Runtime error R6034

Hi


I've just tried taking the latest itunes update, it failed now I get runtime error message R6034 and cannot get into itunes at all?? Please help

Posted on Jan 23, 2014 10:18 AM

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260 replies

Jan 24, 2014 9:16 PM in response to turingtest2

Thanks, turingtest2, worked like a charm, and I am only sorry I fiddled and futzed with the bad iTunes software update and the Runtime library error for four hours before finding this thread. But it's fixed!


NOW, A QUESTION: This happened Friday night when "Apple Software Update" found the new iTunes release on my Windows (7)(64) laptop computer and I told it to install. But I ALSO have a Windows (7)(64) desktop computer and I don't want to fight all this again! I haven't yet been asked by Apple Software Update to go to the new iTunes version on the desktop, but I anticipate that I might. So. . . since several of us on this thread had this same headache with the Runtime error, is it apparent there is a bug of some sort in the new iTunes release/download?? Should I hold off for now if asked to update? What is your advice? THANKS AGAIN!

Jan 25, 2014 2:24 AM in response to kansaskeith

You're welcome. 🙂


I've no idea why this has happened. My XP box at home had the same kind of meltdown during the install, my Win 7 box at work installed perfectly. I'd probably hold off installing it on your other computer for now unless you're happy to spend the time fixing if it goes wrong. As far as I know there aren't any major changes in this build so I don't think you'd miss much by holding out until the next one.


tt2

Jan 25, 2014 9:34 PM in response to IrishGreg

I have the same problems with you. So I tried to manually delete all files in C:\Program Files\Common Files\Apple\

but still some files could not be deleted since they seem to be used by another program. It turned that iCloud Control Panel was still installed. So after I uninstalled this, that folder is gone and the iTunes can be installed without a problem. Thank you turingtest2 for giving this guide 😁

Jan 25, 2014 11:16 PM in response to music lover14

turingtest2,


I followed the fix procedure but it still doesn't work.


DOESN'T WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Still getting Microsoft Visual C++ Runtime Library error as well as error 1114 and R6034. And to install again.


There's no way to remove Apple Mobile Device Support, trying to reinstalling iTunes i receive R6034 error, and then I cannot remove Apple Mobile Device Support.


I have Windows 7/64bit, what am I suppose to do now?


Can't believe to use iTunes again I need to format my HD, this is just unacceptable, specially from Apple.


Thank you

Jan 26, 2014 7:46 AM in response to turingtest2

I've tried everything two or three times i've tried the detailed method I've gone into the C Dr. and deleted all Apple Bonjour folders when I reinstall iTunes it comes up with the box for Apple mobile device support do you have authorization to install or something like that with an ignore retry and abort button i've tried all three it looks like it try's to reinstall and then the runtime errors to start popping up

Jan 26, 2014 8:08 AM in response to Kimmi83

Hi,


I'm following the HT1925: Removing and Reinstalling iTunes for Windows XP guide and I can't get to delete the Apple folder in Common Files folder (specifficaly the Apple Application Support one). It sais that other applications are using it. As it said on the beggining of the guide I had to remove it on the Control Panel, but I couldn't find the program, even using the execute command, so there's only the folder. The problem's there, as I've uninstalled everything and everytime I reboot Windows i get the C++ error. HELP!

Jan 26, 2014 8:16 AM in response to acces23

acces23 wrote:


Hi,


I'm following the HT1925: Removing and Reinstalling iTunes for Windows XP guide and I can't get to delete the Apple folder in Common Files folder (specifficaly the Apple Application Support one). It sais that other applications are using it. As it said on the beggining of the guide I had to remove it on the Control Panel, but I couldn't find the program, even using the execute command, so there's only the folder. The problem's there, as I've uninstalled everything and everytime I reboot Windows i get the C++ error. HELP!

Magically, after posting this, the folder got deleted. I am reinstalling again but the Apple Mobile Device Support won't get installed. I'm ignoring it. It says Apple Application Support is not found, so I have to uninstall and install again. ??????????

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Runtime error R6034

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