Can't Scroll In Mail after Mavericks update

i have tried all of the things suggested but the problem keeps coming back. turning off mail works but this thing needs a fix.

OK,

This happened to me and I found a fix...

Hold the option key down when in the finder, drop down the "GO" in finder and go to your HOME Library. Highlight all contents in the Caches folder and delete (PS: This is a good procedure to do every once in a while anyway).

Restart your compter and this issue is corrected. Your compuer will probably run a little faster from cleaning the Cashe folder also.

NOTE: DO NOT REMOVE THE FOLDER, just its contents.

Enjoy!

diveinn: Have you checked that your file deletion has fixed the mail scrolling issue for sure?

Like I said, worked like a charm, it's been a few days and all good. PS: It's always a very good thing to empty your cache folder a few times a year but make sure its your Home Cache folder, NOT the main Cache folder.

Good luck and let me know if this works for you.

🙂

I bet it may be just one of those files in the cache that is preventing scrolling. I wonder which one?

I bet it does too...

The cache cleaning did not fix the issue for me... in fact (subjectively) it made it worse. I'm having freezing issues every few minutes since then. However, there can be a thousand other reasons for this behavior.

I actually like Mavericks, but i'm beginning to regret the update...

With the help of Apple Senior Advisor, Ed, and after trying several other approaches, I deleted my MacKeeper program. The mouse has been scrolling fine since then. I think that, at least in my case, the problem was with the MacKeeper antivirus program that I had installed.

I don't have MacKeeper (and no-one else should either - be certain you get rid of ALL of its ugly spammy slow-you-down files )- I still have issues with scrolling in mail and some other small problems like QTkit crashing and audio over fw clocking - otherwise...after a clean install a lot of other issues went away. Not the mail scroll issue though...quitting mail and starting it up works for me if it's too annoying...😐

I do not have Mac Keeper either and I have tried all suggestions but it still comes back to haunt me.

the only way is to shut down mail very Annoying.

bob1904: I do not think that is the issue at least permanently. I believe there is some issue with Mavericks that Apple needs to address. I have the no scroll in mail on and off and have no MacKeeper

Sorry to be so ignorant, but how do I find the home cache?

I scrolled up and saw dineinn's post regarding the home cache folder and found it. Thanks.

Had same mail scrollbar problem in Lion and now Mavericks. I always use wifi mouse. In Apple System Prefs set Show Scrollbars to ALWAYS. Scrollbars are working! They are always on though.

I am having the same issue. After Mail has been running for an hour or so, the scrolling function stops working. Quitting the program and restarting fixes the issue but only for a little while. The same thing is happening in Finder. And after being open all day, I had same problem with Calendar. Calendar also seems to be cutting itself off. I have contacted Apple and sent files. No word on a fix yet. This is obviously a Mavericks bug and somewhat frustrating. Hope they get it fixed soon.