Apple Event: May 7th at 7 am PT
Im trying to download itunes on a windows7 64 OS and when it tries to download the quicktime portion of it it gives me an HKEY_LOCAL_MACHINE32 error,i tried downloading and installing the stand-alone installer and it says the same thing,it says i do not have sufficent privlages,which i do,but i went searching through my registry using regedit,it does not show up anywhere in my registry please help 😟
itunes-OTHER, Windows 7
Thanks for the update. Is that an error you can ignore? I'm sure the other user with the similar issue had abort/ignore/retry options. If so then try ignoring it. It looks like the installer is trying to remove the current value only to put back the same one, but using the wrong registry branch.
tt2
No, the error is fatal.
Since others are able to install the current version I wonder what is different about your system? 😕
tt2
Windows 7 64bit. I do also have some developer tools installed. However this does not explain why I cannot uninstall or repair the current program especially as I have the old 11.1.3.8 installation files still resident. I really don't fancy having to roll back my system 6 months or so to get rid of it.
SUCCESS!
I too had this problem on Windows 7 64bit.
Long story short, after searching and skimming, trying some of the various suggestions I found (with regard to the registry permissions) and no positive results, I changed my focus to simply resetting my entire registry permissions to their defaults. I've frequently tested the efficacy of my antivirus and malware prevention solutions on this machine, not to mention lots of experimentation as I am an IT Technician. It's no surprise I've mucked something up in the process. With little to risk, as I just backed this system up in preparation for a reinstallation of Windows, I decided to take a more broad sweeping approach.
I found a few search results using the very powerful search fu key words "reset registry permissions to default" (DUH)
I found a video on YouTube and another from a site called WindowsReference.com that cover the same process.
I even rediscovered a site called Tweaking.com that had a handy utility that does exactly what I wanted, which is fully automated. The latter worked for me.
Thanks for the response and it looks worth trying - but it's a little late. I have rebuilt the PC now after using Windows Easy Transfer to preserve the user data on a back-up disk. The whole thing has taken about a week from start to finish so a fix is definately preferable. I have not re-installed iTunes and nor do I intend to again!
HKEY_LOCAL_MACHINE32 error when installing itunes
