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Iphone 5 won't update or download new apps

Just recently I realized that my Iphone 5 will not update or download new apps. I have tried reseting my password, reseting my phone, plugging it in my computer, and restored it from the computer. All it does is ask for my password and that's it just never downloads. I don't know what to do. It does this for the updates as well just asks for the password and then nothing happens.

iPhone 5, iOS 7.0.4

Posted on Feb 19, 2014 4:29 AM

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Question marked as Top-ranking reply

Posted on May 1, 2014 5:54 AM

I have the same problem with a new 5S. Shows I have Apps to update, click on update and it asks for password to account, accepts password, looks like it starts to update, and then the update button pops back up again....no update on phone! I've repeated this cycle a dozen times.

57 replies

May 26, 2015 9:06 PM in response to cassidurr

It's Letterly Easy to fix 😎

All what you have to do is go to your date and time and make sure that your region is right

and that you are sitting the date and time automatically

Go to Settings > General > Date & Time > Set automatically > ON <


and you must make sure that you region is set right

It Worked with me ✅

i Hope I Could Help

🙂

May 29, 2015 1:46 PM in response to cassidurr

hi, I recently had this problem with my iphone 5c not letting me download or update any of my apps. It was doing exactly the same thing. I was then told to back up my iphone to my itunes and then reset my phone back to factory settings. Once I had done this i then restored my phone from the back up and now everything is working fine. Apparently its something to do with the app store having a problem, not itunes or the phone. hope this helps 🙂

Jul 13, 2015 11:28 AM in response to cassidurr

hi I've got the same problem too whereby apps won't update and unable to download new apps as well but I resetted all settings only and I was able to download/update some apps back but after bout two days I couldn't download/update apps anymore again . it got stuck again ; please whats the problem and what's the fix or is it a problem with iOS 8.4 ? please help as I can't keep resetting all settings on my fone every time I want to update/download apps

Aug 17, 2015 6:02 AM in response to bashman_

I was faced with the same most frustrating situation when one app after another started to grey out because it cannot be update, tried all kinds of solutions but now my Iphone5 is back to working. Got the following guide after I googled my problem.


Press both the On/Off button and the Home button (hard resetting). Then switch on the phone back and enter the User ID and password. Once this was done all the apps started to download. FYI, this also did NOT work two days, it just did today. very frustrating situation and registering this very poor customer service from Apple for not doing enough to inform affected user.

Sep 9, 2015 9:00 AM in response to joerajan

I Have an iPhone 5S that started to have both problems as well. I find it interesting that so many folks have posted with so many different types of fixes. I tried one of the fixes, but then my apps stopped updating. Then I tried a hard boot, which also didn't work. So I decided to reset the network before going to the extreme of downloading my entire iPhone's contents onto my laptop, which is a significant amount of information. I have iOS 8.4.1 currently, though the problem could have started with an earlier update and I didn't notice until I tried to install a new app. My iPhone capacity is 55.9 GB (not counting iCloud)

and I currently have 6.3GB left. I have used 49.6GB. The salesman at Verizon assured me that I couldn't possibly ever fill my new phone back when I purchased it. I have 11,980 photos, 1,890 songs and 90 apps. I have yet to figure out how to go about removing a number amount of photos to free up some space (a question for another place in the forum). To reset the network I went to Settings>General>Reset (at the bottom of the screen if your iPhone is like mine)>Reset Network Settings (in the middle of the screen). For me this worked and it helped me to avoid having to do a backup of my iPhone (crazy to think about!). Maybe this will help someone. This problem seems to have such a variety of fixes that it's impossible to predict what will work. I'm in agreement that Apple did something in one of the updates to cause the problem because my iPhone worked fine up until the resent updates. Good luck to all who end up in this forum looking for help!

Nov 10, 2015 5:35 AM in response to cassidurr

I was having the same problem. I am a very low tech sort of person. I solved it by closing out all the apps that I was trying to upload all night. I double clicked the button at the bottom, ran my fingers horizontal across the screen and then pushed each window up and off the screen. I then turned the phone completely off. Turned it on again. Went to the App store and tried to download whatever, it then took me to the service agreement pages, signing in etc. It told me a couple of times that it was not responding or some such thing, I kept at it and after about 3 tries everything downloaded.

Jul 2, 2016 9:39 PM in response to cassidurr

NONE of this works. My issue is with apps that I have downloaded before then deleted and now want to download again. If I want to download an app I do not have yet, there is no issue when I click on the GET button. If I click on the download icon (the one that is there on an app you have downloaded before, it keeps reverting back to that icon after a few seconds. I have done every procedure and it is still bad.

Iphone 5 won't update or download new apps

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