How do I turn off the silence ? ( I do not want either always nor only while iPhone is locked).

I just cann't believe this. I thought that Apple engineers could do better.

My phone will vibrate when it is in locked mode but will not ring. Why

did the engineers refuse to allow it to ring? Why do I have to waste battery

and keep it from locking. It makes no sense and I cannot understand what

the technical difficulty is here. I have had plenty of cheap phones which will

ring on incoming calls but a "smart iphone" will not. My wife has a brand new

5s and she has to keep her's on all the time too.

Thank you! This solved the problem on both my phone and my wifes that appears to have been plaguing folks for quite some time. Maybe you need to underline or highlight the "this will then show a button of a bell with a line through it)- Note this is the action the button will do when selected not the status of the process".

The button showing the Bell with a line through it should be left displaying - do not click on it and change the status.

Frustration would be overcome if Apple gave a third option to NOT silence or allow de-select in the DO NOT DISTURB setting as well as "Always" and "Only while the iPhone is locked".

Did you ever get a straight answer to your question. There are a lot of questions like yours and I have the same problem. Do Not Disturb is NOT TURNED ON and yet phone does not always ring (only vibrates). The ringer is ON, the volume is HIGH yet I miss a lot of calls because it doesn't ring. I sure would like to know why.

I Just found a different approach, tried the accessibly thing and it worked to display the incoming FaceTime but still no sound. So retried a facetime call but this time whilst the incoming call screen was displayed slid the mute slider off then back on. Now FaceTime rings even in lock mode.

Bodiego's answer solved my problem (turn off the button for Lock Sounds). But what I'd like to know is how it ever got turned on. I've had my phone for a long time and this problem happened just recently, out of the blue (not after an upgrade either)..

tarf75 wrote:

That is a big problem! I have my work email on the phone and there is a requirement for it to be locked automatically (no way around it). I would think the most basic function of a phone is to RING! There has to be an option for the phone to ring even if it was locked..it's so frustrating and unbelievable!

While the answer has been posted a dozen times in this thread already, you apparently didn't read it.

AN IPHONE WILL RING WHEN LOCKED. IF YOURS DOES NOT THEN IT IS BROKEN. Contact Apple Support (the link is at the top of this page) and make a genius bar appointment.

I assume that you have checked that the phone is not in Do Not Disturb. You can tell if there is a crescent moon in the top bar then DND is on. If it is, the phone will only ring when unlocked. By design.

This worked for me, however, I also had to make sure that none of my devices were linked to make or receive calls when signed into iCloud.

You are correct. I spent over an hour with Apple support who were never able to tell me how to correct this. Text messages are my issue. All settings are correct (according to Apple) and still no notification when phone is locked. Very irritating.

Had the same problem and thought it was more involved/elaborate.

Inadvertently, I must have moved the silence button which located on the left side of the phone by the volume controls and engaged it. If engaged, you'll notice a little red shading in its pocket. All you have to do is push the button upward towards the face and cover the red shading. Your phone will now ring while locked and resolve your concerns.

Who cares11234 wrote:

I just cann't believe this. I thought that Apple engineers could do better.

My phone will vibrate when it is in locked mode but will not ring. Why

did the engineers refuse to allow it to ring?

They didn't refuse to allow it to ring. It works fine.

Why do I have to waste battery and keep it from locking.

You don't.

I have had plenty of cheap phones which will ring on incoming calls but a "smart iphone" will not.

iPhone rings fine on incoming calls.

My wife has a brand new 5s and she has to keep her's on all the time too.

Of course you have to keep the phone on.

There is no phone that will ring when it is powered off.

Like many users, I'm trying to get my iPhone to ring consistently, so I'm trying everything. I am wondering about your statement,

The button showing the Bell with a line through it should be left displaying

HMCITadmin said to select Unmute. The bell with the line through it is labeled Mute. Unmute shows a bell without a line.

I don't understand this setting, so I can't figure out what's logical here.

Many thanks.

I'm sorry but I misspoke, I should not have said iCloud. The settings are in IOS. When I replied that there was a setting, I was speaking of IOS since I interpreted your question as referring to IOS, not that the setting existed in iCloud.

Now your post makes no sense.

Where is this setting on the iPhone to not make/accept calls while logged into iOS?

Do you mean Do Not Disturb (the subject of this thread)?

This stops calls from coming in, depending on how it is set up.

Do you mean Do Not Disturb does not work for you?

Exactly, even though it's shows that it's turned off, when my phone is locked, any incoming calls don't come through. They get a recorded message saying I'm unavailable to now. I've tried all of the fixes listed, but none worked. That is, not with my phone anyway.