Thanks for the reply MO_FO,
well there is one place here in zim that is covered buy the mac warrenty, there is another that is not, which I believe they are a better store as they are Apple followeres through and through, but apple will not give them the licsense for support, which I find very fustrating, I did write a letter saying would it not be better to have compotition to keep the standard up but no reply, sadly.
The last time I went to the other store was 8years ago, when I took my laptop in and needed my optical drive looked at, it was handed back with two screws threaded and a screwdriver wedge in the front where they had tried to lift the keyboard and had not taken all the screws out. The techinian had the ordasity to say it was there before I brought it in. So I went to the manager who said its my word against his... of which I stood up told everyone in the shop they were buying an amazing product but the support in this shop was(excuse my words) Fu£*&% crap and walked out with out paying.
The worst thing is the manager was I guy I new, and used to do all his design work for him when he owned a PC company... no surprise there!! I have heard that they have picked up there standard since then but I'm still not sure I trust them.
So I have three choices send it to South Africa...(take to long have to much work but safest option). take it to them (and cross my fingers) or three do it myself ( which I was happy to do a few days after I got the imac and found that I had forgotten to order a fusion drive so was going to do it myself until I found out the risks and costs if I stuff it)
Choices choice...
Will keep you posted on what I do.. ;o)
