New Retina Macbook pro 13 Haswell system hang/unresponsive

I am getting exactly similar freezes (every 1-2 days) but I am using a 2012 rMBP 15". They started after upgrading to OS X 10.9.

thanks Ski for your update

if your old one is having issue only after OS upgrade, then this looks more like a software issue (unless one hardware part used in all rMBP line is having issue which is less likely I guess)

Hope apple will release a fix asap

Thanks for the info. Good to know that it happened due to the software update.

I am having the same issue on a 13" MBP 2.4Ghz/8GB/256GB, I have been working on it for about 15 hours now, and had 3 freezes. During one of the freezes, I logged in using ssh to see what was happening to it. CPU and memory usage of all processes looked nomal, and I'm quite sure this is not a system wide freeze but nothing more or less than a temporary keyboard/trackpad inability. Making an external connection to the MBP to reboot it, or closing the lid and opening it again a few minutes later will fix it.

My freezes have been with different programs: the first time while typing in MS-Word, the second time while reading a pdf in Preview, and the last time while browsing the web in Safari.

Also reading back through the forums, I don't think it's related to what programs are open or to multitasking. I have been running statistical analyses for about 5 hours out of the 15 (using 1 core at 100% all the time and a lot of memory), while I continued working and had about 30 Word, Excel, Preview, Safari and Terminal sessions open. Nothing happened while doing all of that at the same time. In contrast, one of the freezes happened while I had only one pdf open with Preview and really nothing else at all. So it seems completely unrelated to system use. Or perhaps it cannot run smooth when it's not warmed up enough 🙂.

Also, I'm not entirely sure whether it's limited to certain types of (retina) hardware or not. On the one hand, it seems that a lot of users with problems have a 13"/2.4Ghz/8GB/256GB. On the other, I think that's simply the most reasonable hardware choice and therefore many people might have bought that configuration.

I think it's becoming more and more clear that this is a bug in OSX Mavericks causing these freezes on specific types of hardware. I'm just a little puzzled by the fact that we don's see thousands of posts by now about this issue (Apple must have sold 10 thousands of these systems since Tuesday) and that Apple has not discovered it while testing even though it seems as if all 13" (and perhaps also 15") Retina MBP's are affected.

Resetting the PRAM does not have any effect... I hope you're all alright, that it's really "only" a software issue.

Hello everyone! I am just reporting in with the same issue everybody has been having here. My brand new 13" 8gb/256gb freezing up when basically doing nothing. I have reported it to apple and lets hope for a quick resolve.

As few others here, this is my first try with MacBooks and what a bad luck for us it seems to have such experience with the first try.

still freezing. any news on whats wrong? software or hardware? if hardware i will return for a refund....

Has anyone tried turning off Sleep? Settings->Energy Saver -> Computer Sleep Slider to Never?

Sounds like a wake from sleep issue based on all the console messages.

Message was edited by: WFJ5444

thats not the issue. its an issue with the keyboard dropping out. it doesent happen during sleep

Hey guys,

I heard that unchecking "Use two fingers to scroll" option in the Trackpad settings may resolve this issue.. not sure if it's true... Can somebody try and confirm that?

I'm planning to buy MBP 13" but this issue bugs me.. First I want to be sure that it is not a hardware problem.

Thanks

Nah...I use this setting checked...I ve got 2 freeze two days ago and stop...yestersay and today 0 freeze...

Same problem here. Experienced first freeze 2 days ago and another time just now. Hope it's something to do with Mavericks though - I don't want to go back for an exchange.

Glad this is sounding more like a software glitch in Mavericks. Rather than than a system recall for faulty hardware. There's always going to be issues after a new OS is released but I'm surprised this wasn't found in beta/pre release testing.

Come on a Apple, pull your finger out and get this sorted!!