starbucks wifi problems

I have a fairly new Mac Book Air and have problems getting wifi at Starbucks. It will indicate in the top bar that I am on the Starbucks network, but I never see the Accept & Connect page and cannot go to any sites because I am not actually online. Today I tried a different Starbucks and had the same problem, but I was able to go online with a different network that my computer detected--from a grocery store business next door. No problem going to a few sites as long as I used that network while sitting right in Starbucks. Has there been a change in Starbucks wifi causing a problem? Or is it a wifi problem related to the Mac Book Air? It's frustrating, because I use Starbucks wifi a lot when I travel.

Posted on Feb 26, 2014 7:09 PM

Top-ranking reply

Persian_1123

Level 1

35 points

Posted on May 11, 2014 5:10 PM

Here is the solution,

* I have a macbook (Mavericks) and ever since starbucks changed their ISP from AT&T to Google, I've had a wifi connection, but never could browse the web. I never got presented with the starbucks log in screen.

Contacted tech support, they said (I can only verify for mac users) to enter "purple.com" into the web browser. This IMMEDIATELY brings up the log in screen on your web browser. I can confirm this works for chrome on mac. Haven't checked with firefox web browser yet. But this works for me every time.

1. Connect to the starbucks network on your wifi network

2. open web browser (chrome)

3. in the URL bar type: purple.com

4. you should be presented with the starbucks log in screen.

*so stupid they make you do this or haven't fixed the issue yet.

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32 replies

Jan 10, 2017 1:01 PM in response to jenny42653

I've been having the same issue as far as I can tell it's not just Starbucks but any wifi that's set up that way (unsecured so you can go to the validation page) it just won't pop up/redirect.

Ahoptiak

Level 1

4 points

Aug 1, 2017 7:22 AM in response to beatricewleung

I was having the same issue and this advice helped me resolve it! Thank you!!!

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starbucks wifi problems