itunes could not restore the iphone because the password was incorrect

The Correct answer is what a few suggested you have to rack your brain and remember what your old password on your phone was. This has to be a bug in the backup somehow. I got my new phone today did my back up and restore within the hour and the current passwords did not work I tried my old password and it finally worked. Apple needs to fix this anyone who is not tech savvy can not rely on this program to back up their phone.

I just ran into this problem too while trying to restore my latest backup to a new iPhone. I found the correct password using Keychain Access. I had apparently entered a password the first time I backed up my iPhone. Launch the Keychain Access application and search for iPhone Backup.

I had the same problem and tried every password I could remember for the past 5 years - nothing!

I found a way to view password through keychain access on my mac. Sorry windows users - I don't think this option will work for you. Any here's what worked.

Go to Finder

Click on Applications

Click on Utilities

Click on keychain access

type in "iphone backup" in search box in upper right corner

Double click the date of the backup you want access to, then check the box next to the "Show Password" and enter the Mac admin password to reveal the iTunes backup password.

Hope you have success!

I tried several passwords and the one that worked was the one that unlocks my Desktop iMac. But this is a password I used for other things in the past. Sometimes Apple reminds me of the old Ma Bell Telephone companies, so big and difficult to navigate; Steve J must be rolling in his grave.

I had this problem and it was panicking! I wanted to restore from my laptop, which means a local restore. I forgot the password i gave for encrypting the backup initially. After giving it so many tries, i've entered the oldest password i always used, it worked.

Hope this could help you guys, at least for some extent.

- R

jjwithers nailed it. You probably entered a password without thinking about it on your initial itunes setup. Cast your mind back to poor passwords you probably used years ago.

Thanks, Apple...

Just solved this one for me, and it was the simplest solution possible: my desktop password. Not iTunes encrypt, AppleID, iPad screen password, or anything else. Just my desktop password.

I don't know how it worked but I tried hitting the space bar instead of letters. I hit space 6 times and it unlocked the encrypted password.

Try your itunes password in caps.

I tried all my current passwords and didn't work either.

And then, I tried to do what jjwithers did, used one of my old password and OMG, it worked!

So weird. Wonder how to change this.

This is what did it for me. Sorry, but none of Norm123's worked for me. Once i used the PW I set for encrypting my PE's on the last backup was entered, everything worked like s vhsmp

I just did the same thing to restore from a back-up that I made today...I had to use an old iTunes password NOT the one that I used to login to iTunes today to get this back-up!

hello Dude,

Did anyone found solution on this ???

having same problem cant remember password of encrypted itune backup

f*** why on earth i set up password on that.

plz plz help

I can't even believe that was the solution - thanks so much for posting. CAPS LOCK? Unbelievable. Great job!

Lisa

This worked for me. The password I used when setup my first iphone is what worked for the restore from backup.