apple.com/kb/ts4515

a password is required to activated this device because its owner has used Find My ipone to link to thier Apple ID:

iOS 7.0.4, it says a password is required to a

Posted on Dec 29, 2013 3:52 PM

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Posted on Dec 29, 2013 3:54 PM

Exactly.


You probably have a second hand iPad that was protected using Activation Lock as described here:

http://support.apple.com/kb/PH13695


Activation Lock is an anti-theft feature. You need the previous owner's Apple ID and password to unlock the iPad. Otherwise, the iPad can never be used again.

153 replies

Nov 25, 2016 5:25 AM in response to ANitarick

Have you tried : If you forgot your Apple ID - Apple Support ? If you can find your id, to reset its password : http://iforgot.apple.com


If you still can't find it, and if the iPad is on the activation screen and if you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Apr 23, 2017 12:10 AM in response to Joeykimmins089

Have you tried :If you forgot your Apple ID - Apple Support ? If you can find or remember your id, to reset its password : http://iforgot.apple.com


Or, and if you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Apr 23, 2017 3:25 AM in response to Joeykimmins089

Don't post your email address, these are user-to-user public forums - I've asked the hosts to remove it.


To reset an account's password : http://iforgot.apple.com


If you can't reset the password yourself, try contacting Support and see if they can do so for you : Contact Apple for help with Apple ID account security - Apple Support

If your country isn't on that page : https://www.apple.com/emea/support/itunes/contact.html

Sep 20, 2015 2:53 PM in response to farazg

farazg wrote:


any one can help me . how can I find previous onwer for iphone4s its id e******icloud.com

Really???


Do you expect someone on this forum to say "Ah, yes, I know this owner! Here is how to contact him/her." This cannot possibly happen.


Contact the people who sold you the device. If you cannot learn the owner that way, the device will remain useless to you.

Mar 5, 2016 1:21 PM in response to mahdisaleh

mahdisaleh wrote:


... please tell me your apple I'd just for open my iPhone and thank for you ☺.

Are you serious? Do you expect someone on this forum to simply share their Apple ID and password with you? That will not happen!


Even if it did, it would do you no good, as you must get the original owner to unlock the iPhone with their Apple ID and password.

Mar 23, 2016 10:47 AM in response to chezaNSW

chezaNSW wrote:


im having the same problem can anyone help me please

OK.


The answer for you is exactly the same as the answers for all the other folks who asked the same question in the 27 months since this thread started.


Your iPad is Activation Locked. You must contact the original owner to get the iPad unlocked or the iPad will never function for you.


For more details, read all the questions and answers that preceded yours in this thread.


Hope that helps.

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