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Cannot get mail - the mail server "imap.gmail.com" is not responding. The correct account info is in Mail settings. How do I resolve?

Cannot get mail - the mail server "imap.gmail.com" is not responding. The correct account info is in mail settings. How do I resolve?

iPad 2, iOS 7.0.4

Posted on Feb 10, 2014 12:55 PM

Reply
103 replies

Jun 5, 2015 5:50 PM in response to vlntrg

I Am having the same problem and I have also tried everything. It is particularly frustrating because I reload the app and it works... For an undetermined amount of time. Then, I'll have my phone in airplane mode (on an airplane) and I will compose many messages and when I land, gmail stops working and all

my drafts are lost.


I am linking the problem to using it in airplane mode. I also used a /mail in the server section and I thought it was a fix, but it wasn't.


The Gmail app is awful, I want to use my mail app.


I will have to create an email account from someone else.


any suggestions? i already broke up with hotmail

because it doesn't keep emails past a week on my phone.

Jun 8, 2015 9:02 AM in response to MailQuery

I started having the same problem few days ago, which I
think is related to airplane mode (have been using it alot the last few days).
At the beginning I was getting the error 'Cannot get Mail' but it would
eventually work and pull all my emails, I didn't realise it was Gmail specific until
today.


I’m also linking the problem to airplane mode as I have been
using it daily for the last few days.


I did the mistake and removed (deleted) the Gmail from the
phone and now am not able to add it back. I tried all the above and more with
no joy!! I can access gmail via the browser or the Gmail app (which is so bad)
for Iphone as a workaround. My biggest
problem is my contacts, Gmail contacts are my primary main contacts on the
phone, and all my phone book now showing no names, just numbers!!


PLEASE This needs to be resolved ASAP!!!

Jun 8, 2015 9:05 AM in response to H0uta

Mine finally worked but it only works on 4g mode or connected to certain WiFi's.


The WiFi it worked on that same morning suddenly stopped allowing access to the gmail. But once I turned off WiFi and had a good enough connection I could add my gmail. But my work WiFi (and sometimes my home WiFi) doesn't let me check gmail anymore.

Jun 16, 2015 12:41 PM in response to MailQuery

I have also been having the same issue from shortly after I updated to iOS 8.3. Initially, I just removed the Gmail account, rebooted the device, added the Gmail account back to my mail accounts. The issue went away. Today (June 16) the issue started again. I can't logistically delete mail and add it every time this happens. There has to be a permanent solution.

Jul 10, 2015 10:05 PM in response to DM95125

I was also facing the same problem. I did a phone reset and then setup the Gmail account first <Setting>--<Mail, Contacts Calendar>--GOOGLE and then put in my credentials and this time it worked. After that I went ahead with all the other setups and its working perfectly since. Hope this works for you. Make sure you take a full backup of the phone before reset.

Aug 27, 2015 3:26 AM in response to 49Marie

I am having the same problem on my iPad Air 2 with gmail via imap in the mail app in iOS 8.4.1.


I run 3 different gmail accounts and the problem is only with one of them. I have to delete the account every few days and add it again. Every time it seems to solve the problem for a day or two and then its back again.


Any suggestions?


iPad Air 2

iOS 8.4.1

Sep 9, 2015 8:07 PM in response to MailQuery

I'm also having the same problem. Has only started happening recently. I've applied all the recommended fixes in these threads and each time gmail will work fine for a day or two then it happens again. It's extremely frustrating as this is my main email account and I've never had a problem with it until the last iOS update. I'm on an iPhone 4s and any resolution to this would be great.

Cannot get mail - the mail server "imap.gmail.com" is not responding. The correct account info is in Mail settings. How do I resolve?

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