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I'm using the new Retina MacBook Pro running Mavericks, and in the short span I've used it I've encountered a problem multiple times where the machine crashes during sleep. (I also tend to leave my WD external hard drive plugged in, if that makes any difference.)
I have two error logs, but since they are quite lengthy I have made them viewable in this Evernote:
MacBook Pro with Retina display, OS X Mavericks (10.9)
Got the same MBPr, Trackpad and Keyboard is working, but the sleep-wake crash is there 😀
ok so the problem is the sleep wake crash , no fix yet , so no point of buying it then , should wait for a proper fixed batch , but crazy apple, this all **** was unexpected . . . apple needs to up their game !!!
Returned my 2013 MBA to an Apple Store earlier this week. Washing my hands of the entire thing. I've got a last-gen MBP coming factory direct as we speak. I'm willing to bet it won't have any problems. Haswell arch was a nice idea, but...
Well, yesterdays minor update (gmail) didn't fix the sleep/wake crash.
However, I find that last two comments surprising. This is such a minor issue for me and so easily avoidable (eject USB hard drives before sleep).
When my laptop has crashed during sleep, I've never lost anything. No drive corurption, no lost data, everything comes back "just like it was" when it went to sleep. It just had to actually reboot to get there instead of just wake.
Has anyone called AppleCare on this?
I'm having the same issue.
I'm sure Apple knows about it since many people send them the diagnsotic report when it happens. There will be a fix.
Date/Time: 2013-11-09 00:44:38 -0800
OS Version: 10.9 (Build 13A3017)
Architecture: x86_64
Report Version: 18
Event: Sleep Wake Failure
Steps: 42
Hardware model: MacBookPro11,3
Active cpus: 8
Powerstats for: kernel_task
Start time: 1969-12-31 16:00:00 -0800
End time: 1969-12-31 16:00:00 -0800
Microstackshots: 33 samples
Primary state: 33 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 33 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 33 samples Unknown
*33 call_continuation + 23 (mach_kernel) [0xffffff80002d6b37]
*7 idle_thread + 24 (mach_kernel) [0xffffff80002378c8]
*7 processor_idle + 170 (mach_kernel) [0xffffff800023757a]
*7 machine_idle + 478 (mach_kernel) [0xffffff80002dd28e]
*7 ??? (mach_kernel + 1003063) [0xffffff80002f4e37]
*7 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*7 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*7 ??? (mach_kernel + 223563) [0xffffff800023694b]
*7 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
*5 ??? (mach_kernel + 303450) [0xffffff800024a15a]
*4 IOService::pmDriverCallout(IOService*) + 75 (mach_kernel) [0xffffff80006984ab]
*4 IOService::driverSetPowerState() + 281 (mach_kernel) [0xffffff800069f759]
*4 IOPCIDevice::setPowerState(unsigned long, IOService*) + 60 (IOPCIFamily) [0xffffff7f808c5f3e]
*4 IOPCIBridge::setDevicePowerState(IOPCIDevice*, unsigned int, unsigned long, unsigned long) + 499 (IOPCIFamily) [0xffffff7f808be3b7]
*4 IOPCIBridge::tunnelsWait(IOPCIDevice*) + 152 (IOPCIFamily) [0xffffff7f808beb44]
*4 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*4 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*4 ??? (mach_kernel + 223563) [0xffffff800023694b]
*4 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
*1 IOService::watchdog_timer_expired(void*, void*) + 39 (mach_kernel) [0xffffff8000698337]
*1 IOPMrootDomain::sleepWakeDebugTrig(bool) + 503 (mach_kernel) [0xffffff80006e67c7]
*1 stack_snapshot_from_kernel + 123 (mach_kernel) [0xffffff80005af95b]
*4 ??? (mach_kernel + 2301597) [0xffffff8000431e9d]
*4 msleep + 114 (mach_kernel) [0xffffff80005e0c32]
*4 ??? (mach_kernel + 4065797) [0xffffff80005e0a05]
*4 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*4 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*4 ??? (mach_kernel + 223563) [0xffffff800023694b]
*4 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
*3 ??? (mach_kernel + 2285476) [0xffffff800042dfa4]
*3 msleep + 114 (mach_kernel) [0xffffff80005e0c32]
*3 ??? (mach_kernel + 4065797) [0xffffff80005e0a05]
*3 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*3 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*3 ??? (mach_kernel + 223563) [0xffffff800023694b]
*3 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
*1 ??? (mach_kernel + 328209) [0xffffff8000250211]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
*1 mapping_replenish + 402 (mach_kernel) [0xffffff80002c7f62]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
*1 ??? (mach_kernel + 2298909) [0xffffff800043141d]
*1 msleep + 114 (mach_kernel) [0xffffff80005e0c32]
*1 ??? (mach_kernel + 4065797) [0xffffff80005e0a05]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
*1 ??? (mach_kernel + 4433410) [0xffffff800063a602]
*1 mach_msg_receive + 162 (mach_kernel) [0xffffff800021dee2]
*1 ipc_mqueue_receive + 66 (mach_kernel) [0xffffff80002168a2]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
*1 ??? (mach_kernel + 4398266) [0xffffff8000631cba]
*1 msleep + 114 (mach_kernel) [0xffffff80005e0c32]
*1 ??? (mach_kernel + 4065797) [0xffffff80005e0a05]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
*1 ??? (mach_kernel + 1002143) [0xffffff80002f4a9f]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
*1 ??? (mach_kernel + 2285278) [0xffffff800042dede]
*1 msleep + 114 (mach_kernel) [0xffffff80005e0c32]
*1 ??? (mach_kernel + 4065797) [0xffffff80005e0a05]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
Binary Images:
*0xffffff7f808b9000 - 0xffffff7f808d4fff IOPCIFamily (214) <D7DDC654-8A3E-33FC-B5ED-E756535EBD4D> /System/Library/Extensions/IOPCIFamily.kext/IOPCIFamily
*0xffffff8000200000 - 0xffffff80007a377a mach_kernel (2422.75.4) <C51C3998-66EA-3C1B-A46E-90943DA76DF4> /mach_kernel
Powerstats for: revisiond
Start time: 1969-12-31 16:00:00 -0800
End time: 1969-12-31 16:00:00 -0800
Microstackshots: 2 samples
Primary state: 2 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 2 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 2 samples Unknown
*2 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f35c6]
*2 unix_syscall64 + 499 (mach_kernel) [0xffffff800063d753]
*1 read_nocancel + 127 (mach_kernel) [0xffffff80005eecbf]
*1 ??? (mach_kernel + 4124334) [0xffffff80005eeeae]
*1 ??? (mach_kernel + 2042277) [0xffffff80003f29a5]
*1 VNOP_READ + 225 (mach_kernel) [0xffffff80003fcdf1]
*1 spec_read + 253 (mach_kernel) [0xffffff800040becd]
*1 cdev_read + 99 (AppleFSCompressionTypeDataless) [0xffffff7f826ff9ab]
*1 msleep + 114 (mach_kernel) [0xffffff80005e0c32]
*1 ??? (mach_kernel + 4065797) [0xffffff80005e0a05]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
*1 fsctl + 282 (mach_kernel) [0xffffff80003edc0a]
*1 ??? (mach_kernel + 2023341) [0xffffff80003edfad]
*1 ??? (mach_kernel + 2031259) [0xffffff80003efe9b]
*1 msleep + 114 (mach_kernel) [0xffffff80005e0c32]
*1 ??? (mach_kernel + 4065797) [0xffffff80005e0a05]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
Binary Images:
0x103ccc000 - 0x103d1fff7 revisiond (160.2) <B051EA4F-18DD-3542-8893-C426B9CA23F6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Supp ort/revisiond
*0xffffff7f826fe000 - 0xffffff7f826ffff7 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 56 (1.0.0d1) <39250897-347B-3440-9AA4-DD9E2F057F42> /System/Library/Extensions/AppleFSCompressionTypeDataless.kext/Contents/MacOS/A ppleFSCompressionTypeDataless
*0xffffff8000200000 - 0xffffff80007a377a mach_kernel (2422.75.4) <C51C3998-66EA-3C1B-A46E-90943DA76DF4> /mach_kernel
Powerstats for: securityd
Start time: 1969-12-31 16:00:00 -0800
End time: 1969-12-31 16:00:00 -0800
Microstackshots: 1 samples
Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f35c6]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063d753]
*1 read_nocancel + 127 (mach_kernel) [0xffffff80005eecbf]
*1 ??? (mach_kernel + 4124334) [0xffffff80005eeeae]
*1 ??? (mach_kernel + 2042277) [0xffffff80003f29a5]
*1 VNOP_READ + 225 (mach_kernel) [0xffffff80003fcdf1]
*1 spec_read + 253 (mach_kernel) [0xffffff800040becd]
*1 ??? (mach_kernel + 3834185) [0xffffff80005a8149]
*1 msleep + 114 (mach_kernel) [0xffffff80005e0c32]
*1 ??? (mach_kernel + 4065797) [0xffffff80005e0a05]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
Binary Images:
0x10a499000 - 0x10a553ff3 securityd (55199) <660C2D1B-F823-3178-A4D7-43020907B240> /usr/sbin/securityd
*0xffffff8000200000 - 0xffffff80007a377a mach_kernel (2422.75.4) <C51C3998-66EA-3C1B-A46E-90943DA76DF4> /mach_kernel
Powerstats for: authd
Start time: 1969-12-31 16:00:00 -0800
End time: 1969-12-31 16:00:00 -0800
Microstackshots: 1 samples
Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f35c6]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063d753]
*1 read_nocancel + 127 (mach_kernel) [0xffffff80005eecbf]
*1 ??? (mach_kernel + 4124334) [0xffffff80005eeeae]
*1 ??? (mach_kernel + 2042277) [0xffffff80003f29a5]
*1 VNOP_READ + 225 (mach_kernel) [0xffffff80003fcdf1]
*1 spec_read + 253 (mach_kernel) [0xffffff800040becd]
*1 ??? (mach_kernel + 3834185) [0xffffff80005a8149]
*1 msleep + 114 (mach_kernel) [0xffffff80005e0c32]
*1 ??? (mach_kernel + 4065797) [0xffffff80005e0a05]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
Binary Images:
0x103889000 - 0x1038a0ffb com.apple.authd 1.0 (55471) <ECB4D4B4-B7A0-3191-9249-A0A92F91ADB9> /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/authd.xpc/ Contents/MacOS/authd
*0xffffff8000200000 - 0xffffff80007a377a mach_kernel (2422.75.4) <C51C3998-66EA-3C1B-A46E-90943DA76DF4> /mach_kernel
Powerstats for: coreservicesd
Start time: 1969-12-31 16:00:00 -0800
End time: 1969-12-31 16:00:00 -0800
Microstackshots: 1 samples
Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f35c6]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063d753]
*1 read_nocancel + 127 (mach_kernel) [0xffffff80005eecbf]
*1 ??? (mach_kernel + 4124334) [0xffffff80005eeeae]
*1 ??? (mach_kernel + 2134647) [0xffffff8000409277]
*1 tsleep + 92 (mach_kernel) [0xffffff80005e0ccc]
*1 ??? (mach_kernel + 4065706) [0xffffff80005e09aa]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
Binary Images:
0x10b267000 - 0x10b267ffe coreservicesd (1077.13) <495DE889-9F8E-34E6-B4AC-A4A5214C199A> /System/Library/CoreServices/coreservicesd
*0xffffff8000200000 - 0xffffff80007a377a mach_kernel (2422.75.4) <C51C3998-66EA-3C1B-A46E-90943DA76DF4> /mach_kernel
Powerstats for: fseventsd
Start time: 1969-12-31 16:00:00 -0800
End time: 1969-12-31 16:00:00 -0800
Microstackshots: 1 samples
Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f35c6]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063d753]
*1 read_nocancel + 127 (mach_kernel) [0xffffff80005eecbf]
*1 ??? (mach_kernel + 4124334) [0xffffff80005eeeae]
*1 ??? (mach_kernel + 2134647) [0xffffff8000409277]
*1 tsleep + 92 (mach_kernel) [0xffffff80005e0ccc]
*1 ??? (mach_kernel + 4065706) [0xffffff80005e09aa]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
Binary Images:
0x106b13000 - 0x106b2bff7 fseventsd (1077.13) <6C970211-6610-3B11-894B-3E7E17974E3E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/Support/fseventsd
*0xffffff8000200000 - 0xffffff80007a377a mach_kernel (2422.75.4) <C51C3998-66EA-3C1B-A46E-90943DA76DF4> /mach_kernel
Powerstats for: stackshot
Start time: 1969-12-31 16:00:00 -0800
End time: 1969-12-31 16:00:00 -0800
Microstackshots: 1 samples
Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f35c6]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063d753]
*1 __sigwait_nocancel + 480 (mach_kernel) [0xffffff80005dd1a0]
*1 msleep + 114 (mach_kernel) [0xffffff80005e0c32]
*1 ??? (mach_kernel + 4065797) [0xffffff80005e0a05]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
Binary Images:
0x103e04000 - 0x103e09ff7 stackshot (29) <A98539D3-2C52-3E5D-88A8-299A7930810C> /usr/libexec/stackshot
*0xffffff8000200000 - 0xffffff80007a377a mach_kernel (2422.75.4) <C51C3998-66EA-3C1B-A46E-90943DA76DF4> /mach_kernel
Powerstats for: mds
Start time: 1969-12-31 16:00:00 -0800
End time: 1969-12-31 16:00:00 -0800
Microstackshots: 1 samples
Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f35c6]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063d753]
*1 read_nocancel + 127 (mach_kernel) [0xffffff80005eecbf]
*1 ??? (mach_kernel + 4124334) [0xffffff80005eeeae]
*1 ??? (mach_kernel + 2134647) [0xffffff8000409277]
*1 tsleep + 92 (mach_kernel) [0xffffff80005e0ccc]
*1 ??? (mach_kernel + 4065706) [0xffffff80005e09aa]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
Binary Images:
0x10bece000 - 0x10c02afff mds (800.12) <ECAC8950-9CB9-3BB6-A6A7-7F3DF0E7F23B> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
*0xffffff8000200000 - 0xffffff80007a377a mach_kernel (2422.75.4) <C51C3998-66EA-3C1B-A46E-90943DA76DF4> /mach_kernel
Powerstats for: CCC User Agent
Start time: 1969-12-31 16:00:00 -0800
End time: 1969-12-31 16:00:00 -0800
Microstackshots: 1 samples
Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f35c6]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063d753]
*1 accept_nocancel + 442 (mach_kernel) [0xffffff800061de8a]
*1 msleep + 114 (mach_kernel) [0xffffff80005e0c32]
*1 ??? (mach_kernel + 4065797) [0xffffff80005e0a05]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7982]
Binary Images:
0x100000000 - ??? ??? <FA63BC55-E539-3106-9214-228511C81A0F>
*0xffffff8000200000 - 0xffffff80007a377a mach_kernel (2422.75.4) <C51C3998-66EA-3C1B-A46E-90943DA76DF4> /mach_kernel
================================================================
UUID: 24169ED6-B107-4EDD-B5A2-429738063AEC
cps: 2
Code: 0000002a 27006c00
Stackshot reason: Watchdog
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.47)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: 4-Port USB 3.0 Hub
USB Device: Backup+ Desk Mac
USB Device: External USB 3.0
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: Ext HDD 1021
USB Device: G500
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
I am betting Apple does know about it. However, I spoke with their "customer service manager" who swore he had not heard of the issue. They offered a replacement machine. I am going to just return it.
I encourage others to call so they cannot use the "We have never heard about it" excuse.
I have bought the new Retina MacBook Pro 15" and I am having the same problem BUT I only get it when I put my laptop to sleep (closing the led) and then put in the charger. Whenever I open my led again I find it has restarted and shows me a message saying that there was an error.
Anyone getting this problem while their laptop is NOT charging?
Note: Power Nap is disabled on battery and power adapter BUT I left the "Wake for Wi-Fi network access" ON while using power adapter.
this problem is also happening on my machine.
i've seen it happen both with the lid closed and the lid open, both times with an external drive connected (via USB, via a hub).
don't believe i've seen it happen without an external drive connected.
i'm on OSX 10.9 on a 13" retina macbook pro (early 2013 model).
WD Elements external HD connected via an Anker 4-port USB 3.0 hub.
It's clear that it happens only when an external drive is connected. I'm not sure it matters whether the power is connected or not.
I've seen a couple of Western Digital drives mentioned. Is that a common theme? Mine's a USB 2.0 drive. I tried a different USB 2.0 drive, as well as a Western Digital USB 3.0 drive, and they don't crash it.
Has anyone tried formatting their drive? I'd try that, but don't have anywhere to transfer the data at the moment.
Its not just hard drives. It does it with my USB hub as well. In my hub was only a mouse and it still did it.
I'm trying this next theory though that it only is affected on usb devices that have require another power source. Both my hub and my external harddrive require those.
I wish apple would hurry up and send a bug fix =(
I have observed this problem on both a late 2013 iMac and a late 2013 MacBook Air (kernel panics when waking from sleep, sometimes spontaneously). Disabling computer sleep isolates the problem, but I recognise this is not ideal on portables. This only arose with Mavericks. I think this is a software issue that Apple needs to address.
Yes, this is happening on my brand new iMac, it's not just MacBooks. Was working fine before Mavericks (for the week I owned it before upgrading). Disabling computer sleep is the only thing that seems to work. In uninstalled almost all software and unplugged all peripherals (which I purchased through Apple and am being told may be the cause of my issues). Very frustrating issue on a very expensive machine.
I also have this problem, but only if I play the game: "The Movies" I have other games like Civilization 5, but only with the Movies there is a crash. The pictures stands at the same point for hours.
I have no USB devices on it, but it comes with and without. Also with and without louding.
I have a MBP (2013).
Then I have to restart the game, when the button is coming up: You have a problem with: Sleep wake Failure.
Yup, same problem here: "sleep wake failures". I've got a late-2013 MacBook Pro Retina 15" with Mavericks. I also have a new Western Digital "My Book" external hard drive hooked up (through a USB 3.0 hub). I see multiple "sleep wake failure" messages over the course of a day and sometimes I'm around to hear it reboot from another room. I don't even know what is causing the wake requests as I've turned off the power nap feature for both battery and plug-in power configurations and I don't know of a reason it should wake from a network request.
The "sleep wake failure" reports seem to be frequently spaced about 90 minutes apart, but not exactly so. Sometimes it goes for five hours or more without a failure. And while one day there were 13 of them, another day there was just one.
I'll try disconnecting my USB peripherials before sleeping the machine now to see if one of these is the source of the trouble. I find it suspicious that I have NOT had these failures all along (since purchase of the MacBook Pro) and both the USB 3.0 hub and the WD external drive are recent additions.
Same problem as everyone else in this thread (which lead me to search for it) after upgrading to Mavericks.
I have the problem on my rMBP and on my dad's Macbook Air.
Neither system has any USB devices connected.
Additionally, I have trouble getting it powered on after such a crash. I have to connect it to power and/or perform the 4 finger SMC reset.
Actually, I am not entirely sure my problems are crashes or unintended shutdowns, but it appears that instead of hibernating (Safe Sleep) the systems shut down. Where can I find the crash logs, if any?
I worked around the problems by disabling standby and autopoweroff with pmset (sudo pmset -a standby 0 -a autopoweroff 0), as it's the standby timeout which triggers the hibernation/crash/shutdown. I would however have preferred a proper hibernation, so it does not run down the battery to nil if I forget to shutdown before a lengthy away.
If I 'sudo pmset -a standbydelay 60 -a standby 1' to repro the problem - the system does indeed shutdown completely to the difficult to re-power state after 60 seconds inactivity.
New rMBP sleep/wake failure crashes
