audio not working on retina macbook pro 13" (late 2013) after sleep

I have the same problem. Bough a brand new MacbokPro Retina 15". Sound disappears after sleep with headphones plugged in. Really annoying on a laptop this expensive.

I also have the same issue late 2013 15" macbook pro retina. i have had this for two weeks, put in my headphones, then took them out and no more audio on internal speakers on headphones.

However I still get half a startup chirp when rebooting.

Sitting in the same boat. Frickin' annoying to be honest. Even disabling harddisk sleep did not work.

After to speaking apple care-less, it is having its logic board replaced.

Not great for a $4000 laptop only 2.5 weeks old. Because apple insist on having evey single component attached to the logic board, for a faulty headphone jack, the cpu, gpu, memory, logic board all have to be replaced. Very Very disapointing.

Parksie78 wrote:

After to speaking apple care-less, it is having its logic board replaced.

Not great for a $4000 laptop only 2.5 weeks old. Because apple insist on having evey single component attached to the logic board, for a faulty headphone jack, the cpu, gpu, memory, logic board all have to be replaced. Very Very disapointing.

Did you speak to them over the phone to get your logicboard replaced? Or take it into the apple store?

I'm having this audio problem, also my laptop sometimes won't wake up from hibernation mode, I have to do a hard shutdown in order to revive it, basically this laptop I have spent a ton of money on is terrible, when I'm back in my country Im going to be giving apple a good earful as I have a feeling that my logicboard also needs replacing with sleep/wake and audio issues right out of the box on this late 2013 13" rMBP.

I spoke to them over the phone for troubleshooting, when they couldn't fix it and deemed it a hardware fault they told me to take it to an apple registered repair store in my area.

I would say yours is faulty too. It it worth trying the PRAM reset and SCM reset and then recovery console to make sure it isn't a software issue first.

Did you try to push the power button as I suggested above?

Yes, that didn't work for me. That just puts the laptop into sleep mode, seems like it worked for some. Mine was a software issue though.

Same issue happened on my rMBP 15" (late 2013)

I put my machine in to sleep mode with an earphone plugged in.

Issue solved after I restarted my machine with the earphone unplugged.

Apple, please solve this issue.

Thank you.

I dont believe that its a logic board issue. Its some sort of a driver glitch. Like the freezing keyboard which many people faced in new mac books. Also, if the logic boards are faulty, I believe Apple will have to replace hundreds of them!

So far what I do is, when my audio goes away, I plug in my head phones in back. Then I put my mac book to sleep. When it wakes up again, the audio comes back. I then remove my headphones. Its better than restarting the computer.

Parksie78 wrote:

I spoke to them over the phone for troubleshooting, when they couldn't fix it and deemed it a hardware fault they told me to take it to an apple registered repair store in my area.

I would say yours is faulty too. It it worth trying the PRAM reset and SCM reset and then recovery console to make sure it isn't a software issue first.

Yeah I did a SMC reset for my sleep/wake crashing issue but that had no influence on the headphone sleep wake issue, I've done a PRAM reset last night so will see how it goes now.

What do you mean by 'Recovery Console'? Do you mean boot up in safe mode and try the headphone sleep thing and see if it still occurs? or do you mean something entirely different?

Also have they replaced your logic board yet? If so let us know how you get on post-replacement.

To get to the recovery console you boot while holding down "Command + R"

This will get you to a grey screen with 4 options. There you can choose to reinstall your os etc..

I went in there , used disk utility to erase my disc (Make sure you have a backup) then reinstalled my os.

That will rule out any possible software issue as it reinstalled everything back to square one.

My logic board replacement will take 3-5 days , day 2 at the moment.

I have the same problem, Macbook Pro Retina 15" running 10.9.1. If the laptop goes to sleep with headphones plugged in and i unplug them, there is no audio when it wakes up. The laptop is almost brand new and all software updates are installed. Is anyone from Apple even looking at these forums?

I scoured the web for a bit to try and find a solution, and then I came upon this suggestion, which seems to fix the issue for me:

"Somebody in Apple Support Communities > Notebooks > MacBook Air > Discussions (topic "No sound out after wake up in Mavericks") suggested to reload the audio kernel extension by running these commands in a shell:

sudo kextunload /System/Library/Extensions/AppleHDA.kext

sudo kextload /System/Library/Extensions/AppleHDA.kext

This worked for me!"

Not the most elegant of solutions, but definitely better than having to reboot. Still wish that Apple would do something about this.