Anyone getting graphics corruption in OSX Mavericks?

Having performed the upgrade, I am finding the toolbar at the top of the screen is occassionally becoming corrupted/scrambled. I've also noted the same scrambled pixels at the side of Safari and Mail windows.


Anyone else experienced this?

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 27, 2013 4:00 PM

Reply
226 replies

Nov 13, 2013 11:35 AM in response to Gasoftware

This is going to be a somewhat annoying test, but for those that have this issue, specifically with the 320M which is the GPU affected by the corruption (the 330M may also be affected but virtually no reports have come in from owners with that GPU), could you boot up to safe mode and run your apps for a moderate period of time? This will disable GeForce.kext and essentially give you a very stutterific experience, but with the driver disabled, it should help determine if this is a major driver issue or a power management problem such as the Kepler based 680 Mac Edition is seeing.


Trust me, this definitely has not gone unnoticed, especially in games. Every last complaint of corruption from players comes from the Macs with the nVidia 320M GPU and Mavericks.


I'd like to determine just how badly done these nVidia drivers really are, especially given that despite the Apple version numbers, the nVidia version numbers put the drivers at being older than the 10.8.5 nVidia drivers, to say nothing of the nVidia Web drivers from 10.8.5.


Something pretty significant must have happened between the DP versions and the release version of the nVidia drivers (and AMD too as those lost significant performance). The DP drivers brought OpenGL performance almost exactly on par with Windows' DX11 performance in two of their versions, and then the Mavericks release just totally went in the opposite direction.


Please try safe boot to see if the corruption persists. Any test data that we can collect will be greatly appreciated. You don't have to spend all day on testing safe boot mode - just long enough to where you would normally start experiencing the corruption on a regular boot should suffice.

Nov 20, 2013 3:05 AM in response to Gasoftware

https://discussions.apple.com/thread/5581568?answerId=23852309022#23852309022&ac_cid=op123456#23852309


I posted this today - but have had the problem since installation the day after release of Mavericks.

Infuriating - but somehow comforting to know I'm not the only one experianceing the problem.

----follows:


The screen display on my MBP corrupts periodically so it does not display windows correctly. Usually results in interference around the edges of the windw, beneath the top menu bar or even within the menu bar.


This is a 15-inch, mid 2010 / 2.66 GHz Intel Core i7 / 4 GB 1067 MHz DDR3 / Intel HD Graphics 288MB


Suggestions anyone please? It will reset after I switch between screen settings.


Appears to happen if I open 2008 Mac version of Word - but not exclusively

Nov 22, 2013 11:21 AM in response to Gasoftware

Are you guys still having the issue? I'm in contact with Apple Care Engineering and have a tool to send them all message logs of the file system, but the problem has not reoccured in the last three days. 😐

Except for creating a second partition and installing 10.9 on that one, deleting it afterwards, though, I didn't do anything that I am aware of that could have solved the problem...

What about you?

Dec 6, 2013 4:59 AM in response to Gasoftware

I have a MBP with Retina screen. I installed Mavericks about 5 weeks ago and it was fine until last week when, at times, the Dashboard would come up and the mouse would be erractiic and generally unuseable. I followed advice on another board and deleted my Widgets. This appeared to fix the problem (had to boot in safe mode to accomplish this). However, the problem started again after one day but starting in Safe mode a few times seemed to fix it.


This problem is now making the MBP unuseable. Following the post by Terra Blandford (13-Nov-2013) which I just read today 6th Dec-2013, and trying to use the MBP in safe mode, I still have the problem with the screen / mouse even in safe mode but I noticed under Activity Monitor that when the screen is erratic the WindowServer Process is in excess of 100% of the CPU. The highest value I have noticed is 262% while when the screen in 'normal' it is around 13% - thiese values were observed without any other program being used.


Regards,

Bob

Dec 8, 2013 5:09 PM in response to Gasoftware

I've found a temporary solution.


The problem is the Automatic Graphics Switching.


Head over to your System Preferences > Energy Saver, and unselect "Automatic graphics Switching". I find when I toggle that it will solve the problem.


It's not a permanent fix, but it clears the scramble. This will have to do until Apple provides a permanent solution.

Dec 9, 2013 1:35 AM in response to Gasoftware

I had that problem with scattered windows in all Apple own programs from the moment I updated to Mavericks. Not in other applications. The solution was, that Apple store helped me to set up a virgin system. I have lost all my data and had to reinstall all my programs as in the TimeMachine updates were only the files in the Documents folder.

**** happens, it solved the problem and it is running now.


BUT I still have the problem with shutting down my computer when graphic cards are switching.

I am using a 15" mid 2010 2.66 GHz i7 with NVIDIA GeForce GT 330M 512 MB and had that issue even since I bought the computer used over e-Bay in June this year. I seems the pre-user haven’t had that problems.


Some times it doesn’t happen for days and since 3 days it happens several times per day. It is annoying!

And I can’t afford a new Mac but need it for work and even changing the graphics card cost around 500$

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Anyone getting graphics corruption in OSX Mavericks?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.