You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Runtime error R6034

Hi


I've just tried taking the latest itunes update, it failed now I get runtime error message R6034 and cannot get into itunes at all?? Please help

Posted on Jan 23, 2014 10:18 AM

Reply
260 replies

Jan 26, 2014 4:22 AM in response to MightyPapa

To MightyPapa & jumbo7j7...


Many users have found that even though they couldn't remove AMDS if they carried on with the next steps it all got resolved in the end. Otherwise try working through the steps in HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8. There are a few extra wrinkles in there that most users don't seem to need. You may need to reboot in safe mode to delete items that won't go otherwise.


tt2

Jan 26, 2014 7:46 AM in response to turingtest2

I've tried everything two or three times i've tried the detailed method I've gone into the C Dr. and deleted all Apple Bonjour folders when I reinstall iTunes it comes up with the box for Apple mobile device support do you have authorization to install or something like that with an ignore retry and abort button i've tried all three it looks like it try's to reinstall and then the runtime errors to start popping up

Jan 26, 2014 8:08 AM in response to Kimmi83

Hi,


I'm following the HT1925: Removing and Reinstalling iTunes for Windows XP guide and I can't get to delete the Apple folder in Common Files folder (specifficaly the Apple Application Support one). It sais that other applications are using it. As it said on the beggining of the guide I had to remove it on the Control Panel, but I couldn't find the program, even using the execute command, so there's only the folder. The problem's there, as I've uninstalled everything and everytime I reboot Windows i get the C++ error. HELP!

Jan 26, 2014 8:16 AM in response to acces23

acces23 wrote:


Hi,


I'm following the HT1925: Removing and Reinstalling iTunes for Windows XP guide and I can't get to delete the Apple folder in Common Files folder (specifficaly the Apple Application Support one). It sais that other applications are using it. As it said on the beggining of the guide I had to remove it on the Control Panel, but I couldn't find the program, even using the execute command, so there's only the folder. The problem's there, as I've uninstalled everything and everytime I reboot Windows i get the C++ error. HELP!

Magically, after posting this, the folder got deleted. I am reinstalling again but the Apple Mobile Device Support won't get installed. I'm ignoring it. It says Apple Application Support is not found, so I have to uninstall and install again. ??????????

Jan 26, 2014 8:18 AM in response to acces23

As above...


Many users have found that even though they couldn't remove AMDS if they carried on with the next steps it all got resolved in the end. Otherwise try working through the steps in HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8. There are a few extra wrinkles in there that most users don't seem to need. You may need to reboot in safe mode to delete items that won't go otherwise.


tt2

Jan 26, 2014 8:24 AM in response to Charlie Cambridge UK

You're welcome. 🙂


Someone elsewhere has made the sensible observation that the current problem might not in fact be a fault with this installer, but a heretofore unknown issue with a component from an earlier build that wouldn't remove itself when it was told to go. To err is human, to really screw things up use a computer. 👿


tt2

Jan 26, 2014 9:08 AM in response to turingtest2

On this date, 2 hours of my life I won't get back because of an iTunes update that was a complete GOOBER!

You were the light at the end of that tunnel!!

1 Million bit coins for you, sir!


Your fix was simple, easy to understand, straight forward. It worked like it was supposed to. I have my iTunes back up and running. The rest of my Sunday is wide open.


Take the rest of the month off, you deserve it.

Runtime error R6034

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.