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apple.com/kb/ts4515

a password is required to activated this device because its owner has used Find My ipone to link to thier Apple ID:

iOS 7.0.4, it says a password is required to a

Posted on Dec 29, 2013 3:52 PM

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Posted on Dec 29, 2013 3:54 PM

Exactly.


You probably have a second hand iPad that was protected using Activation Lock as described here:

http://support.apple.com/kb/PH13695


Activation Lock is an anti-theft feature. You need the previous owner's Apple ID and password to unlock the iPad. Otherwise, the iPad can never be used again.

153 replies

Mar 17, 2014 2:29 PM in response to evaduran88

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

apple.com/kb/ts4515

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