Help with iTunes Sync - Stuck on importing photos . . .

iTunes 11.1.3 sync with iPhone 4S running latest IOS stuck on "importing photos". I already reinstalled iTunes. Thanks for any help.


B

iPhone 4S, iOS 7.0.4

Posted on Dec 7, 2013 8:54 AM

Reply
69 replies

Aug 9, 2014 10:03 AM in response to Loxx

FWIW: the sync process would get stuck in a loop in iphotos in my case so I tried a couple of the methods mentioned earlier. Did not get these to work but could have been doing something wrong. I also wasn't to find the iPod cache in the iphoto library.


I then went into the iphoto preferences and tinkered with the import settings, meaning that I selected "no application" to the "Connecting camera opens" option. After a restart of the iPad and ensuring iTunes was up to date, I was able to sync.

Oct 20, 2014 6:18 PM in response to RL Powell

I've been haunted by this issue for years. Deleting the iPod Photo Cache folder used to work. Then I tried rebuilding the photo library, which worked a few times. Despite the fact that all these issues seemed temporary, I didn't mind as long as they worked. Sometimes I had to unsync all the photos and then resync them. But now, nothing works.


But considering how the issue seems to happen regardless of my device (it occurred on my iPhone 5 and continues to occur on my new iPhone 6), it's either iPhoto/iTunes or something corrupted inside the phone which would require a clean restore. At this point, I don't know which I dread more.

Oct 30, 2014 4:54 AM in response to RL Powell

Rebuilding iPhoto's database worked once.

But ever since, syncing is not going through.


Tried deleting the Ipod photo cache, tried rebuilding / resetting every option on the option+CMD window in iPhoto (permissions, thumbnails, rebuilding the database again) but this had no effect.


This is probably not device related since the issue is the same with iPhone 4s and iPadmini

Upgrading to Yosemite made it worse, I think.


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MacbookPro 15" (2010) - Yosemite 10.10

iTunes 12.0.1.26

iPhoto 9.6

iPhone 4S iOs 8.1

IpadMini iOs 8.1

Oct 31, 2014 7:35 PM in response to RL Powell

I did all of the suggested fixes, one at a time: rebuilt the iPhoto database (it took 90 minutes as I have a lot of photos), deleted the iPod cache, changed iPhoto preferences to "no application" when I connect a camera, restarted my phone, restarted i Tunes and finally it worked. I have an iMAc from mid 2010 and an iphone 6 and the latest software and updates. I did have iTunes issues when I upgraded to Yosemite and had to delete and reload iTunes to even get it working but that was earlier in the week. The key to know when it was finally going to work was when I connected my iPhone 6 and opened the Photos tab and then when the icon stopped spinning and I could check boxes and then "apply", it worked.

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Help with iTunes Sync - Stuck on importing photos . . .

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