iMessage Notifications Delayed

I went into the Apple store yesterday....Genius bar now realizes there is a problem too. He documented it. They swapped out my iphone 5 but the problem followed the new phone. Still not solved. We tested imessage with sim card out and on wifi only. Wifi sent imessages no problem.... Seems there is a problem in these new carrier settings for NET 10. So the problems appears to be within apple carrier settings for ST/Net 10 and/or tracfone or apple servers that deal with imessage. I am still having problems......i shut the **** thing off since it doesn't work 90% of the time.

BTW I am on NET 10(tracfone) what are you guys running?

I wouldn't waste my time calling ST, doubtful you will get a solution. The problems lies with the carrier update and 7.0.3. Def software related somehwere. The right person at Apple needs to be listening and fix it. I was perfect on 7.0.2 with same settings. So when Apple pushed these twp updates something broke. It ***** and I have about had it with this. I depend on imessage too much I guess. There is a way to manually change the settings doing the sim card swap however I think there is more going on behind the scenes with Apple and this tracfone carrier update TFW 15.6. Wish my phone would just work the way it is supposed to.

You are 100% correct it is the net10/ST service. I have confirmed this by switching to an iPhone on 6.1.3 and switching to AT&T gophone plan ($60 unlimited talk text and 2gb data). And yes do NOT waste your time calling net10/ST customer support they WILL NOT help you trust me, I was on the phone with them forever and they still weren't able to fix my problem. I even transferred my net10 phone number to a different net10 sim and still had the same issues, trust me man I tried everything, just spend he extra $15 a month for AT&T go phone plan (it's not taxed, at least in California, and price includes a SIM card at an AT&T store, so you're pretty much walking out the door paying $60 flat.)

Sara from Straight talk PM'ed me on Howard Forums to try and help with this...I'll keep you guys posted if she is able to fix the issue. If you need her contact email let me know.

Yeah I completely understand and thanks man 🙂, and even the customer service rep who's pming you will give you the same ring around the call centers gave me, if you find a fix please let us know!

Yes sim swap to change APN settings....I have tried all combos with same result. It astonishes me that beside this posting and a post here and there that with all the NET 10/ST users there hasn't been more of an outcry on this....imessage is one of the main reasons i use this phone. Do people not notice their service doesn't work or just accept it and never say anything. I hate paying for a service when the service doesn't deliver at any cost. If they can't fix this by me next refill date Im gonna go with AT&T Prepaid. There is a lot of users of ST/NET 10 to not notice this just isn't working. I will keep you all posted.

I Got an iPhone for the same reason, imessage, my gf goes to med school outside the country and this is a fantastic way to keep in touch, I believe you're right about customers not saying anything about the service, maybe they aren't really aware of the delays, but I assure you net10/ST is not going to fix the problem for a long time, do the switch to att gophone the customer service is here in the USA and you can walk right into any AT&T store with any service related problems and they'll help you, my suggestion though... Don't transfer your phone number from net10/ST to att, just tell the rep that you want the same area code and first three digits of your old phone number and they can find one that's close to your old number. Good luck, let me know what happens before your next refill date.

Any luck yet bborland10? Did she tell you anything new?

I walked into ATT wanting to port my phone number over, the person who helped me (manager) assured me that if I transferred my phone number to the gophone plan that I would have any service related issues, BUT, he did say that of for whatever reason the problem persists with the same phone number THEY CAN NOT refund you the money or change your phone number until your 30 days is up. We were in the process of porting my number from net10 and we ran into a problem with EVERYTHING needed to be correct such as account information (account number, address, PIN number, and other information as well) I called net10 to get my account number and she informed me that my account number is my SIM card number, the AT&T manager started imputing the information I have him and he starte getting error messages and felt more comfortable with giving me a new phone number, at this point I don't want to have anything from net10 transfer over, I know it ***** to have to get a new phone number, I didn't want to change it either but I need a stable cellular service that won't crap out on me. I'm a soon to be Air Traffic Controller and the FAA contacts us mostly through email, I can't be having this type of issues pop up and abort my chances of getting hired. Make the switch, don't port over your number, just ask the AT&T rep to change the last 4 digits of your old phone number with net10.

That I WOULD NOT* have any issues ****

Well ST/NET 10 (tracfone) responded to me with something to try on my end. I tried their instructions I will post here:

Based on the phone number you provided, your account is well provisioned in our database. Please update your Access Point Name (APN) settings using this URL iapnupdatetfdata.net10.com. Please connect your phone to a WiFi device then tap on the Safari icon on the main screen. Once connected, enter the URL in the search field. You will be redirected to an application that will update the APN settings on the phone automatically.

Once done, please go to Settings > General > Profile, then remove the profile displayed. Turn your phone off and back on. Turn off the WiFi connection, and try to access the browser using the network data connection.

Please let us know if it will work by sending an email to NT.CorpResolutionTeam@net10.com.

Jean
NET10 Wireless

I did this.....I can say it seems a little better since last night....but I am still getting delays. Not to the extent i was before and I seem to be getting my messages....not sure where the problem lies.

IIt's just changing the son settings to tfdata, I used that exact son setting and still had the same issues, so you're not getting a delay at all with your iMessages? Have you notified a delay with your email at all? Or anything else? I tried using that link iapnupdatetfdata and it didn't solve my problem, idk...