You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad air low memory crash

I came to this forum to see if other ipad air owners are experiencing same problem with low memory crashing as I do but seems like I'm one of the few people have this. So far I have 10 low memory crash reports. I also have about 30 more crash reports but it's from various apps. I got my ipad air on the launch day, second in line, here in California. Maybe I just have a defective one, I don't know. If you have same issues, please reply so I can determine if I should return it or just live with it. Closing apps every day is a hassle. I wish Apple just put in extra gig of ram. Overall, I am extremely happy with my ipad. There are so many good this things to mention about this ipad but this is wrong thread to do that.

iOS 7.0.3

Posted on Nov 6, 2013 10:09 AM

Reply
1,757 replies

Nov 16, 2013 12:08 PM in response to Yellowtail714

I took my iPad Air to the Genius Bar because it was crashing and restarting frequently and usually reporting low memory at the same time. They retored a fresh copy of the OS and told me to set it up as a new device, rather than from backup. This was about three days ago, and I haven't had anymore crashes since then.


A day after I went to the Genius Bar, iOS 7.04 came out, so I can't be certain whether starting fresh or/and the OS update were what worked for me. The recent reports in this thread indicate that the iOS update alone isn't the cure.


I still get fairly frequent low memory reports in Usage and Diagnostics, but they aren't associated with crashes anymore.


(With my luck, my iPad will resume crashing as soon as I post this. 😉 )

Nov 16, 2013 12:21 PM in response to hawkmoth

I took my iPad 4 to the Apple Store and restored it a new device right there. New firmware and all. It crashed in front of them. They ordered a new one and it came in a few days later. As soon as I set it up (as a new device) it crashed. I told them keep the case open, and returned my iPad Air.


Anyone had iPad mini crashes?

Nov 19, 2013 2:07 AM in response to Garypsu

I can actually make my ipad crash on demand. I was going to go to a Apple store and test their ipad air's in store and see if I could do it but maybe you guys can give me an idea if it crashes your ipad.


1. Open up safari.

2. Go to google and type in any celebrity twitter page. I did "kobe bryant twitter".

3. Go to the twitter page and scroll down to load more content.

4. Tap the "tap to load more tweets". Do this about 3 times until there are a lot of tweets on that page.

5. after you do this 3-4 times you should be all the way at the bottom of the page. Quickly scroll back up to the of the page, and during this time, your safari should crash. Happens everytime.



I then check my Diagnostic and Usage and there is a low memory log instantly in there.

Nov 19, 2013 3:22 AM in response to David Tran1

See "Ios7, Safari crashes" in this discussion forum.


I have also been able to crash when reading my Twitter account on Safari (not on the Twitter app).


1) Open twitter account in Safari (make sure you have some tweets because you will be scrolling through them)


2) Click on "tweets" to list your tweets.


3) Scroll down the list of tweets until you reach the end several times

Ipad air low memory crash

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.