starbucks wifi problems

Here is the solution,

* I have a macbook (Mavericks) and ever since starbucks changed their ISP from AT&T to Google, I've had a wifi connection, but never could browse the web. I never got presented with the starbucks log in screen.

Contacted tech support, they said (I can only verify for mac users) to enter "purple.com" into the web browser. This IMMEDIATELY brings up the log in screen on your web browser. I can confirm this works for chrome on mac. Haven't checked with firefox web browser yet. But this works for me every time.

1. Connect to the starbucks network on your wifi network

2. open web browser (chrome)

3. in the URL bar type: purple.com

4. you should be presented with the starbucks log in screen.

*so stupid they make you do this or haven't fixed the issue yet.

I had the same issue here is how I solved it:

Turn off wifi.

Open network preferences -> advanced

Remove Starbucks as a saved network.

Restart your Mac.

Then on WiFi - wait 30 seconds to settle in.

Connect to Starbucks - wait 30 seconds for the popup to appear. No need to go Google.com.

Hope this helps you as it worked for me.

Regards,

Anthony

I tried many of the suggestions here and none worked on my iPhone 6 Plus. While I was doing this, I just happened to open the iPhone Chrome browser, and there it was, the Starbucks sign in form. Now that's all I do, is just open the Chrome browser.

My suggestion is this:

If you are not doing this already, open Safari as the first online app you try when getting to Starbuck's. But before you do, make sure the WiFi is connected and give it a while (maybe 30 seconds to settle in).

Try to open some very common URL in Safari. See if that redirects you to the Starbuck's network signin.

The problem with the advice to "just go to google.com" is that now it refuses to go because of the cert from the T&C page... the solution is to go to a random site (maybe such as purple.com - whatever that is) which doesn't use the Certificate validation issue.

Just to update this thread, I just bought a new Macbook Air (early 2014 edition) and I also have connectivity issues at my local Starbucks (google wifi). I'll be connected for almost an hour and then I'll notice my WiFi icon on my menu bar begin to search for a new wifi router to connect to. After several minutes it's unable to connect and I get an exclamation point on my wifi icon.

I have to connect to a different network and then reconnect.

Try this: Once after you've clicked on Google Starbucks, open up a browser and immediately go to "Google.com" From there there should be a web certificate validation pop up in your screen. If you see that, click "Continue" and you should see the "Google Starbucks Accept & Connect" that'll pop up next. I hope this will work for you. It did for me 🙂

Tpye the following URL into your browser and majority of the time it works.

Oh, I just reread your second post and realize now you have multiple browsers on your Mac. I apologize for missing that earlier.

I have no personal experience using multiple browsers on a Mac, but I suspect that may be related to the issue. I know that Chrome opens stuff early during the Mac's startup cycle.

I cannot pinpoint anything specific, but I'll bet that's part of the issue. The "accept" stuff gets somehow picked up by one of these early actions from a different browser.

I'm having the same problem with my late 2012 13inch MBA. I'm in Montreal Canada and the Starbucks that I've been to redirect to allstream. For a while my iPhone would not connect either, though now days it connects but slowly. My MBA however will not connect on it's own. I say on it's own because I dual boot with windows 8.1, and when I'm in that partition there is no problem at all to connect to Starbucks Wi-Fi. It takes no more then a few seconds and I'm connected. Once I'm connect on the windows partition, I use it for a while and then switch back to the mavericks partition and the Wi-Fi is connected without going through the redirect.

As Far as the Starbucks Connection problems...

AT&T was providing WiFI, Not Internet service. All StarBucks locations IN AMERICA are is STILL transitioning stores over to Google WiFi. this means that google will provide the WiFi at the Location. It you see the Name of the wifi Network, “Google Starbucks” then you are connected @ a Google WiFi store. In this case you should Get no sign in screen and just an, “Accept and Connect” screen. Once you accept and connect you should be able to Browse. If Not, and you are sure you are connected to “google Starbucks” in america Call google WiFi support @ 18554462374. Canada Starbucks should call Allstream Customer Service at 18667079938

Starbucks Did not change their "ISP" to Google, just the Wifi provider.

If you are having connection problems Check the Network Name of the WiFi and Call Google or AT&T to Report the issues. I know Google is trying to Correct any issues and would really love to Hear from you if you are at Google Starbucks Location and unable to Get on the WiFi.

Google = SSID: GoogleStarbucks = # 18554462374

AT&T= SSID: Starbucks (?) = # 18888887520