workaround is amusing - if you go into the menu on the monitor, and use the up/down keys on the monitor to go through the items, it fixes it. However, you need to do that every time you turn on the monitor/reset the computer.

Note I am not actually changing any settings, just scrolling through them.

Crazy. All of our Mac Airs 2013 model show this problem and work with this solution.

Ridiculous, actually.

So all of you sound incredibly more knowledgeable in computers than I am..so I apologize if this is a stupid comment. But I had the same issue with my mouse/keyboard lagging on my external monitor (acer I found buried away in my basement). I also was unable to view streamed videos because they would skip. However one night while I was trying to fix the problem I remembered that I changed my desktop background settings (on my monitor) to slide through a bunch of photos I have (every 5 seconds)…I guess it kind of makes sense why it worked, but I changed it to just show one picture all the time and it fixed the problem immediately. I don’t have any mouse lag or typing lag any more and the videos stream fine…not sure if this helps.

Again this conversation is way out of my league but I figured I say something

Just to inform u all, The latest update to OSX (10.9.2) didn't fix our issue 😟

Displayport output still make cursor skip. HDMI output to my 21:9 (2560x1080) monitor still limited to 1080P

resolution.....

Totally disappointed!!!!!

Unfortunatly I don't even expect Apple to fix this anymore. The sad thing is though, this makes it impossibile for me to use products i've grown to depend on for years.

Do you guys attach the external monitors directly to yout macs or do you use any kind of adapters? I was curious weather getting a monitor with displayport would alleviate the issue... as opposed to my dual-dvi adapter -> 30" ACD...

so so frustrating!

Yes, I think it is clear that Apple won't fix the issue anytime soon. As to your question, I go directly from miniDP to DP and have the problem.

Thank you!

My current workaround is to open the lid whenever this happenes, but most apps, especially Adobe ones are really bad at managing dual displays.

I'm using a mDP to DP cable, directly into a DisplayPort and am reproducing the issue. You know, I bought a MacBook Pro Retina because I wanted a high-end machine that "just worked". But I've had WAY more problems with it than I've ever had with any PC I've used. All my PC's work with this monitor flawlessly, regardless of DVI versus DisplayPort. Only my $2300 rMBP has problems. I've spent 20 years in the PC world (and I'm still largely in it) but I'd expected Macs to have fewer problems. Out of the box, I can't even connect this to my $1200 monitor. That's pretty lousy, and definitely not what I'd expected from Apple.

Symptom : Lagging & Unstable Mouse

Model : MacBookPro; 13" brand new as of jan 2014

OS : Mavericks 10.9.1

Monitors : 2 x Dell U3014 ; both setup for DP 1.2

each monitor with dp -> DP cable to individual dp ports on Mac. ( not daisy chained )

Mouse : generic PC USB ( tow different ones tried )

Reading another post in here on this subject I tried something.....

Went to to single U3014 with laptop closed and set Dell - DP 1.1 : That worked

Plugged in second U3014 and switched it to DP 1.1 : That worked

Open Laptop with both monitors enabled and hooked up as DP 1.1 : That worked

Switched both Dells back to DP 1.2 : Still worked .. go figure

Shutdown & Reboot Laptop open and both monitors attached in DP 1.2 mode : That worked and it is stable.

Did not expect the last two lines , but I am not going to agrue with the result, my guess though is that it will fail again in a day or two and the mystery will show itslef again

Regards

Kevin hanna

OK... so after a day, the mouse went unstable three more times.

The trigger to fail ( for me at least ) is often when I remove and replace the LTop onto the monitor cables.
I.E. head to a meeting with the LYop and return and hook up the monitors to the tow DP ports.

One common fix was to change either of the displays from 1.2 -> 1.2 OR 1.2 -> 1.1

No reboot restart or reboot required.

Go figure

KTH 2014 02 27

UPDATE:

It seems like the issue is caused by OS X. I've switched to another mac, a mid-2012 15" Retina MBP and the problem occurs on this model too.

This is bad news.

I saw the same behavior on my new Dell U2713HM. I was using a Logitech wireless mouse. I fixed the problem by plugging the mouse tranciever directly into the USB of the Mac. If I plug the tranciever into the monitor and connect the monitor USB to the Mac, the jumpy mouse problems return.

juls

I have reported this issue as a bug at apple bug report.

After answering some questions form engineering and sending a system report all I got back was this:

"Engineering has determined that this is not to be fixed."

No more info than that, sigh

I have just solved a similar problem on a 2013 Macbook Air.

This might sound strange, but the problem was the power cable!

I changed the cable from a grounded cable to a ungrounded cable. Using the cable without ground resolved the lagging problem.

Hope this helps someone!

It appears that I can confirm this issue as well, a customer came in with a Retina 15" MacBook Pro, fully decked out with every option. He said it cost him nearly $4,000.

We absolutely could not understand why every time an external monitor was plugged in, either Thunderbolt/Mini DisplayPort OR HDMI, that the performance just took a nosedive, and it would take the computer as long as four seconds to do something trivial like a mouse click on a menu item.

This sounds like a firmware/graphics card driver issue that needs to be addressed. Customer was running 10.9.3.

- Apple Certified Sales Professional

In my opinion the problem in the near future will not be solved.

I'm already half a year with the cursor lags, and the problem to them has not been solved.

My patience coming to an end, I think that selling my Mac Mini and buy windows laptop.

Very disappointed.😠😠😠