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cfbbaer Author

Level 1

2 points

GPU Panic - OSX 10.9 Mavericks - Macbook PRO 6,2

Hello there,

Since upgrading to Mavericks here is what happens:

I use my computer without any problems, leave, it goes to sleep. I come back, it wakes up for about 5 seconds and has a GPU Panic and reboots.

I've read about the GPU recall for the Mid-2010 Macbook Pro. But my computer is older than 3 years, so Apple won't take it.

I understand they were clear about the rules of the recall. But then again, If I found out I screwed up in my work, I'd try to fix it, despite of how long later the damage showed up.

Anyway, here are the specs of the computer and the crash log. Anyone has any ideas what could be causing it? I've done a clean install of Mavericks, and it didn't fix it.

Thanks!

Macbook Pro 6,2

15-inch, Mid 2010

2,66 GHz Intel Core i7

No upgrades, stock machine.

Tue Jan 7 15:39:48 2014

panic(cpu 0 caller 0xffffff7fa1961fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80bee2b000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 0), Frame : Return Address

0xffffff809b26aca0 : 0xffffff801f622f69

0xffffff809b26ad20 : 0xffffff7fa1961fac

0xffffff809b26adf0 : 0xffffff7fa001c53d

0xffffff809b26aeb0 : 0xffffff7fa00e8d9e

0xffffff809b26aef0 : 0xffffff7fa00e8dfc

0xffffff809b26af60 : 0xffffff7fa036d5be

0xffffff809b26b090 : 0xffffff7fa010cd41

0xffffff809b26b0b0 : 0xffffff7fa002308d

0xffffff809b26b160 : 0xffffff7fa0020bae

0xffffff809b26b360 : 0xffffff7fa00224d7

0xffffff809b26b430 : 0xffffff7fa0f7f27a

0xffffff809b26b510 : 0xffffff7fa0f7c601

0xffffff809b26b590 : 0xffffff7fa0f7d0cd

0xffffff809b26b610 : 0xffffff7fa0f7d954

0xffffff809b26b750 : 0xffffff7fa0f7e3e0

0xffffff809b26b880 : 0xffffff7fa0fafcb4

0xffffff809b26b8c0 : 0xffffff7fa0fb09dd

0xffffff809b26b900 : 0xffffff7fa0faa550

0xffffff809b26ba70 : 0xffffff7fa0faaecc

0xffffff809b26bac0 : 0xffffff7fa0fa6761

0xffffff809b26baf0 : 0xffffff7fa0fa1558

0xffffff809b26bb20 : 0xffffff7fa0f89e64

0xffffff809b26bb70 : 0xffffff801facccda

0xffffff809b26bb90 : 0xffffff801facd83e

0xffffff809b26bbf0 : 0xffffff801facb28f

0xffffff809b26bd40 : 0xffffff801f6b6008

0xffffff809b26be50 : 0xffffff801f626bb1

0xffffff809b26be80 : 0xffffff801f6139b5

0xffffff809b26bef0 : 0xffffff801f61e003

0xffffff809b26bf70 : 0xffffff801f6c921d

0xffffff809b26bfb0 : 0xffffff801f6f3e26

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7fa1954000->0xffffff7fa1966fff

dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7fa194c000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9ff24000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9fcba000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f9ff78000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7fa194f000

com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f9ffcb000->0xffffff7fa023afff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9fcba000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f9ffbb000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f9ff78000

com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7fa 0f4f000->0xffffff7fa1019fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9fcba000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f9ffbb000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f9ff78000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f9ffcb000

com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7fa0245000->0xffffff7fa04f1fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f9ffcb000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9fcba000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

13A603

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x000000001f400000

Kernel text base: 0xffffff801f600000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 3969403748229

last loaded kext at 87123221583: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa0517000, size 65536)

last unloaded kext at 265767993068: com.apple.driver.AppleUSBUHCI 650.4.0 (addr 0xffffff7fa080b000, size 65536)

loaded kexts:

com.squirrels.driver.AirParrotSpeakers 1.7

com.apple.filesystems.msdosfs 1.9

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.11

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.GeForceTesla 8.1.8

com.apple.driver.AppleIntelHDGraphics 8.1.8

com.apple.driver.AppleHDA 2.5.2fc2

com.apple.driver.AppleMikeyDriver 2.5.2fc2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleMuxControl 3.4.12

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleIntelHDGraphicsFB 8.1.8

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 325.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBCardReader 3.3.5

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBHub 650.4.4

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AppleUSBEHCI 650.4.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.kext.triggers 1.0

com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8

com.apple.nvidia.classic.NVDAResmanTesla 8.1.8

com.apple.driver.DspFuncLib 2.5.2fc2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.driver.AppleGraphicsControl 3.4.12

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.driver.AppleHDAController 2.5.2fc2

com.apple.iokit.IOHDAFamily 2.5.2fc2

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.iokit.IOSurface 91

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.driver.AppleSMC 3.1.6d1

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.driver.AppleUSBMultitouch 240.6

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 600.34

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9SA02, 500,11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Internal Memory Card Reader

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

OS X Mavericks (10.9.1)

Posted on Jan 7, 2014 7:01 AM

190 replies

bunlo

Level 1

0 points

Apr 30, 2014 10:06 AM in response to pauljfromaugusta

It was my first thought about "it just works" think, and it was my argument with the genius bar, trying to get it fix for free (under "Quality program").

Because Maverick came out a little over 3 years after the MBP6,2 first introduce, my argument was the "quality program should begin when they discover the issue, not from the date they introduce the product if you know what I mean.

But then, if you are on the Apple side, your computer has been used for 3 years, and it was good with the old OS, they cannot guarrantee work (due to S/W & H/W) just like the one you buy brand new (e.g. Powernap feature, Airplay, BT 4.0), the most unlucky thing is our 6,2 Graphics card is "not compatible" (let's put it this way) with Maverick. If this happens on Windows PC, you just go out and buy a new Graphics card, or even buy a new laptop that supports it. You simply can't because of Apple's AIO design, it sounds a lot but compare it to a 3 year machine that treat you so well, and because you want to upgrade to newer OS and it will cost you $300-600 to "pratically" buying a "new computer" (or "new logic board"). The replacement price Apple set is not a crazy price that will force everyone to buy a new one, its more or less worth it.

My situation is, I lowered to ML without fixing it, and gave it to my wife for light use. And I brought an iMAC myself. everybody wins!

PDCarter

Level 1

0 points

Apr 30, 2014 10:22 AM in response to Oberdan

I am using the latest version of the software so it does flip back automatically sometimes on it's own - even if I tell it not to in the menu.

I think I just deal with it and roll the dice - I'm hoping it doesn't die completely prior to refresh MacBook Pros this year! For me, 4 years is a good run on a computer anyhow

Apr 30, 2014 10:39 AM in response to PDCarter

I agree with using it for 4 years and replacing. I may go that route later this year too.

Other than this problem (it didn't happen until ML), I've had outstanding support and service from apple. I'm upset over this, but do understand some of the logistics. I can see them not supporting any HW forever. This machine is still usable, its more of an annoyance than a crisis. My best hope was to find a fix until I decided to upgrade, not have someone else (Apple) decide that for me.

Oberdan

Level 1

0 points

Apr 30, 2014 10:40 AM in response to Oberdan

Oberdan wrote:

Hi Joe, I'll do better, I'll share the version that I'm using.

Yesterday I used the Macbook Pro for five continuous hours, without any problem. I really believe that the problem is solved, or at least, reduced, because I'm not able to use my external monitor anymore.

In order to work, you need to use the "integrated only" option. And, again (sorry) I'm not with my Macbook here now, but I remember that you need set one option that will automaticaly restore your preferences when the system reboots, something like "remember my last settings".

You can download the gfxcardstatus version 2.1 in the link below:

https://onedrive.live.com/redir?resid=A9C9EF5F79924761%218546

Please, tell me if it helps.

Later, I'll write an article about that, in order to try helping other unlucky guys like us :(.

P.S

Thanks Cody Krieger and contributors for their excelente work at http://gfx.io/

I'm replying to my own message just to reuse it.

This version is working fine for me and after that, I never got any gpu panic anymore.

Oberdan

Level 1

0 points

Apr 30, 2014 10:47 AM in response to Oberdan

Oberdan wrote:

Hi Bunlo, I'm suffering from the same situation here with my Macbook Pro Mid 2010 15" i7. I totally agree with you, Apple could do something to help us, but until now, I didn't see any sort of that.

About the gfxcardstatus, it really worked for me, but, you have to download an old version, because the new one doesn't work well for our purposes. The new version doesn't stay all the time in the integrated video mode, check their explanation:

"gfxCardStatus v2.3 and above actively prevents you from switching to Integrated Only mode when any apps are in the Dependencies list (or if you have an external display plugged in). This is because if you were to do this, your discrete GPU would actually stay powered on, even though you've switched to the integrated GPU."

http://gfx.io/switching.html#power-source-based-switching

So, after reading that, I managed to download an old version (I'm not with my mac here, but I can tell you later whtat version is), and now I have been able to work with my macbook pro for almost three months without kernel panics. The biggest problem is that using integrate only, you won't be able to plug an external monitor.

Hope it can help you.

This is the explanation why the new ones versions of gfxCardStatus doesn't solve the problem.

Apr 30, 2014 10:56 AM in response to Oberdan

Oberdan, Thank you sir. I read that information this morning and understand what they are saying. I've downloaded 2.1, and found a copy of 1.8.1 online and downloaded it to try later if I have issues.

I'll try this for a while. I don't use an external monitor, so thats not a problem for me. I had a Kernal Panic this morning, but have been busy on my Mac on and off all day with no problem.

That's really the frustrating thing... I've been a tech all my life and there isn't a pattern or one thing to go after. I'm positive it's the graphics card. I can have an affect on it, but can't prove it. Grrrrr.

May 4, 2014 7:24 AM in response to pauljfromaugusta

Just a quick update... I'm using GFXcardstatus 1.8.1 with it set on 'Intel Only' and have left the plist modification set to utilize the ram overflow as suggested earlier in this thread. I haven't had a kernal panic / random shut down for 5 days. This seems ot be a pretty good work around for me. 🙂

ogg_uk

Level 1

0 points

May 5, 2014 2:10 PM in response to cfbbaer

Does anyone know what the latest version of OS X is that will work without crashing?

If it really is the newer versions of OS X that are causing thse crashes, perhapse we could just stick with an older version for now.

If there's a developer who could write a patch to make this model stable with Mavericks I'd be happy to pay money for that. Heck if all of us chipped in, it'd be far cheaper than logic board replacements.

May 6, 2014 3:08 AM in response to ogg_uk

It appears to be hardware related. Even if the hardware doesn't fail completely, it doesn't work correctly with the newer versions of OSX. I believe (and I'm not a developer) the best they could do is a workaround / patch. Apple isn't going to step backwards for older machines, of course they want us to but new ones.

To the best of my knowledge, the best OS FOR 2010 Macs is Lion. My machine came with Snow Leopard and was fine, I upgraded to Lion and was still fine. I began having problems with ML loaded that only got worse with Mavericks.

ogg_uk

Level 1

0 points

May 6, 2014 3:32 AM in response to pauljfromaugusta

pauljfromaugusta wrote:

It appears to be hardware related. Even if the hardware doesn't fail completely, it doesn't work correctly with the newer versions of OSX. I believe (and I'm not a developer) the best they could do is a workaround / patch. Apple isn't going to step backwards for older machines, of course they want us to but new ones.

Agreed, I'm not going to hope for a fix from Apple. But if a reputable indeopendent developer could make one, I'd happily pay for it.

andyBall_uk

Level 7

20,516 points

May 6, 2014 3:38 AM in response to ogg_uk

If the uk in your username means you're in England, and you were the original buyer, from Apple... then the Sale of Goods Act gives you very useful rights for up to six years after purchase.

Often, after speaking to Apple executive/customer relations, users on these forums have said they got free repairs in any case.

ogg_uk

Level 1

0 points

May 7, 2014 3:21 PM in response to andyBall_uk

Thanks. I have looked into the Sale of Goods Act and that looks like a promising route. There is a good summary of the law here http://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange

Regarding repairs - is it actually possible for Apple to repair this? From what I've read so far, it sounds like all of these machines have this fault built in, that it's an irreplaceable part of the hardware. Is that correct?

If so, I wonder if I should look into getting a different laptop to replace it instead of a repair.

andyBall_uk

Level 7

20,516 points

May 7, 2014 4:00 PM in response to ogg_uk

>>is it actually possible for Apple to repair this?

They normally replace the logicboard, it's not unknown for the new one to develop similar problems.

There's a (very) long thread here about the 2011 model, where someone in England got free repairs for a computer that didn't ever have a repair program (page 279 of 329, April 7). You might find it a useful read, and feel that your case is stronger due to the TS4088; albeit longer since purchase.

May 20, 2014 6:34 PM in response to cfbbaer

You just described my MacBook perfectly. Same year and model. Same symptons. I will try the Genius Bar at the Apple store to see if I can get this covered under warranty since it's obviously a manufacting defect from all I have read. Not sure I would fork over any $$$ though since it obviously Apple's problem and they should have the decency to fix it. I'll let ya know how it goes. It's sad because I was an original Mac addict (1st Mac was a Mac 128) and finally after years of Windows decided to come back. Well here I am back and not overly thrilled.

😟

PDCarter

Level 1

0 points

May 27, 2014 11:00 AM in response to pauljfromaugusta

I found 1.8.1 and got it installed and launching on login. As long as it says " i " up in the status bar up top, I haven't had a single crash after another 2 weeks of work - I've been throwing pretty much everything at it too trying to break it. Games don't run well but they run - everything seems stable again. Come on WWDC refresh!

GPU Panic - OSX 10.9 Mavericks - Macbook PRO 6,2