Level 1

0 points

Macbook Pro Late 2013 Photoshop CC Kernel Panics

I have a Macbook Pro 15" late 2013 / 2.3ghz / 16gb RAM / 500gb HD / OSX 10.9.1 /

When using Photoshop CC 14.1.2 I get regular system crashes (the grey screen of death - which reboots your mac).

Usually these crashes happen when i'm not even doing anything, like taking a phone call. I've had at least 3 in the last week.

Crash logs:

===

Backtrace (CPU 2), Frame : Return Address

0xffffff81f4ef35c0 : 0xffffff800a222f69

0xffffff81f4ef3640 : 0xffffff800a2db94e

0xffffff81f4ef3810 : 0xffffff800a2f2dc6

0xffffff81f4ef3830 : 0xffffff7f8bc58855

0xffffff81f4ef3980 : 0xffffff7f8bc5de3f

0xffffff81f4ef39b0 : 0xffffff7f8bc5dd73

0xffffff81f4ef39d0 : 0xffffff7f8bc5d60b

0xffffff81f4ef3a10 : 0xffffff7f8bbe470e

0xffffff81f4ef3a40 : 0xffffff7f8bbf0061

0xffffff81f4ef3aa0 : 0xffffff7f8bc5dfe0

0xffffff81f4ef3ae0 : 0xffffff7f8bbe2d35

0xffffff81f4ef3b70 : 0xffffff800a6cc61a

0xffffff81f4ef3b90 : 0xffffff800a6cd17e

0xffffff81f4ef3bf0 : 0xffffff800a6cabcf

0xffffff81f4ef3d40 : 0xffffff800a2b6088

0xffffff81f4ef3e50 : 0xffffff800a226bb1

0xffffff81f4ef3e80 : 0xffffff800a2139b5

0xffffff81f4ef3ef0 : 0xffffff800a21e003

0xffffff81f4ef3f70 : 0xffffff800a2c92ad

0xffffff81f4ef3fb0 : 0xffffff800a2f35e6

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily(98.9)[60FCBADD-27EE-349C-AC29-C758C944A2AE] @0xffffff7f8bbd9000->0xffffff7f8bc31fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f8a8b9000

dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f8ab55000

com.apple.GeForce(8.2)[4E4E1748-D844-3F2D-A5A9-F8DE02FEF612]@0xffffff7f8bc3e000 ->0xffffff7f8bcccfff

dependency: com.apple.iokit.IOAcceleratorFamily(98.9)[60FCBADD-27EE-349C-AC29-C758C944A2AE] @0xffffff7f8bbd9000

dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f8a8b9000

dependency: com.apple.iokit.IONDRVSupport(2.4)[C9FBF180-588F-371D-AF49-DE0F99DF1E0F]@0xffff ff7f8ab98000

dependency: com.apple.nvidia.driver.NVDAResman(8.2.0)[D1B3237C-DD98-36BC-9BE6-3D789DF3798F] @0xffffff7f8aba8000

dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f8ab55000

BSD process name corresponding to current thread: com.apple.WebKit

===

Backtrace (CPU 6), Frame : Return Address

0xffffff81ee0e3750 : 0xffffff8008022f69

0xffffff81ee0e37d0 : 0xffffff80080db94e

0xffffff81ee0e39a0 : 0xffffff80080f2dc6

0xffffff81ee0e39c0 : 0xffffff8007f0e058

0xffffff81ee0e3b00 : 0xffffff7f899f6f06

0xffffff81ee0e3b50 : 0xffffff7f899f764e

0xffffff81ee0e3b90 : 0xffffff80084cd01d

0xffffff81ee0e3bf0 : 0xffffff80084cabcf

0xffffff81ee0e3d40 : 0xffffff80080b6088

0xffffff81ee0e3e50 : 0xffffff8008026bb1

0xffffff81ee0e3e80 : 0xffffff80080139b5

0xffffff81ee0e3ef0 : 0xffffff800801e003

0xffffff81ee0e3f70 : 0xffffff80080c92ad

0xffffff81ee0e3fb0 : 0xffffff80080f35e6

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily(98.9)[60FCBADD-27EE-349C-AC29-C758C944A2AE] @0xffffff7f899d9000->0xffffff7f89a31fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f886b9000

dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f88955000

BSD process name corresponding to current thread: Adobe Photoshop

Backtrace (CPU 2), Frame : Return Address

0xffffff81ee4f35c0 : 0xffffff8008822f69

0xffffff81ee4f3640 : 0xffffff80088db94e

0xffffff81ee4f3810 : 0xffffff80088f2dc6

0xffffff81ee4f3830 : 0xffffff7f8a258855

0xffffff81ee4f3980 : 0xffffff7f8a25de3f

0xffffff81ee4f39b0 : 0xffffff7f8a25dd73

0xffffff81ee4f39d0 : 0xffffff7f8a25d60b

0xffffff81ee4f3a10 : 0xffffff7f8a1e470e

0xffffff81ee4f3a40 : 0xffffff7f8a1f0061

0xffffff81ee4f3aa0 : 0xffffff7f8a25dfe0

0xffffff81ee4f3ae0 : 0xffffff7f8a1e2d35

0xffffff81ee4f3b70 : 0xffffff8008ccc61a

0xffffff81ee4f3b90 : 0xffffff8008ccd17e

0xffffff81ee4f3bf0 : 0xffffff8008ccabcf

0xffffff81ee4f3d40 : 0xffffff80088b6088

0xffffff81ee4f3e50 : 0xffffff8008826bb1

0xffffff81ee4f3e80 : 0xffffff80088139b5

0xffffff81ee4f3ef0 : 0xffffff800881e003

0xffffff81ee4f3f70 : 0xffffff80088c92ad

0xffffff81ee4f3fb0 : 0xffffff80088f35e6

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily(98.9)[60FCBADD-27EE-349C-AC29-C758C944A2AE] @0xffffff7f8a1d9000->0xffffff7f8a231fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f88eb9000

dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f89155000

com.apple.GeForce(8.2)[4E4E1748-D844-3F2D-A5A9-F8DE02FEF612]@0xffffff7f8a23e000 ->0xffffff7f8a2ccfff

dependency: com.apple.iokit.IOAcceleratorFamily(98.9)[60FCBADD-27EE-349C-AC29-C758C944A2AE] @0xffffff7f8a1d9000

dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f88eb9000

dependency: com.apple.iokit.IONDRVSupport(2.4)[C9FBF180-588F-371D-AF49-DE0F99DF1E0F]@0xffff ff7f89198000

dependency: com.apple.nvidia.driver.NVDAResman(8.2.0)[D1B3237C-DD98-36BC-9BE6-3D789DF3798F] @0xffffff7f891a8000

dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f89155000

BSD process name corresponding to current thread: Adobe Photoshop

===

Backtrace (CPU 6), Frame : Return Address

0xffffff81fb1d3750 : 0xffffff8011422f69

0xffffff81fb1d37d0 : 0xffffff80114db94e

0xffffff81fb1d39a0 : 0xffffff80114f2dc6

0xffffff81fb1d39c0 : 0xffffff801130e058

0xffffff81fb1d3b00 : 0xffffff7f92df6f06

0xffffff81fb1d3b50 : 0xffffff7f92df764e

0xffffff81fb1d3b90 : 0xffffff80118cd01d

0xffffff81fb1d3bf0 : 0xffffff80118cabcf

0xffffff81fb1d3d40 : 0xffffff80114b6088

0xffffff81fb1d3e50 : 0xffffff8011426bb1

0xffffff81fb1d3e80 : 0xffffff80114139b5

0xffffff81fb1d3ef0 : 0xffffff801141e003

0xffffff81fb1d3f70 : 0xffffff80114c92ad

0xffffff81fb1d3fb0 : 0xffffff80114f35e6

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily(98.9)[60FCBADD-27EE-349C-AC29-C758C944A2AE] @0xffffff7f92dd9000->0xffffff7f92e31fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f91ab9000

dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f91d55000

BSD process name corresponding to current thread: Adobe Photoshop

===

Consistent pattern here is something todo with the graphics.

Can anybody help me trouble shoot the problem?

MacBook Pro (Retina, 15-inch, Late 2013), OS X Mavericks (10.9.1)

Posted on Jan 10, 2014 4:06 AM

68 replies

nbar

Level 5

7,037 points

Jan 12, 2014 3:04 PM in response to Warmbeat

No, it was over airplay, no external monitor plugged in. Just mirroring my native display to a Samsung monitor using Apple TV.

The 11,3 model includes the latest firmware update, which was first applied to the 11,2 model.

I reproduced it in other ways (if you read the posts I linked to on the other forums). I wouldn't suggest going about trying to crash your machine, but it's kind of a grey area. I didn't really mean to reproduce it...it just kept happening during normal usage (same driver family involved everytime - the IOacceleratorfamily - same as yours)...reproducing it came naturally as I experienced the same issues across 3 machines and went through many a troubleshoot with Apple support & these communities to try and resolve the issue.

The thing is, only two things can cause a recurrent kernel panic like this (with no third party drivers included):

1) A bug in OSX (or a corrupted OSX image)

2) A hardware problem

Given I went through three machines, I am willing to rule out (2) as the cause. That leaves me only with concluding (1).

Warmbeat Author

Level 1

0 points

Jan 13, 2014 7:15 AM in response to nbar

Another day another kernel panic. This time its webkit:

Mon Jan 13 16:09:26 2014

panic(cpu 6 caller 0xffffff800e6db94e): Kernel trap at 0xffffff7f9006f855, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000011b3860e3, CR4: 0x00000000001606e0

RAX: 0x0000000020020200, RBX: 0xffffff81b0ce2000, RCX: 0x000000011c08e000, RDX: 0xffffff81b0ce326c

RSP: 0xffffff8026abb930, RBP: 0xffffff8026abb980, RSI: 0x0000000000000000, RDI: 0x0000000000000207

R8: 0xffffff8274917044, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000001

R12: 0x0000000000000001, R13: 0xffffff81b0ce2178, R14: 0xffffff80505fac01, R15: 0xffffff81b0ce3150

RFL: 0x0000000000010206, RIP: 0xffffff7f9006f855, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x6

Backtrace (CPU 6), Frame : Return Address

0xffffff8026abb5c0 : 0xffffff800e622f69

0xffffff8026abb640 : 0xffffff800e6db94e

0xffffff8026abb810 : 0xffffff800e6f2dc6

0xffffff8026abb830 : 0xffffff7f9006f855

0xffffff8026abb980 : 0xffffff7f90074e3f

0xffffff8026abb9b0 : 0xffffff7f90074d73

0xffffff8026abb9d0 : 0xffffff7f9007460b

0xffffff8026abba10 : 0xffffff7f8fffb70e

0xffffff8026abba40 : 0xffffff7f90007061

0xffffff8026abbaa0 : 0xffffff7f90074fe0

0xffffff8026abbae0 : 0xffffff7f8fff9d35

0xffffff8026abbb70 : 0xffffff800eacc61a

0xffffff8026abbb90 : 0xffffff800eacd17e

0xffffff8026abbbf0 : 0xffffff800eacabcf

0xffffff8026abbd40 : 0xffffff800e6b6088

0xffffff8026abbe50 : 0xffffff800e626bb1

0xffffff8026abbe80 : 0xffffff800e6139b5

0xffffff8026abbef0 : 0xffffff800e61e003

0xffffff8026abbf70 : 0xffffff800e6c92ad

0xffffff8026abbfb0 : 0xffffff800e6f35e6

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily(98.9)[60FCBADD-27EE-349C-AC29-C758C944A2AE] @0xffffff7f8fff0000->0xffffff7f90048fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f8ecb9000

dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f8ef55000

com.apple.GeForce(8.2)[4E4E1748-D844-3F2D-A5A9-F8DE02FEF612]@0xffffff7f90055000 ->0xffffff7f900e3fff

dependency: com.apple.iokit.IOAcceleratorFamily(98.9)[60FCBADD-27EE-349C-AC29-C758C944A2AE] @0xffffff7f8fff0000

dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f8ecb9000

dependency: com.apple.iokit.IONDRVSupport(2.4)[C9FBF180-588F-371D-AF49-DE0F99DF1E0F]@0xffff ff7f8ef98000

dependency: com.apple.nvidia.driver.NVDAResman(8.2.0)[D1B3237C-DD98-36BC-9BE6-3D789DF3798F] @0xffffff7f8efa8000

dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f8ef55000

BSD process name corresponding to current thread: com.apple.WebKit

Mac OS version:

13B3116

Kernel version:

Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64

Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4

Kernel slide: 0x000000000e400000

Kernel text base: 0xffffff800e600000

System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

System uptime in nanoseconds: 25363412290119

last loaded kext at 17929317119714: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f90c3d000, size 94208)

last unloaded kext at 6464985718267: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f90be3000, size 12288)

loaded kexts:

com.parallels.filesystems.prlufs 2010.12.28

com.parallels.kext.vnic 9.0 24172.951362

com.parallels.kext.netbridge 9.0 24172.951362

com.parallels.kext.hidhook 9.0 24172.951362

com.parallels.kext.hypervisor 9.0 24172.951362

com.parallels.kext.usbconnect 9.0 24172.951362

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.1f2

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.14.14

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleHDA 2.5.8fc1

com.apple.driver.AppleUSBDisplays 360.8.14

com.apple.GeForce 8.2.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleCameraInterface 4.20.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelHD5000Graphics 8.2.0

com.apple.driver.AppleIntelFramebufferAzul 8.2.0

com.apple.driver.AppleMuxControl 3.4.28

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.4.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 660.4.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.5

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AirPort.Brcm4360 821.21.49

com.apple.driver.AppleUSBXHCI 660.4.2

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleBluetoothHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.driver.IOBluetoothHIDDriver 4.2.1f2

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.8fc1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAcceleratorFamily 98.9

com.apple.nvidia.driver.NVDAGK100Hal 8.2.0

com.apple.nvidia.driver.NVDAResman 8.2.0

com.apple.driver.AppleUSBAudio 2.9.3f17

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.iokit.IOBluetoothFamily 4.2.1f2

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleHDAController 2.5.8fc1

com.apple.iokit.IOHDAFamily 2.5.8fc1

com.apple.driver.IOPlatformPluginFamily 5.7.0d1

com.apple.driver.AppleSMC 3.1.6d1

com.apple.iokit.IOSurface 91

com.apple.AppleGraphicsDeviceControl 3.4.28

com.apple.iokit.IOAcceleratorFamily2 98.9

com.apple.driver.AppleGraphicsControl 3.4.28

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOGraphicsFamily 2.4

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleThunderboltDPInAdapter 3.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.driver.AppleThunderboltNHI 1.9.8

com.apple.iokit.IOThunderboltFamily 3.2.3

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 660.4.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB

Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.49)

Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: Display iSight

USB Device: Display Audio

USB Device: Apple LED Cinema Display

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Jan 13, 2014 7:20 AM in response to Warmbeat

Looks like a problem with your NVIDIA GPU - your Parallels kext's look up-to-date.

Clinton

Warmbeat Author

Level 1

0 points

Jan 13, 2014 7:27 AM in response to clintonfrombirmingham

Going to try a clean install again, book myself into the apple store (7 day wait), so will report back.

I'm starting to think it is something todo with the GPU too. When using an external monitor, the laptop always uses the discrete geoforce graphics card. Never seem to have this problem when i'm just using the laptop screen.

Jan 13, 2014 7:28 AM in response to Warmbeat

Because the logs are so similar, I'm betting the farm that you have a discrete GPU problem.

SEVEN DAYS??? That's ridiculous... down here in the boonies (sp?) I got a next-day appointment.

BTW - be sure to print out a copy of your kernel panic log. I've found (recently) that Apple's diagnostic tests don't always catch a defective discrete GPU fault.

Good luck,

Clinton

nbar

Level 5

7,037 points

Jan 13, 2014 7:57 AM in response to Warmbeat

I'm still convinced there is a problem with the IOAcceleratorfamily bundle and that particular configuration. My panics always included that driver in the backtrace, and diagnostics were always clean. I'm willing to bet your hardware diagnostics will check out as well when you go to the Apple store. Best of luck.

Warmbeat Author

Level 1

0 points

Jan 13, 2014 8:00 AM in response to nbar

Thanks nbar - found an appointment in 30 minutes somewhere so will know shortly.

I want to agree with you, however there was a guy with a 2.6ghz machine who posted the same problems - it just doesn't make sense.

Will report back.

jaic

Level 1

0 points

Jan 18, 2014 1:35 PM in response to Warmbeat

So I have 2 kernel panic's. Here's the first 1.

Kernel Panic 1

Anonymous UUID: 73116FFC-9E58-CD74-7F1A-278C6A6FFE30

Fri Jan 17 19:42:27 2014

panic(cpu 6 caller 0xffffff80082db94e): Kernel trap at 0xffffff80082a2f09, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x0000000119d2f954, CR3: 0x000000000aef9000, CR4: 0x00000000001606e0

RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff802c1e39e0, RDX: 0x0000000000000821

RSP: 0xffffff81f149b610, RBP: 0xffffff81f149b640, RSI: 0x0000000022318a76, RDI: 0xffffff800ecb4cc8

R8: 0x0000000000000000, R9: 0x0000000000000001, R10: 0x0000000000000fff, R11: 0x0000000000000001

R12: 0xffffff800ecb4cc8, R13: 0xffffff800cbab000, R14: 0x0000000000198000, R15: 0xffffff803d0bb3e0

RFL: 0x0000000000010286, RIP: 0xffffff80082a2f09, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000119d2f954, Error code: 0x0000000000000000, Fault CPU: 0x6

Backtrace (CPU 6), Frame : Return Address

0xffffff81d05b5df0 : 0xffffff8008222f69

0xffffff81d05b5e70 : 0xffffff80082db94e

0xffffff81d05b6040 : 0xffffff80082f2dc6

0xffffff81d05b6060 : 0xffffff80082a2f09

0xffffff81f149b640 : 0xffffff800829b771

0xffffff81f149b9b0 : 0xffffff8008273349

0xffffff81f149ba10 : 0xffffff80086b8ef1

0xffffff81f149bb10 : 0xffffff80086b916e

0xffffff81f149bb40 : 0xffffff7f8a2eef1d

0xffffff81f149bb70 : 0xffffff7f8a2eee1f

0xffffff81f149bb90 : 0xffffff7f8a2efd1e

0xffffff81f149bbb0 : 0xffffff7f8a374cfb

0xffffff81f149bbc0 : 0xffffff7f8a306b3d

0xffffff81f149bbf0 : 0xffffff7f8a377765

0xffffff81f149bd80 : 0xffffff7f8a3058e6

0xffffff81f149bde0 : 0xffffff7f8a3150fe

0xffffff81f149be20 : 0xffffff7f8950a232

0xffffff81f149be40 : 0xffffff7f8950a1c5

0xffffff81f149be70 : 0xffffff7f8a303e1e

0xffffff81f149bea0 : 0xffffff7f8a315c45

0xffffff81f149bed0 : 0xffffff7f8a3138d9

0xffffff81f149bef0 : 0xffffff80086ad3c0

0xffffff81f149bf30 : 0xffffff80086abe62

0xffffff81f149bf80 : 0xffffff80086abf37

0xffffff81f149bfb0 : 0xffffff80082d6b37

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f8a2ed000->0xffffff7f8a351fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f887e7000

dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f88c0a000

com.apple.iokit.IOSurface(91.0)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7 f89506000->0xffffff7f89517fff

com.apple.driver.AppleIntelHD5000Graphics(8.2)[32600E01-1824-32F0-9E54-3BD0B5AC 1559]@0xffffff7f8a35f000->0xffffff7f8a3aefff

dependency: com.apple.iokit.IOSurface(91)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7f8 9506000

dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f887e7000

dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f88c0a000

dependency: com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f8a2ed000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

13B3116

Kernel version:

Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64

Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4

Kernel slide: 0x0000000008000000

Kernel text base: 0xffffff8008200000

System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

System uptime in nanoseconds: 83686148474382

last loaded kext at 43454478320467: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8a854000, size 65536)

last unloaded kext at 46242755635511: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8a854000, size 57344)

loaded kexts:

com.avast.AvastFileShield 2.0.0

com.avast.PacketForwarder 1.3

org.virtualbox.kext.VBoxUSB 4.1.12

org.virtualbox.kext.VBoxDrv 4.1.12

com.Logitech.Unifying.HID Driver 1.2.0

com.Logitech.Control Center.HID Driver 3.5.1

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.2.1f2

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AGPM 100.14.14

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.AppleHDA 2.5.8fc1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.driver.AppleIntelHD5000Graphics 8.2.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelFramebufferAzul 8.2.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleCameraInterface 4.20.0

com.apple.driver.AppleMuxControl 3.4.28

com.apple.GeForce 8.2.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.4.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 660.4.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.5

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AirPort.Brcm4360 821.21.49

com.apple.driver.AppleUSBXHCI 660.4.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.8fc1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.iokit.IOSurface 91

com.apple.iokit.IOBluetoothFamily 4.2.1f2

com.apple.nvidia.driver.NVDAGK100Hal 8.2.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.AppleGraphicsDeviceControl 3.4.28

com.apple.iokit.IOAcceleratorFamily2 98.9

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.IOPlatformPluginFamily 5.7.0d1

com.apple.driver.AppleHDAController 2.5.8fc1

com.apple.iokit.IOHDAFamily 2.5.8fc1

com.apple.driver.AppleGraphicsControl 3.4.28

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IOAcceleratorFamily 98.9

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.nvidia.driver.NVDAResman 8.2.0

com.apple.iokit.IONDRVSupport 2.4

com.apple.iokit.IOGraphicsFamily 2.4

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.driver.AppleThunderboltDPInAdapter 3.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.driver.AppleThunderboltNHI 1.9.8

com.apple.iokit.IOThunderboltFamily 3.2.3

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 660.4.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB

Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.49)

Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports

Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB Receiver

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

jaic

Level 1

0 points

Jan 18, 2014 1:36 PM in response to jaic

2nd 1.

Kernel Panic 2

Anonymous UUID: 73116FFC-9E58-CD74-7F1A-278C6A6FFE30

Fri Jan 17 20:06:13 2014

panic(cpu 4 caller 0xffffff80152a3567): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.75.4/osfmk/vm/vm_resident.c:3006

Backtrace (CPU 4), Frame : Return Address

0xffffff81e9a7b990 : 0xffffff8015222f69

0xffffff81e9a7ba10 : 0xffffff80152a3567

0xffffff81e9a7ba70 : 0xffffff80152a54b2

0xffffff81e9a7ba90 : 0xffffff80152a6d87

0xffffff81e9a7bae0 : 0xffffff801529d19f

0xffffff81e9a7be00 : 0xffffff801529e515

0xffffff81e9a7be20 : 0xffffff80156b9311

0xffffff81e9a7be60 : 0xffffff7f972eefa2

0xffffff81e9a7be80 : 0xffffff7f97315f98

0xffffff81e9a7bed0 : 0xffffff7f973139fa

0xffffff81e9a7bef0 : 0xffffff80156ad3c0

0xffffff81e9a7bf30 : 0xffffff80156abe62

0xffffff81e9a7bf80 : 0xffffff80156abf37

0xffffff81e9a7bfb0 : 0xffffff80152d6b37

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f972ed000->0xffffff7f97351fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f957e7000

dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f95c18000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

13B3116

Kernel version:

Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64

Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4

Kernel slide: 0x0000000015000000

Kernel text base: 0xffffff8015200000

System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

System uptime in nanoseconds: 1413222257663

last loaded kext at 246819319452: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f960a4000, size 65536)

last unloaded kext at 348775382066: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9773b000, size 8192)

loaded kexts:

com.avast.AvastFileShield 2.1.0

com.avast.PacketForwarder 1.4

org.virtualbox.kext.VBoxUSB 4.1.12

org.virtualbox.kext.VBoxDrv 4.1.12

com.Logitech.Unifying.HID Driver 1.2.0

com.Logitech.Control Center.HID Driver 3.5.1

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.1f2

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.14.14

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHDA 2.5.8fc1

com.apple.GeForce 8.2.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleMuxControl 3.4.28

com.apple.driver.AppleCameraInterface 4.20.0

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleIntelHD5000Graphics 8.2.0

com.apple.driver.AppleIntelFramebufferAzul 8.2.0

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.4.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 660.4.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.5

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AirPort.Brcm4360 821.21.49

com.apple.driver.AppleUSBXHCI 660.4.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.8fc1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.nvidia.driver.NVDAGK100Hal 8.2.0

com.apple.nvidia.driver.NVDAResman 8.2.0

com.apple.iokit.IOAcceleratorFamily 98.9

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.iokit.IOBluetoothFamily 4.2.1f2

com.apple.driver.AppleHDAController 2.5.8fc1

com.apple.iokit.IOHDAFamily 2.5.8fc1

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleGraphicsControl 3.4.28

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.IOPlatformPluginFamily 5.7.0d1

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOSurface 91

com.apple.iokit.IONDRVSupport 2.4

com.apple.AppleGraphicsDeviceControl 3.4.28

com.apple.iokit.IOAcceleratorFamily2 98.9

com.apple.iokit.IOGraphicsFamily 2.4

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.driver.AppleThunderboltDPInAdapter 3.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.driver.AppleThunderboltNHI 1.9.8

com.apple.iokit.IOThunderboltFamily 3.2.3

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 660.4.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

System Profile:

Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB

Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.49)

Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

USB Device: Internal Memory Card Reader

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: USB Receiver

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

nbar

Level 5

7,037 points

Jan 18, 2014 1:47 PM in response to jaic

Yes, so, if you read back on the previous posts in this thread, and posts linked in the other thread:

All the kernel panics reports include the IOacceleratorFamily2 driver bundle in their backtraces.

The driver needs to be tweaked by engineering for the 11,3 model.

jaic

Level 1

0 points

Jan 18, 2014 2:01 PM in response to nbar

Ah I see, nevermind. So you believe this isn't hardware related then?

nbar

Level 5

7,037 points

Jan 18, 2014 2:14 PM in response to jaic

Correct. All the models reported so far have checked out in terms of hardware diagnostics. I believe the driver is not fully compatible with the machine and engineering needs to fix it.

Warmbeat Author

Level 1

0 points

Jan 19, 2014 10:48 AM in response to jaic

@jaic - do you experience these crashes regulary?

From my experience with Apple, if you mention these kernel panics, and you have conducted a clean install of mavericks, they will suggest it's a hardware fault without even checking out the error logs.

I was experiecing regular crashes (once a day), however i've not had a crash for at least a week without tweaking anything with my setup.

There is currently a beta release of 10.9.2 doing the rounds which focuses on tweaking graphic drivers. I'm hoping Apple is aware of the issue and will fix with the forthcoming release of mavericks:

http://appleinsider.com/articles/14/01/16/apple-seeds-second-os-x-1092-mavericks -beta-to-developers

In the interim, have you tried removing:

com.avast.AvastFileShield 2.1.0

com.avast.PacketForwarder 1.4

org.virtualbox.kext.VBoxUSB 4.1.12

org.virtualbox.kext.VBoxDrv 4.1.12

com.Logitech.Unifying.HID Driver 1.2.0

com.Logitech.Control Center.HID Driver 3.5.1

and seeing if the problem persists?

jaic

Level 1

0 points

Jan 20, 2014 12:11 AM in response to Warmbeat

@Warmbeat,

I experience these crashes around the time that I use VLC media player. Sometimes shortly after I finish watching a video. Reproducing the crash is hit or miss, but I've been able to do it 6 times total by minimizing and maximizing VLC continulously.

I've tried stressing my video card by running 250+ images through Aperture, playing a 1080P HD video, and playing Counter-strike:source all at once and nothing happened at that time.

I have a 45-day return policy with Best Buy so if this escaltes into a bigger issue I will return this Mac. I don't want to deal with having it repaired.

byzantic

Level 1

0 points

Jan 22, 2014 2:00 AM in response to jaic

The first time someone adviced me to delete antivirus software and Clean My Mac. I did remove both, and the computer works normally now, except that when I close my macbook in the evening without shutting it down, and I open it back in the morning, I get a warning that my Macbook restarted because of a problem.
I hope someone can see the problem now. I think it has to do something with VLC as well..

Tue Jan 21 17:31:08 2014

panic(cpu 6 caller 0xffffff80064db94e): Kernel trap at 0xffffff80064a2f09, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x00007fff771691f0, CR3: 0x0000000039f06026, CR4: 0x00000000001606e0

RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff8029556280, RDX: 0x0000000000000821

RSP: 0xffffff81ebae3d20, RBP: 0xffffff81ebae3d50, RSI: 0x0000000022318a76, RDI: 0xffffff800cd78560

R8: 0x0000000000000000, R9: 0xffffff81ebae3ed0, R10: 0x0000000013bd795c, R11: 0x0000000000000100

R12: 0xffffff800cd78560, R13: 0xffffff800ad39000, R14: 0x0000000000169000, R15: 0xffffff803185b180

RFL: 0x0000000000010286, RIP: 0xffffff80064a2f09, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x00007fff771691f0, Error code: 0x0000000000000000, Fault CPU: 0x6

Backtrace (CPU 6), Frame : Return Address

0xffffff81ce835df0 : 0xffffff8006422f69

0xffffff81ce835e70 : 0xffffff80064db94e

0xffffff81ce836040 : 0xffffff80064f2dc6

0xffffff81ce836060 : 0xffffff80064a2f09

0xffffff81ebae3d50 : 0xffffff8006477c6e

0xffffff81ebae3f20 : 0xffffff80064dbd8c

0xffffff81ebae3fb0 : 0xffffff80064f2ccb

BSD process name corresponding to current thread: mdworker

Mac OS version:

13B3116

Kernel version:

Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64

Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4

Kernel slide: 0x0000000006200000

Kernel text base: 0xffffff8006400000

System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

System uptime in nanoseconds: 36592124060275

last loaded kext at 28326216161155: com.apple.iokit.IOBluetoothUSBDFU 4.2.1f2 (addr 0xffffff7f889e7000, size 12288)

last unloaded kext at 28445579101590: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f889da000, size 16384)

loaded kexts:

com.apple.filesystems.smbfs 2.0.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.2.1f2

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHDA 2.5.8fc1

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.AGPM 100.14.14

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.GeForce 8.2.0

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleIntelHD5000Graphics 8.2.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleMuxControl 3.4.28

com.apple.driver.AppleCameraInterface 4.20.0

com.apple.driver.AppleIntelFramebufferAzul 8.2.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.4.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 660.4.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.5

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AirPort.Brcm4360 821.21.49

com.apple.driver.AppleUSBXHCI 660.4.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.5.8fc1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOAcceleratorFamily 98.9

com.apple.nvidia.driver.NVDAGK100Hal 8.2.0

com.apple.nvidia.driver.NVDAResman 8.2.0

com.apple.iokit.IOSurface 91

com.apple.iokit.IOBluetoothFamily 4.2.1f2

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleGraphicsControl 3.4.28

com.apple.AppleGraphicsDeviceControl 3.4.28

com.apple.iokit.IOAcceleratorFamily2 98.9

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.7.0d1

com.apple.iokit.IONDRVSupport 2.4

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.AppleHDAController 2.5.8fc1

com.apple.iokit.IOGraphicsFamily 2.4

com.apple.iokit.IOHDAFamily 2.5.8fc1

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.driver.AppleThunderboltDPInAdapter 3.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.driver.AppleThunderboltNHI 1.9.8

com.apple.iokit.IOThunderboltFamily 3.2.3

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 660.4.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB

Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.49)

Bluetooth: Version 4.2.1f2 12982, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0512F, 500,28 GB

USB Device: Internal Memory Card Reader

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

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Macbook Pro Late 2013 Photoshop CC Kernel Panics