Can anyone access the 3 Disney Channels on Apple TV?

Here is something interesting I took my non-working Apple TV to another location with another service provider and it worked fine. I brought it back home and still have the same problem. It is an internet service provider issue. For instance I use comcast at home and used the bellsouth DSL at work. If you can try that then try it and let me know how it works.

The ones who seem to be having the problems are verizon Fios and comcast providers.

I have Comcast Xfinity.

Maybe by unplugging the power cord and HDMI cable, the signal was was re-set with the Comacast digital cable box. Just a guess, but this method worked for me. Simple thing for others to try who are having the same issue.

I restored everything again last night and it's still not working.

Unplugg both the power and HDMI cables from the Apple TV device. Wait 30 seconds and plug back in. This worked for me and it's still working.

This may or may not make a difference, but:

Before you unplug the cables from ATV, make sure your TV is set for the HDMI port for theTV and and not the HDMI port for Apple TV. Turn the TV off, then unplug the cables from ATV. So:

1) Set your TV to the HDMI port for the TV, not Apple TV

2) Turn the TV off

3) Disconnect the power and HDMI cables to the Apple TV device

4) Wait 30 seconds

5) Reconnect the ATV cables

6) Turn the TV on and set the HDMI port to ATV

7) Select Disney and I hope it works for you.

This solved the problem for me, at least on one of my 2 ATV. I am going to test the other one now ! I now have 3 happy kids.

I should have included step (8), but it becomes obvious. You'll need to reactivate Disney with a code you get from ATV. Here's the link to Disney/Activate

Thanks. This worked for me. I also didn't have to reactivate although I also never did a factory reset either so wonder if that had anything to do with it.

Finally:) It worked. I unplugged the power cord and hdmi for 4 hours and when all said and done it loaded perfect.

I have xfinity and all disney apps are not working

Most people are saying unplug the power cord and the hdmi cable from the unit for 30 seconds then when you plug it back in it will work. I did that about 20 times leaving it unplugged for about 5 mins and it never worked. The way I got mine to work was I unplugged both cords (including from the tv) and l left it alone for 4 hours.

I've benn in contact with disney and apple; no response from disney and apple says its an engineering issue within disney

I tried all of these things and nothing worked😠

I'm able to sign into the Disney and ABC channels but after the Apple TV sleeps for a few days I get the error which necessitates me signing out within the app and signing back in. It's such a nuisance because that requires entering codes on a computer with different ones for each channel. The same issue occurs with the iCloud photos and the music match. It's so common I no longer expect any of these services to work without having to sign out some place and. Sign back in. As a result I cannot recommend Apple TV to others. I'm connected by Ethernet.