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Runtime error R6034

Hi


I've just tried taking the latest itunes update, it failed now I get runtime error message R6034 and cannot get into itunes at all?? Please help

Posted on Jan 23, 2014 10:18 AM

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260 replies

Jan 28, 2014 5:58 PM in response to turingtest2

First I have to give a HUGE Thanks to turingtest2 (Also to be honest I don't go on any discussion boards and leave any comment). I did hit a few bumps in the road but after 4system restores, Approx +100 Runtim error R6034 another 40+ Error 1114, multiple Microsoft updates including 1suggested from iTines, purchasing PC 360 Helper (which I do have to say I really like and 2 attempted uninstall as suggested by turingtest2 (1st failed 2nd worked) my issues an 4-5 nights of headaches are gone.


I do have to add 1 thing. I couldn't totally remove every file from C:/Program Files/Common Files/Apple and the Apple file in Profram (x86) Files. I had to go into Apple Properties and change some File, Folder and Subfolder controls to Full control as well as attemp to advance edit to allow special controls to User Froup as well. After attempting multiple times to gain full control over the Apple Folder, I decided to open the folder and Delete its content manually. I was able to Delete 3 of Files in each folder. (I believe the only reason I was unable to remove the final folder inside the Apple file is because it contained multiple iCloud files which we were not instructed to Uninstall soon no matter how much security control I have myself under the Properties of the Apple File, because of iCloud as wel as atleast 2 other Apple products that were not suggested nor did I choose to uninstall myself, 1 folder had to remain in the Apple File). I did choose to Unistall Quick Time Player and Safari the 2 Unistall as an added precaution. I do not know what might have been the reason for the 2 install working and not the 1st but I am just happy it's over and I can just move on.


So if you might have a problem as big as mine. Don't give up hope. Just explore a little deeper and possibly uninstall the other 2 Apple products just as an added precaution. It might have been that extra little edge I needed for iTunes was able to successfully install the 2nd and LAST TIME.......I Hope!!!!

Jan 29, 2014 6:34 AM in response to Kimmi83

I have windows xp. Removed all the programs but the mobile one. Went to reboot, and my laptop completely crashed. I get a black screen saying it cannot load. I have tried safe mode, last good configuration, "regular" start, and it just goes to a blue screen saying that it's "dumping", then back to the black screen to restart. This just keeps going on and on. So, it never will start up the computer and load anything. Any help would be SOOOOOOOO greatly appreciated.

Jan 29, 2014 6:38 AM in response to lkoolsone

Apple's advice on this issue can now be found here: TS5376: iTunes 11.1.4 for Windows: Unable to install or open.


The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See the user tip Backup your iTunes for Windows library with SyncToy for a suggested strategy.


If you have difficulty downloading the iTunes setup file try clearing your browser's cache or using an alternate browser.


If content is missing from the library following the repair see Empty/corrupt iTunes library after upgrade/crash.


For device connectivity issues following the repair see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.


MobileMe is a discontinued service and should be removed if present. See HT2992: MobileMe: Uninstalling the MobileMe Control Panel for Windows for details.



tt2

Jan 29, 2014 6:43 AM in response to turingtest2

Thank you so very much for this info. I really appreciate the help.


I don't mean to sound stupid, but am not computer-savey. How can I do the following as listed in the instructions if my computer won't ever load windows? I'm not sure how to get to the C drive if I just keep getting the blue screen of death and the grey screen saying it can't start windows:


Check for .dll files

  1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
  2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
  3. Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.

Thanks so very very much!

Runtime error R6034

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