Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is there a Spinning Wheel Most of the Time on my Home Screen After the 7.1 Update?

After the 7.1 update, I get a spinning wheel in my notification bar at the top next to the signal strength on my iPhone 5s.

I know that this means there is network connections going on when this happens, but why is it happening so much like this now?

Prior to the update, I only saw the spinning wheel up there when I was downloading an app.


So with it doing this so much, is it using my battery a lot?

What is it retrieving when doing this?

I have mail set to manual, the only notifications I get are for phone, messages, & calendar, and I have Background App Refresh & Location Services turned off.



Help will be appreciated.

iPhone 5s, iOS 7.1

Posted on Mar 12, 2014 6:32 AM

Reply
83 replies

Aug 4, 2014 3:53 PM in response to Madmike1993

I too have this issue (iPhone 5 - iOS 7.1.2). Toggling airplane mode temporarily fixes it, easier than hard reset or resetting network settings. But still, problem is sporadic and persists. One day I left my phone in the "spinning" state overnight while charging and on wifi. I woke up in the morning with the same spinning wheel...Seems every iOS instance has something...off about it. Can't wait to see what bugs iOS 8 has in store for us

Aug 14, 2014 2:01 PM in response to Madmike1993

I have a similar issue and here's a credible answer I found in another group:


The Cause

I can reproduce this problem consistently on iOS 7.1.1. Just go into App Store and click the "update all" button in the updates tab. When you exit to your home screen, the activity indicator will spin in the status bar incessantly. Since the code has been wedged into the wrong state, the only way to get rid of the activity indicator is to power down your phone and boot it back up.

The Reason

This is caused by Apple developers poor programming. They properly show it when apps begin to update:

[UIApplication sharedApplication].networkActivityIndicatorVisible = YES;

But they fail to turn it off when the apps finish updating:

[UIApplication sharedApplication].networkActivityIndicatorVisible = NO;

The way their Cocoa Touch framework is written makes it very easy for amateur developers to make this mistake, including Apple's own internal iOS development team. It's very hard to manage nested network operations that need to show the activity indicator. The correct interface for managing the activity indicator would have been to create a stack. Any time the indicator is needed, an object would be pushed onto the stack. When the operation is complete, the object would be popped from the stack. Once the stack is empty, the indicator should disappear.

Aug 18, 2014 5:54 PM in response to MiteyJoe

I have this exact same problem too, and it seems to have only appeared since the most recent update.. Symptoms are the same with everyone's and hard resets do not permanently fix this situation. And no, to those people saying there are updates, there isn't. My updates are manual, and I always update apps the minute they become available. And my last update was several days ago, to which this phenomenon has once again occurred (several days after my last app update, which was for the game Bike Race). I hope this is fixed by Apple in either another iOS 7 update or in the new iOS 8.

Aug 25, 2014 8:45 AM in response to Madmike1993

I've got this problem too, on a brand-new iPhone 5S. The 4S I upgraded from did not have this problem and its apps and settings were almost identical. I've tried all the suggested fixes - all app pushes and background refresh is off. Restarting the phone with either the normal power off or the hard reset - or resetting the network settings - solves the issue, but only temporarily. Updating to 7.1.2 also temporarily solved the issue, but likely only because it restarted during the process.

Aug 25, 2014 11:02 AM in response to JoshLind

I can confirm that the issue exists both while on WiFi and while on LTE. After one hour of leaving it charging and set to never auto-lock, the only cellular data usage has occurred under System Services. The services listed are Networking, Media Services, and DNS Services.


I'm starting to wonder if it could be carrier specific. I'm with Telus.

Aug 31, 2014 6:14 PM in response to Madmike1993

The advice to Reset Network Settings has worked the best for me. Because the usual hard reset that I do on my device (iPhone 5S - v7.1.2 - carrier is AT&T) only works temporarily. The wheel only persists on my home screen. Not when I open any other app. And that led me to suspect it is something that Apple is doing in the background - and therefore doesn't want it to interfere or slow down with any other action or process a user may be trying to do. But it seems to happening so often lately. Which may be a result of Apple doing testing before releasing iOS 8 - who knows.

Sep 20, 2014 3:20 PM in response to Gerall432

I have a brand new iPhone 5s with 7.1.2 installed and this has started happening to me as well...very irritating. At first I thought it was trying to update to 8 without my consent ( I want to wait)...but I don't think it's that. I have just deleted Skype because I noticed in the Status app that it was doing something in the background that I had not authorized.

Sep 26, 2014 5:36 PM in response to Madmike1993

I have usually found that when i see the spinning wheel, if i look in my iTunes store and go to the more on bottom right, i usually have music downloads trying to load onto my phone. Sometimes it could be apps downloading as well. these seem to take a long time depending on how many playlists you have selected to install. Because the music is coming from my icloud it takes quite a while for them to finish installing.

Why is there a Spinning Wheel Most of the Time on my Home Screen After the 7.1 Update?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.