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Level 1

8 points

iTunes 11.1.5 crashes on launch

I´ve just installed the new iTunes update 11.1.5, a version that says to fix earlier crashes. I have not had any problems with 11.1.4 as apparently many others, but updated anyway, in good faith as usually... Now my iTunes crashes. The program starts, but within a second or two it crashes. I have a Macbook Pro late 2013 with OSX 10.9.2. Intresting is that I have also a Mac Mini that was updated aswell, and that one works perfectly. Same software versions.

Anyone else experiencing the same problem, or have any tips on how to fix this?

MacBook Pro with Retina display, OS X Mavericks (10.9.2)

Posted on Feb 26, 2014 12:23 PM

23 replies

Mar 3, 2014 5:47 PM in response to FredrikTswe

Thanks for the tip on the iBooks library, I found out that what was crashing my iTunes was a corrupted PDF file, the last one that I had recently added to iBooks on my iPad, it worked fine on the iPad, but when iTunes tried to sync it to iBooks on my Mac it started the annoying crash on start. After I deleted this PDF from iBooks (iPad and Mac) the crashing stopped.

meg131

Level 1

0 points

Mar 11, 2014 4:23 AM in response to FredrikTswe

I have also had the same problems after installing iTunes 11.1.5 and the only thing that's 'solved' the problem was deleting iBooks. See my related posts and discussion here:

https://discussions.apple.com/thread/5981245

Mar 17, 2014 8:29 AM in response to FredrikTswe

Perfect, it works!

Basstrax

Level 1

0 points

Apr 1, 2014 2:20 PM in response to FredrikTswe

I'm having the same problem, iTunes just freezes! It just started happening today. OSX won't let me delete iBooks.

MacBook Pro Retina, OSX 10.9.2

Apr 9, 2014 7:18 AM in response to FredrikTswe

I'm having the same (or similar?) problem - iTunes just freezes and I do not have iBooks! I'm running iTunes 11.1.5 on Lion (OS 10.7). Any ideas what might work? May be downgrade to iTunes 11.1.3? Please don't tell me that I can't run iTunes on Lion anymore… that would really suck!

Apr 29, 2014 9:40 AM in response to FredrikTswe

iBooks removal appears to have solved the problem ... so far. Fingers crossed.

May 16, 2014 8:36 AM in response to FredrikTswe

crashes when i open it what do i do

Jul 12, 2014 2:13 AM in response to Nicolas D.M.

I had the same Problems. After reading https://discussions.apple.com/thread/5943455 I disconnected my Mac from the internet and turned off every function in the Store and the Sharing iTunes Settings Tab. I then restarted iTunes (and maybe even my Mac) und reenabled everything. Runs fine now.

I tried this after a month of fruitlessly trying other things on my Mountain Lion iMac and it worked. It's now 3 days later and still no beachball - how long did it take yours to hang again?

iTunes 11.1.5 crashes on launch