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New rMBP sleep/wake failure crashes

I'm using the new Retina MacBook Pro running Mavericks, and in the short span I've used it I've encountered a problem multiple times where the machine crashes during sleep. (I also tend to leave my WD external hard drive plugged in, if that makes any difference.)


I have two error logs, but since they are quite lengthy I have made them viewable in this Evernote:


https://www.evernote.com/shard/s200/sh/6f691ae9-87ba-415f-8951-609d7aec69f7/7ed5 88cbbb0ef7b5368a6fc1aaf83f36

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Oct 29, 2013 4:55 AM

Reply
317 replies

Nov 4, 2013 12:15 PM in response to KumoLumo

To anyone having this issue: Crashing and rebooting after entering sleep (generally seems to be rMBP's and Mavericks)


Please confirm what mac your seeing this on. The iMac report above sounds like an interily different problem in spite of claiming it being the "exact same issue".. This isn't the computer spontanously restarting while being used, nor while powered off. It is solely restarting while sleeping.


It seems only late 2013 rMBPs, but I'm guessing it might be all powernap capable computers.


If you experincing this problem, take a momment to confirm which USB devices are triggering it.


I've never seen this happen with no USB devices connected. I'm pretty sure it's only with USB hard drives connected (both a WD MyBook Studio II and a Seagate Freeagent). My USB wireless keyboard/mouse receiver doesn't seem to cause the problem but I want ot test that plugged directly into the mac, not my external monitor with usb hub, but I'm confirming the USB receiver doesn't trigger it now.

Nov 4, 2013 1:09 PM in response to jb510

I AM having the problem, however I do not have a rMBP. I have a Haswell 2013 MBA 13, non-retina. It has both problems; crashes/freezes sometimes during sleep/wake, but also reboots spontaneously overnight. Its closed on a stand and it does have a usb hub with brother printer & logitec wireless kb receiver connected. Also has a thunderbolt to hdmi connecting to a 27" Planar.

Nov 4, 2013 11:06 PM in response to KumoLumo

Solved with workaround!?

Deactivated the power nap function in system preferences last evening and had not a single crash over night!


Before I only had all other checkboxes unmarked (all checkboxes above power nap) but that doesn't make a difference.

I left the other checkboxes under battery activated.


@all others: Please try and let me know if that helped for you, too!


P.S. I also have a 27" display connected via thunderbolt.

Making more tests with that presets and therefore I'm putting my rMBP to sleep now. Read you later ...

Nov 5, 2013 4:57 AM in response to KumoLumo

I have the same problem...


I have a Late 2013 Retina Macbook Pro 15" with Mavericks pre installed and the Sleep/Wake crash happens daily

because I close my laptop every night...Actually happens anytime I close my laptop.


It's frustrating because I know I have to save any work that I am doing before I close my laptop at night. Noat a user freindly experience.


The workaround from guni really isnt a work around because I want my Macbook to conserve energy whenever possible.


I've sent an error report to apple every single time, and judging by the posts here, it's a Mavericks issue. There's some other random bugs too, and hopefully a software update with bug fixes are to come.

Nov 5, 2013 5:20 AM in response to HFY12

Well, it is what it is, a workaround as I said.

Neither I'm really happy with it nor I'm not waiting for Apple to fix it.

But it works so far as I can tell. And it's better than permanent crashing and rebooting.

In your case it might be better to avoid the sleep mode and to shut down the computer prior going sleeping yourself every night. That will save energy also.

Hopefully this bug will be fixed with an update soon!

Nov 7, 2013 5:28 AM in response to KumoLumo

I have the same problem. rMBP 15" (Early 2013). This is the first time it happened since I installed Mavericks on release day. I have the sleep wake failure log in the console but can't decipher it. The machine was not plugged into any external perephrials. Just sitting on the bed rebooted in the middle of the night while the screen was closed. The reboot 'gong' woke me up.

Nov 7, 2013 2:39 PM in response to KumoLumo

i'm having the same problem. brand new rMBP. it crashes while asleep, sleep wake failure, only when usb drives are connected. i tried it without the usb hub, plugging in my usb drives directly, and it still crashes. now i'm trying it with just one of the drives, and so far no crashes. so i suspect it's my Western Digital 2 TB WD Elements Desktop drive (USB 2.0). but i'm still troubleshooting, to make sure it isn't the USB port that's causing the problem, or the USB cable.

New rMBP sleep/wake failure crashes

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