How do I turn off the silence ? ( I do not want either always nor only while iPhone is locked).

How do you not silence the phone when it is locked. I settings/do not disturb, the only choices for silence: "always" or "only while iphone is locked". How do you keep the silent feature off when the phone is locked. I can not hear the ring....

iPhone 5s, iOS 7.0.3, new phone,,,, can't hear the ring

Posted on Nov 12, 2013 8:17 AM

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Posted on Dec 31, 2013 10:28 AM

I had a same "problem" and after looking at every setting possible realised that my silent / mute switch was on !!!

69 replies

Oct 31, 2017 8:40 AM in response to rlboston

rlboston wrote:


The number of people here asking this question would indicate that you sir are the one struggling to read.

There seems to be a bug that keeps the ring muted even when Do Not Disturb is turned off.

No, there probably isn't. There are a few people who don't understand DND. There are a few people who have the mute switch engaged. And there are probably a few people who have something wrong with their phone. They need to troubleshoot.


If you think it's a bug, what are you asking apple to add a feature that you think is missing: Please, Apple: there has to be an option for the phone to ring even if it was locked."


No one is denying that some people have a problem. However, the answer isn't that Apple needs to change the switches in DND. The answer is is troubleshooting.

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How do I turn off the silence ? ( I do not want either always nor only while iPhone is locked).

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